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Tune Hotel Downtown Penang

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Tune Hotel Downtown Penang
Tune Hotel Downtown Penang
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1,280 Reviews from our TripAdvisor Community

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There are newer reviews for Tune Hotel Downtown Penang
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Showing 1,031: English reviews
Chiang Mai, Thailand
Reviewed 23 December 2012

This is a big ugly concrete block. Some rooms have no windows and they are more accurately called cells, which are tiny and not good for anything other than coming back to sleep. The concept is exactly like AirAsia, the parent company, whose sole purpose is to make profit. Totally functional and character-less. Room not cleaned even though this was...

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Helpful?
Thank Frank M
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review

Dear Guest, Thank you for completing a Trip Advisor Review on your recent visit to our hotel. Tune Hotels requires extra payment for anything that is not an elemental part of a stay. As a limited service hotel, we offer the basic; all that are needed is a comfortable bed and shower for a wonderful slumber experience. The Tune Hotels...

penang
Reviewed 20 December 2012

If you are out most of the times, this is the best and most ecomincal, with all the basics. It could be better if a TV been included in the rooms. Well located in the city, many food courts, buses were passing through and the staff were friendly too.

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Helpful?
2Thank Disnath
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review

Dear Guest, Thanks for the TA review. We provide the basic for a good night sleep; clean rooms, comfortable beds and relaxing power shower for a great slumber experience Providing the basic helps keep prices competitive. This allows great band of affordability particularly targeted at the value-conscious travelers. All our properties are always located centrally, all at extremely affordable prices....

London
Reviewed 19 December 2012

I would have given this hotel four or five stars, if it wasn't for the negative points. I'll start with the positive though. I got a good deal for this hotel, and the location is great, a very short walk to the town centre. Although basic, the room was adequate. The bed was comfortable, the shower worked well, and was...

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Helpful?
1Thank neilsolaris
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review

Dear Guest, Thank you for completing a Trip Advisor Review on your recent visit to our hotel. I sincerely appreciate your feedback regarding your stay. All guest feedback allows us the opportunity to improve our services and facilities and we readily welcome both positive and constructive comments. Once again, please accept our apologies if we missed your mark on hospitality....

Johor Bahru, Malaysia
Reviewed 19 December 2012

It is worth paying for the standard of services and room facility you paid for. You can't get a similar room standard for a similar room rate at downtown which is convenient to travelers. The location is near to the administrative centre of Penang state government namely Komtar and is surrounded with abundant of famous street hawkers. The hotel also...

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Helpful?
1Thank Ang K
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review

Dear Guest, Thank you for completing a Trip Advisor Review on your recent visit to our hotel. We have adopted a minimalistic approach throughout our hotels worldwide. Providing the basics; bed and shower. As a limited-service hotel brand we focus on high quality basics - a 5-star bed and powerful showers, housed within a clean and secure environment, always located...

Dhaka City, Bangladesh
Reviewed 18 December 2012

Advantages are: eateries like New World Park is adjacent, a Seven-Eleven is at the ground floor and Komtar (shopping place and bus stand) is 5-8 mins walk. Room was clean. Disadvantages are: hotel room was very small. It didn't have any TV, water heater. The check-in time is 3 PM which is very annoying to wait after reaching there in...

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Helpful?
2Thank Mustafa T
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review

Hi There, Thanks for the review. Reviews like yours, helps us to measure our level of service; thus driving improvement where necessary. Thank you very much for choosing us and we greatly value your continuous support. I’m glad you enjoyed other parts of the stay, looking forward with you staying with us soon See you soon. Warm Regards, Sharon- Customer...

Kuala Lumpur
Reviewed 18 December 2012

The service is realy bad...the cleaners r very very loud...parking is actually also very hard to find but the location is good though....but it worth the money u pay its realy a budget hotel...wouldnt say we enjoyed staying there but as a place where u only sleep its fine.at least the bed sheats r clean n no bed bugs r...

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Helpful?
Thank FireFox610
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review

Dear Guest, Thank you for letting us know how we have missed your mark on hospitality We have a great team of front-desk who are always kind and helpful to the needs of guests. Our entire front desk has been trained to be friendly and courteous to our guests and service is a culture we strongly adopt. We hope you...

