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03/09/2017 04/09/2017
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    Hotel Jen Penang by Shangri-La

    Magazine Road, George Town, Penang Island 10300, Malaysia
    Hotel website
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    Best prices for your stay
    03/09/2017 04/09/2017
    USD 102*
    USD 70*
    SAVE USD 32
    USD 102*
    USD 71*
    Traveller (862)
    Room & Suite (389)
    Storyboard
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    Overview
    • Excellent27%
    • Very good47%
    • Average20%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “traders hotel” (207 reviews)
    “the club lounge” (146 reviews)
    “golden sands” (61 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Jen Penang by Shangri-La
    Offers & Announcements: Stay & Eat Durian
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    Sunway Hotel Georgetown Penang
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    Rooms
    3 Sep.4 Sep.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,918)
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    1 - 5 of 1,659 reviews

    Reviewed yesterday

    The hotel lobby and entrance is still under renovation when we visited however it didn't really matters. The hotel location is good. There's 3 shopping malls beside (2 of the malls are quite old but decent). It's nearby to quite a number of attractions and...More

    Review collected in partnership with shangri-la.com
    1  Thank gecktingivy
    Hotel's Favourite
    Reviewed 7 May 2017 via mobile

    Extremely love this hotel and we will be back for sure! We are a family with young child, spacious and new. Very convenient as it is in the centre, close to malls and markets! Staff were extremely friendly and helpful: from the concierge who was...More

    2  Thank moeyz
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 9 May 2017

    Dear moeyz, This must be the nicest compliment we have received, and we are so honoured to have your detailed review based on your observations towards our hospitality. We are indeed conveniently located, and the great description of the location is so well appreciated. It...More

    Reviewed 2 days ago via mobile

    Adequate exercise facilities. Aerobic and weighs Breakfast buffet was included. Wide variety of food available. Good quality Comfortable bed, clean room Reasonable wifi performance. Unsecure Not a lot of dining options to choose from in walking distance, but some available

    1  Thank Dean G
    Reviewed 3 days ago

    Good and comfort bedroom .to increase variety of breakfast food.renovation in progress..dirty floor for swimming floor..my son keep complaint about that..heavy traffic during weekend stay..guest no welcoming well..More

    Review collected in partnership with shangri-la.com
    1  Thank Zuhri1985
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 2 days ago

    Dear Zuhri1985, Thank you for writing to us. We are glad that you appreciated our newly and comfortable rooms. Thank you also for highlighting to us on the shortfall. Be assured that your feedback has been shared with the relevant department to improve our facilities...More

    Reviewed 5 days ago

    Unfortunately, it was under construction this period. The reception reminded me of scenes from TV serials, where people paid their fines in police stations of Thailand. However, once I headed up into the room, the feeling of “cheapness” faded. The room serves the business traveler...More

    2  Thank Kings L
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 3 days ago

    Dear Kings L, Thank you for your kind review and it brings us great joy to hear that you had many positive experiences with us. It is comments like yours that encourages the team to continuously strive to deliver service excellence. This must be the...More

    Sunway Hotel Georgetown Penang
    1,421 reviews
    #23 of 84 hotels in George Town
     
    The Wembley – A St Giles Hotel, Penang
    532 reviews
    #19 of 84 hotels in George Town
     
    Yeng Keng Hotel
    784 reviews
    #9 of 84 hotels in George Town
     
    Hotel Central
    12 reviews
    #59 of 84 hotels in George Town
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Shuttle Bus Service
    • Dry Cleaning
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 60 - USD 113 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in George Town
    • #8 Family Hotel in George Town
    • #9 Luxury Hotel in George Town
    • #11 Romantic Hotel in George Town
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 443
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Agoda, Booking.com, Ctrip TA, Expedia, Priceline, Hotels.com, TripOnline SA, Cancelon, Travelocity, Hotwire, Evoline ltd and HotelQuickly so you can book your Hotel Jen Penang by Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Penang >
    • Penang Island >
    • George Town
    • Also Known As
    • Traders Hotel Georgetown ,
    • Hotel Jen Penang By Shangri-La George Town
    Add Photo Photos
    Traveller (862)
    Room & Suite (389)
    Dining (74)
    Pool & Beach (40)
    Hotel & Grounds (524)
    Bathroom (60)
    Business Centre & Event Rooms (4)
    Family and Play Areas (3)
    Nearby
    Sunway Hotel Georgetown Penang
    1,421 reviews
    .46 km away
     
    The Wembley – A St Giles Hotel, Penang
    532 reviews
    .06 km away
     
    Yeng Keng Hotel
    784 reviews
    .81 km away
     
    Hotel Central
    12 reviews
    .27 km away
     
    Nearby Restaurants
    Three Road 888 Hokkien Mee
    41 reviews
    .28 km away
    The little kitchen
    67 reviews
    .18 km away
    Presgrave St. Hawker Stalls (3rd Rd.)
    31 reviews
    .28 km away
    Chin Bee Tea Restaurant
    17 reviews
    .13 km away
    Nearby Attractions
    Upside Down Museum
    463 reviews
    .44 km away
    Penang House of Music
    29 reviews
    .10 km away
    Dark Mansion - 3D Glow In The Dark Museum
    87 reviews
    .42 km away
    1st Avenue Mall
    160 reviews
    .12 km away
    Ask a question
    Questions & Answers
    Mei H
    23 August 2017|
    AnswerShow all 4 answers
    Response from Phuong7756 | Reviewed this property |
    Apologize for missing the last part of your questions. The club floor could be quite useful if you don't go out and can be there during the opened hours . I believe they stop serving food at 7:30 pm.
    0
    Votes
    Smallie L
    4 August 2017|
    AnswerShow all 2 answers
    Response from Tran H | Reviewed this property |
    It's free shuttle bus daily to Golden Sand resort in Batu Ferringhi, starting around 11 and last return one at 4.30 if I don't mistaken. You'd better register one day before.
    0
    Votes
    Winda M
    17 July 2017|
    AnswerShow all 2 answers
    Response from Sallyleesan | Reviewed this property |
    Agree that you should make a request with the hotel directly.
    0
    Votes
    Room Tips
    "Stay high."
    Read review
    "Request for a high-floor and unblocked view; at the end of the corridors."
    Read review
    "There are smoking and non-smoking floor so you can take note of that when checking-in."
    Read review
    "Best room is highest floor at southwest side with the view of the Malacca Straits."
    Read review
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