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Eastern & Oriental Hotel

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Eastern & Oriental Hotel
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3,239 Reviews from our TripAdvisor Community

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Showing 2,802: English reviews
midlands
Reviewed 29 December 2015

Stayed here for two nights in the Heritage wing,I couldn't decide which wing to stay in,but having stayed in many modern hotels decided to go for vintage and glad we did.The large room on the 3rd floor was fabulous with a lovely sea view.The breakfast was excellent has long has you don't long for a traditional English breakfast as this...

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Helpful?
Thank fishwickMidlands
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you indeed for staying with us. We are most pleased to read that you had a wonderful stay and thank you for posting a review on Trip Advisor. Your feedback is much appreciated and we look forward to the pleasure of welcoming you back again in the near future. Kind regards, The Management

Singapore, Singapore
Reviewed 29 December 2015 via mobile

Visited E & O Hotel and stayed in the heritage wing. Home away from home feeling with the vast space, coffee machine and comfortable bed spreads. Only complaint was poor ventilation in bedroom, wish there was another ceiling fan in bedroom too.

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Helpful?
Thank blueneutron
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you indeed for staying with us and we are pleased that you had a lovely stay. As we exercise continuous improvement, we have taken note of your feedback in regards to areas that require greater attention. It has been a pleasure having you as our guest and we look forward to the pleasure of welcoming you...

Melbourne, Australia
Reviewed 29 December 2015

Beautiful hotel. Pros: • Magnificent heritage building - gives a great colonial context to visiting George Town • Club lounge • Breakfast options (2) • Sea views • location • Pool area + facilities. Overall, a beautiful experience - we would most likely stay here again. However, there were a few things which 'disappointed' us and detracted from our stay:...

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1Thank Dher5
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you indeed for staying with us. Whilst we are happy to know that there were positive comments including the breakfast, the hotel location and its facilities, we would like to offer our sincere apologies on the shortcomings you had experienced. As we exercise continuous improvement, we have taken note of the feedback you have kindly highlighted...

Los Angeles, California
Reviewed 29 December 2015

Front desk manager Mr. Meor was very accommodating and went the extra mile to make sure we were comfortable. Service, food, location, amenities are all excellent. Thoroughly enjoyed our stay at this hotel.

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Helpful?
Thank jhjh1818
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Many thanks for choosing to stay with us. It is great to know that you have thoroughly enjoyed your stay and the staff has gone the extra mile in making your stay memorable. We hope to welcome you back again soon. Kind regards, The Management

Kuala Lumpur, Malaysia
Reviewed 29 December 2015

Positives - it is a beautiful and historical hotel, dating back to 1885 with an interesting story regarding the Armenian brothers from Isfahan (Iran today). It is also an introduction to the fusion of ethnic & religious cultures that creates Penang society. There are quite alot of dining and leisure spots in the hotel both in the Heritage Wing and...

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Helpful?
1Thank steppenw0lfe
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Many thanks for choosing to stay with us. It is great to know that you had an enjoyable stay and the hotel’s ideal location suited your requirement. Thank you for making recommendation and we hope to welcome you back again in the near future. Kind regards, The Management

Reviewed 28 December 2015

Great looking hotel with large rooms and bathrooms. Bit crowded at morning but the selection and tastes of the large variety of food was excellent! There is also a brilliant pool which is half outdoor and half indoor as well as a nice afternoon tea. Overall a great weekend.

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Helpful?
Thank Maya D
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you for your recent stay with us and for sharing your appreciation of the Eastern & Oriental Hotel in this review. It is wonderful to hear that you had a great weekend and we look forward to the pleasure of welcoming you back again in the near future. Kind regards, The Management

Palo Alto, California
Reviewed 28 December 2015

Loved it from the moment we arrived. Staff greeted us with fresh juice, the lobby is beautiful and the building exquisite. Some negatives, we did not get our requested room, staff was inattentive, and the rooms while vintage might have been a bit too old for comfort.

