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G Hotel Gurney

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G Hotel Gurney
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1,545 Reviews from our TripAdvisor Community

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Showing 1,419: English reviews
Reviewed 12 July 2013

I love Penang and its world heritage architechure, the hawker stalls and street vendors - I hope it never changes. The G Hotel is modern and funky but fits brilliantly into its old world surrounds. The expansive but warm lobby is embellished by attentive bell staff who graciously touch their hearts in the Malay sign of respect as you enter...

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Helpful?
Thank Simon M
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, I would like to thank you for taking the time to share your opinion with us. Your feedback is highly appreciated because guest satisfaction and comfort are our first priority. We are very pleased to hear that you enjoyed your overall stay with us and impressed with the Malaysian greeting. Once again, thank you for your valuable feedback....

Penang Island, Malaysia
Reviewed 9 July 2013

Its like a nightmare when having a dinner at the restaurant (G Cafe). The first impression was good with the excellent service & smile from the staff. But the worst part is we have to wait almost 45 minutes for staff to deliver our order. Just imagine we order Club sandwich which is cost RM 24++ and took 45 minutes...

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Helpful?
5Thank Michellegabor
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, Thank you for taking the time to post your review regarding your stay in our hotel. It is disappointing to note that the service rendered in G Café was less than satisfactory, I agreed with you that the waiting time of 45 minutes for food is totally unacceptable. I have shared your feedback with our team; appropriate action...

Singapore
Reviewed 8 July 2013

Before I booked the room, I thought it was strange that the size of the Superior Double/Twin room was 55 square meters (priced at about S$200) but the Executive Double/Twin room was 38 square meters (priced at S$260)!! I understand that you pay more for the Club/Executive Floor Lounge but why should the room be smaller in size? I checked...

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Helpful?
1Thank Contented13
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear guest, Thank you for taking the time to share your recent stay experience with us and we are glad to have the opportunity to respond to your concern. I would like to apologize as different information was provided to you, our Rooms Division Manager has noted on your feedback and appropriate training will be reinforced to enhance services and...

Dransfeld
Reviewed 6 July 2013

Nice art deco style hotel. Excellent location at guerny drive. Department stores and restaurants in walking distance. Some room have a significant view to the sea and the guerny drive promenade. Various offers leisure activities like gym, yoga lessons and pool. Can't recommend g.spot (the night bar). Life music is to loud to have any conversation. Service is slow and...

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Helpful?
Thank ruhlendorf
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, Thank you for taking the time to post your review regarding your stay in our hotel. We are always glad to hear from our guests. I was glad to read that overall you enjoy the stay at our hotel. I was however disappointed to learn that the service rendered in G Spot was not up to expectation. Please...

Singapore
Reviewed 28 June 2013

I checked in with my 8-year-old girl on a Tuesday afternoon for a two-night stay. We booked a standard room but the reception staff said that they'd upgraded us from a deluxe room to a suite. What a big surprise! The spacious suite came with a separate living room and a kitchen. The perfumed toiletries in the bathroom were from...

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1Thank Vina I
San Salvador, El Salvador
Reviewed 26 June 2013

Unexpected oasis in Penang. Everything in this hotel caught me off guard on the beautiful island of Penang. From the fact that the hotel is in an all inclusive high-end shopping mall. The buffets are massive. The staff sooooo sweet! Quiet, Wi-Fi fast, Concierge level stocked to the hilt. Fantastic pool area and a Top-Notch Gym and Spa. The lobby...

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Helpful?
1Thank Frederic R
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear guest, Thank you for choosing G Hotel as the preferred hotel when staying in Penang and I appreciate you taking the time to share your feedback on Tripadvisor. It is great to read that you enjoyed your stay with us. Your generous praise of our buffet, pool, gym and most importantly our team members is very pleasing and we...

Singapore, Singapore
Reviewed 25 June 2013

Good: -Ultra convenience by being connected to the shopping mall. -Walk to the nearby beach. -Plenty of outdoor eateries, outside the hotel, should you choose to NOT EAT at the mall. -I have never stayed at such a contemporary-themed hotel, which has a spacious lobby & a great night-time bar, for drinks. -Reception is friendly & you maybe treated to...

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3Thank singlish_sg
Penang Island, Malaysia
Reviewed 25 June 2013

Although G Hotel is not near the beach (Batu Ferringgi area), but it's a convenient location for shopping and seafoods. Gurney Plaza (shopping mall) is just next to this hotel and this hotel has a very modern design and the rooms is quite good too ... Besides, if you want to taste the Penang local foods, just walk about 5...

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2Thank yayakawaii
Sydney
Reviewed 24 June 2013

Love the atmosphere and location next to up market shops and eateries or hawker style-food.. all within minutes walk. Guests used to get a welcome box of sweets in the room on check-in.. But this lovely touch was missing the next time I visited.

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Thank Tengo13
Perth, Australia
Reviewed 17 June 2013

Highly recommend G hotel to anyone staying in Penang. Great location and even though it is off the main strip in Georgetown a cheap taxi ride will get u there, (about 15 ringgit each way at most). Room was faultless. Clean and very spacious. Loved the pool area and the ladies at the spa were very professional. Had a couples...

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Helpful?
Thank Jellyjobie

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
G Hotel is your urban thirst quenching oasis, prime for both discerning business and leisure travellers. Grand as it can be, the entrance lobby itself speaks volumes of the exclusivity of what lies within. Furnished with contemporary designs like the iconic Spoon Chair by Kartell, Felt Chair by Capellini and Shell Chair by Hansen, douse your senses with visual elegance and ergonomic comfort aimed at turning even the simplest act of waiting into a unique one. Rich in modern contemporary architecture and opulent interior designs, the 312-room hotel evokes a sense of grandeur, one which is left for you to experience. ... more   less 

Additional Information about G Hotel Gurney

Address: 168A Persiaran Gurney, George Town, Penang Island 10250, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Price Range: $126 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — G Hotel Gurney 4.5*
Number of rooms: 312
Reservation Options:
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Also Known As:
g Hotel Georgetown
g Hotel Penang
G Hotel Gurney Penang/George Town
Hotel Style:
#2 Business Hotel in George Town
#5 Luxury Hotel in George Town
#6 Family Hotel in George Town
#7 Romantic Hotel in George Town
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Questions & Answers

Here's what travellers have asked, with answers from G Hotel Gurney staff and other travellers.
18 questions
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See all questions (18)

Questions? Get answers from G Hotel Gurney staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“water front view, higher floor”
  • shower
  • 3
  • 1
  • 1
  • 2
  • f
  • 2
  • clear glass view to the room
 of 5 bubbles arikh2013, 15 Mar 2017 | Read review
“Ask for the upper floors and not facing construction, as most areas have building works or noise .”
 of 5 bubbles X7500UQthomasg, 13 Mar 2017 | Read review
“Service in Executive lounge is very nice”
 of 5 bubbles iamdanielv, 24 Feb 2017 | Read review
“"Ocean" view is limited to maybe 6 or so. The rest would be a partial view of the ocean or pool view room.”
 of 5 bubbles 3musketeers24, 19 Feb 2017 | Read review
“You're paying a premium price so any room would be good”
 of 5 bubbles D2867MJscottp, 17 Jan 2017 | Read review
5 of 5