KL
Reviewed 16 December 2012 via mobile

This is the trip that i feel a bit of disappointed with tune because the room that they giving to us is toooooo small..i cant turn myself when im going into the room..the ceiling also got water mark on the top..i seriously think that tune need to do a very good maintenance for their room..but any how, other still remained...

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Helpful?
Thank hugocount
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review

Hi There, Thank you for posting your review on Trip Advisor. I really appreciate the candid feedback. We have always endeavoured to provide the best within our limited service concept. I am sorry to hear that we failed to meet your expectations this time around. Thanks for sharing your thoughts about our hotel we are glad that you enjoyed the...

HK
Reviewed 16 December 2012

I would like to complain this hotel building's maintenance.There were heavy rainfall on Dec 10 2012. When we came back to my room no.422, we found that the floor was covered by water. All my belongings which put on floor were wetted by the rainfall. We are very surprise why flooding was happened at my room. Oh ! my god...

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Helpful?
Thank mandybeauty2002
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review

Hi There, Thank you for posting your review on Trip Advisor. I really appreciate the candid feedback. We have always endeavored to provide the best within our limited service concept. I am sorry to hear that we failed to meet your expectations this time around. In any case we apologize sincerely for this unpleasantness marring your stay - thank you...

Lunas, Kedah, Malaysia
Reviewed 13 December 2012

The hotel is very clean compared to other budget hotels we stayed in. We pay for a little but get a clean and spacious room. You have to tried other budget hotels before to notice the significant difference.

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Helpful?
Thank Rachelly28
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review

Dear Guest, Thanks for the review. We pride ourselves on the comfort, cleanliness and customer service and we are pleased to hear that we have fulfilled our promise in the case of your stay. Thank you for tuning in and we hope to have the opportunity to welcome you back in the future Warm Regards, Sharon - Customer Care Manager

Kuala Lumpur, Malaysia
Reviewed 12 December 2012

The booking is simple and hotel check-in/out are easy and fast. The room is adequate for a night stay. However the toilet is a bit smelly and shower area not so clean. Hotel is location is strategy centre of the town. Overall the hotel is still a good stay.

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Helpful?
1Thank kwC121212

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Amenities

About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Official Description (provided by the hotel)
Staying true to our unique no frills concept, we provide you a good night's sleep at outstanding value. Our hotels come with high quality beds, power showers, 24-hour security system, and are conveniently located near transportation hubs and popular local attractions. Unnecessary costs are kept at bay by eliminating facilities that you might not need such as swimming pools, gyms, spa rooms etc. Stay within walking distance to the famous dining places of George Town like the famous Lorong Selamat Char Koay Teow. Penang's most famous beach, Batu Ferringhi, is half an hour's drive away from our hotel. The famous hawker centre along Gurney Drive is a must try, and so is the New World Park located right next door to us. ... more   less 

Additional Information about Tune Hotel Downtown Penang

Address: 100 Jalan Burmah | Section 15, George Town, Penang Island 10050, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Amenities:
Free High Speed Internet ( WiFi )
Price Range: $26 - $39 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Tune Hotel Downtown Penang 2.5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Tune Hotels. Com Downtown Penang Hotel Georgetown
Tune Hotel Georgetown
Tune Hotel Downtown Penang George Town
Hotel Style:
#5 Best Value Hotel in George Town
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Questions & Answers

Here's what travellers have asked, with answers from Tune Hotel Downtown Penang staff and other travellers.
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Questions? Get answers from Tune Hotel Downtown Penang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room with a window is better. สอบถามห้องที่มีหน้าต่างดีกว่าค่ะ”
 of 5 bubbles suwajeem, 22 Feb 2017 | Read review
“Do your homework and go somewhere else”
 of 5 bubbles DurbanCurry, 9 Feb 2017 | Read review
“Maybe pick the 8th floor. The room I slept in faces Komtar”
  • Sunrise view
 of 5 bubbles Wolver1nc, 7 Jan 2017 | Read review
“just look for other better hotel”
 of 5 bubbles Fird4us_Zakaria, 26 Dec 2016 | Read review
“Book through booking.com. at check in mention your room requirements. They offer best of what is available.”
 of 5 bubbles M_Payal_D, 11 Nov 2016 | Read review
5 of 5