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Thank byrule62
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Many thanks for choosing to stay with us and sharing your experience on Trip Advisor. Whilst we note that there were some positive comments, please accept our sincere apologies on the shortcomings you had experienced. As we exercise continuous improvement, we have taken note of your feedback in regards to areas that require greater attention. Once again,...

Sydney, Australia
Reviewed 27 December 2015 via mobile

Second time around in this lovely gracious hotel. The service is excellent . Very clean hotel. Buffet superb. Great location...very affordable... Staff are very well trained and very friendly, a credit to the hotel. we stayed in the Victory Annexe on recommendation of a friend who is a former staff member ( Evelyn Ooi ) and loved the room. good...

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1Thank watsandmerc1940
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you for staying with us and we are pleased that everything went perfect during your stay. Your feedback is much appreciated and we look forward to the pleasure of welcoming you back again soon. Kind regards, The Management

Reviewed 26 December 2015

Stayed here in April. We stayed at Heritage Wing. Heritage Wing room is very spacious. There is a section for you to watch television, the bedroom size is decent. The toilet is big too. If you love a room that has much space, this hotel offers the space. Two years ago, we stayed at Victory Annexe (this was slightly smaller)....

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Thank XZlin
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you indeed for staying with us in April and we are most pleased that you had a pleasant stay here. It is definitely great to hear that you enjoyed your accommodation in the Heritage Wing, the breakfast and the ideal location of the hotel suited your requirement. We appreciate your compliments on the areas that we...

Singapore, Singapore
Reviewed 24 December 2015

Penang has always been a place that brings some exciting and yet relaxing expectation. I have been to Penang before but this time, really was looking forward to the extraordinary experience from the famed Eastern & Oriental Hotel. Elegant buildings in pictures promise an extraordinary experience from a 5-star establishment. Honestly, I am looking forward to a grand, colonial, old-style...

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1Thank Alaskancrab
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you indeed for staying with us and the time taken to share your feedback and observation. Please accept our sincere apologies on the shortcomings you had experienced. We indeed take your feedback seriously as it serves to be part of our continuous effort to improve further and constantly provide excellent service to all valued guests. All...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Eastern & Oriental Hotel is the embodiment of both a special time and a special place. For well over a century, this remarkable hotel - known simply as 'The E&O' to generations of travellers - has stood as a testament to the grand elegance of the British colonial era. In many ways, it has also come to represent Penang itself; its story inextricably woven into the island's history, its traditions an indelible part of many a traveller's treasured memory, its name synonymous with the magical island once known as The Pearl Of the Orient. ... more   less 

Additional Information about Eastern & Oriental Hotel

Address: 10 Farquhar Street, George Town, Penang Island 10200, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Price Range: $179 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eastern & Oriental Hotel 5*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Ctrip TA, Fastbooking, Asiatravel.com Holdings, Travelocity, Expedia and Agoda so you can book your Eastern & Oriental Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Eastern And Oriental Hotel
Eastern Oriental Georgetown
Eastern & Oriental Hotel Penang/George Town
Hotel Style:
#1 Business Hotel in George Town
#2 Family Hotel in George Town
#2 Luxury Hotel in George Town
#3 Romantic Hotel in George Town
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Questions & Answers

Here's what travellers have asked, with answers from Eastern & Oriental Hotel staff and other travellers.
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Stafford, United Kingdom
Singapore, Singapore

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Questions? Get answers from Eastern & Oriental Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet on the upper floors of the Victory Annexe”
 of 5 bubbles Den-Lyn-Welshies, 20 Feb 2017 | Read review
“Annexe Rooms well decorated and maintained with British Colonial experience.”
  • Dawn Break view from Hotel Room
  • Rays of Sunrise from Hotel Room
  • Sun rise from Hotel Room
 of 5 bubbles ViViO_F, 19 Feb 2017 | Read review
“Get a room with a view of the water!”
 of 5 bubbles davidhN4222MP, 17 Feb 2017 | Read review
“Request a sea view”
  • View from the original wing of the E&O
 of 5 bubbles JoeCoolest, 17 Feb 2017 | Read review
“get a sea view room with a balcony”
 of 5 bubbles C81BWkeithg, 15 Feb 2017 | Read review
5 of 5