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Georgetown City Hotel

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Georgetown City Hotel
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418 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Ampang, Malaysia
Reviewed 4 August 2016

My wife and I stayed 2 nights in a Junior suite. Had to wait for close to 40 minutes to check-in, and throughout that time left standing in front of the reception counter facing a staff who demonstrated great skills at multi-tasking, and acted indiferently towards a me who is trying to check in!! When we finally got into the...

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Helpful?
Thank ykh_malaysia
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear ykh, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. Please accept my apologies for your unpleasant experience during the check in process. We will review the trainings for the Front Desk staff to ensure...

Singapore, Singapore
Reviewed 4 August 2016

Took a single room. Place is adequate for 1 person. not many TV channels to kill time. place is averagely clean. location is right opposite adventist hospital and next to a very old shopping complex. there is a 7-11 right at the bottom. traffic is alright going to the hotel. it is quite an old hotel so don't expect much.

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Helpful?
Thank lisC_al
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear lisC_al, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. I am delighted to know that you have enjoyed our location and that it allowed you to conveniently reach all the sights you wished to...

Reviewed 27 July 2016 via mobile

The function was attended by Dato sri sk Devamoney and all the barisan national top leaders .food was excellent and the service was top notced headed by Arthur Thomas.I can vouched for anybody to do business with the hotel

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Thank lingam6859
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear Mr.Lingam, We would like to thank you for sharing your feedback with us in Tripadvisor. We are extremely grateful to you for taking the time to write to us with regards to your experience with hotel service. It is definitely with feedback from valued guest like yourself which will further help to improve our product and service standards. Thank...

Reviewed 24 July 2016 via mobile

My stay with family was a enjoyable with good hotel facilities. The check in was very smooth and efficient from the receptionist. The room was clean and comfortable. The breakfast that we had at the cafe was excellent with varieties of selection. The roti canai was superb. Thanks to Arthur and Diane. They were very friendly and rendered good service...

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Helpful?
Thank DN1073
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear DN1073, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. It is wonderful to read that you were impressed with the accommodation, efficient service of the reception and varieties of selection for breakfast which you...

Jakarta, Indonesia
Reviewed 23 July 2016 via mobile

I am just trying to give a fair review for this hotel. Starting from the receptionist that was giving me an excellent service, too bad I didn't see his name's tag. He is very fluent in English and acted very professional. He got a very good memory too. He remember my room's number whenever I approached him to request something....

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2Thank Heriani
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear Ms Heriani, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. It is wonderful to read that you were impressed with the efficient and professional service of the reception during your stay with us. Our...

Reviewed 22 July 2016 via mobile

Was a pleasant stay. Next to shopping centre and food stalls. Was given a room on the higher floors with excellent sea view. Rooms are clean and hotel provides free parking. Hotel staff are friendly and helpful. Just directly opposite Adventist hospital

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2Thank Foogo
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear Foogo, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. We are glad that you enjoyed your stay and you found your room clean, comfortable, and friendly staff. We pride ourselves with seeing to our...

Reviewed 10 July 2016 via mobile

Suppose to stay for 2 nights but after 1 night we shifted out. Don't have face and hand towel. Sugar and creamer insufficient. No rubber anti slip mat for long bath. Towel not replaced after cleaning the room. Location wise ok. Front desk service okay.

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Thank ben h
Medan, Indonesia
Reviewed 5 July 2016

The hotel is quite old, the bed and bath room are old equipment. The advantage of this hotel is close to the main road and infront of Adventist hospital. It just 10 minutes walking distance to gurney mall. Minimart also available nearby and food court as well.

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Thank TiurmaP
Medan, Indonesia
Reviewed 1 July 2016 via mobile

This hotel was named BERJAYA HOTEL before it was changed to current name. It is a pretty old hotel. The room is spacious enough but the carpet is very old and look very very dirty. The good thing about the room is they provide bolsters. Something that hotel seldom provides. There is a swimming pool on the 8th floor. The...

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Helpful?
Thank SusantoWu
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear Mr Susanto, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. We appreciate your positive comments regarding hotel providing bolsters. We always pride ourselves with seeing to our guest's comfort and our goal is to...

Penang Island, Malaysia
Reviewed 30 June 2016

I have done my baby naming ceremony at your hotel on 25.06.2016 and the preparation made by Mr. Arthur ("the F&B Manager") was awesome. The food and beverages served to all my family member and friends was good. I have a best wishes/feed back from my family members and friend by providing them such a wonderful treat. All the credit...

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1Thank Nathan1204

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Home to discerning business and leisure travellers, the Berjaya Penang Hotel is conveniently located as part of the lively ‘1-Stop Midlands Park’ business and entertainment centre. With enchanting cultures, heritage and tantalizing food all around, the Penang Island also heralds in a golden opportunity to make business a true pleasure. ... more   less 

Additional Information about Georgetown City Hotel

Address: 1 Jalan Burmah, George Town, Penang Island 10350, Malaysia (Formerly Berjaya Penang Hotel)
Region: Malaysia > Penang > Penang Island > George Town
Price Range: $50 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Georgetown City Hotel 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Berjaya Hotel Georgetown
Georgetown City Hotel Penang/George Town
Hotel Style:
#14 Luxury Hotel in George Town
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Questions & Answers

Here's what travellers have asked, with answers from Georgetown City Hotel staff and other travellers.
1 question
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Jakarta, Indonesia

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Questions? Get answers from Georgetown City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Double check for every information , to avoid disappointment because misunderstanding.”
 of 5 bubbles suriajayaa, 8 Mar 2017 | Read review
“Rooms facing north on higher floors have good view of the sea.”
 of 5 bubbles Tguan101, 2 Feb 2017 | Read review
“The one near elevator is bigger”
 of 5 bubbles MichelleTjin, 11 Jan 2017 | Read review
“Choose the suites.”
 of 5 bubbles LakhvinderG, 18 Dec 2016 | Read review
“The night view too dark to see, so you might want a lower floor so as to take the stairs instead of waiting a long time for the lifts”
  • The view from our room
 of 5 bubbles 546neelie, 18 Dec 2016 | Read review
5 of 5