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Hotel Waterfall

07/05/2017 08/05/2017
1 room 2 adults 0 children
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22 Reviews from our TripAdvisor Community

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Showing 21: English reviews
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Singapore, Singapore
Reviewed 2 weeks ago

The staff were very cheerful, pleasant and helpful. I was very impressed with the manner in which they checked me in. They were ever willing to assist me in my difficulties as I was very tired when I arrived that day and the reception staff were indeed very patient and helpful throughout.

Thank lxtan06
Perth, Australia
Reviewed 25 February 2017

Pictures shows renovated rooms on the website and also banner on the lobby but as we went to check out the room, it was old and nothing like what the pictures looks like. We decided to cancel the booking and spoke to the front desk Indian lady, she wasn't very pleasant and was very abrupt and told us we cannot...

Thank Michael C
Kuala Lumpur, Malaysia
Reviewed 21 December 2016 via mobile

It's been around for many years now and you can't miss how dare everything looks from the moment you enter, but it delivers great value for money. If you're not wanting to stay near the main attractions in Penang, or if you have your own transport, then this world be an ideal place to stay on the cheap.

Thank David C
Reviewed 22 September 2016

~ have a mini bar , can get a water filter to boil for small children ~ in the morning time complimentary coffee, tea or milo ~ facing any problem will get back in a short time ~ can hear the walking sound from upper floor

Thank Jane N
Bangkok, Thailand
Reviewed 16 June 2016

Chosen for its proximity to the Royal Thai Consulate in Penang, Hotel Waterfall proved to be an ideal choice. Located in a pleasant neighbourhood of shops and other amenities, including a nice priced local food and noodles soup shop opening early for breakfast. The rooms are clean with hard floors and simple amenities, refrigerator, air-conditioning and a small TV. Wifi...

Thank AdvisorWith
Surat Thani Province, Thailand
Reviewed 20 April 2016

my room was spacious, plenty of room for one person, blackout curtains, very very quiet and the staff was fabulous!! Loved the easy walk to the thai embassy!! Many restaurants close by depending what your taste buds fancy!!

Thank Alice F
Puchong, Selangor, Malaysia
Reviewed 27 March 2016

Been staying here yearly for 6 years...but this year will be the last. Basic amenities were not available last year as they said we need to be in a new wing for that. So this year we expected better amenities as we had paid extra for it, but compared to 4-6 years ago....it has really dwindle down to almost no...

Thank LittleMiss17
Reviewed 21 March 2016

i stayed in the family room in the old wing. the room have double queen bed. i had to add in extra bed since i have a 9-months old baby and the queen bed quite small for us. the room furnished with old fixed and furniture. just for a night, and i'm OK with that.

Thank n_hani
Singapore, Singapore
Reviewed 27 December 2015 via mobile

The hotel is not too posh or luxurious but it caters to a person's basic needs like a bed, bathroom, WiFi and TV with access to news channels. However, the sound proofing in the hotel is not good and whatever is happening downstairs can easily be heard inside the room, making it almost impossible to sleep when we go there...

Thank aboy301270
Penang Island, Malaysia
Reviewed 21 December 2015

Stayed here 2-3 times and never again. Rates are quite cheap but every time I got into the room, I'll be in a shock. The state of upkeep and cleanliness is a nightmare. Even it's for a night''s sleep, I will not be back.

Thank Robert R

5 photos of this hotel

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07/05/2017 08/05/2017
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  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Laundry Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hotel Waterfall

Address: Hotel Waterfall 160 Jalan Utama, George Town, Penang Island 10450, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Price Range: $25 - $44 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Waterfall 3*
Number of rooms: 48
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Also Known As:
Hotel Waterfall Penang/George Town
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Questions & Answers

Questions? Get answers from Hotel Waterfall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the new wing”
lxtan06, 10 Apr 2017 | Read review
“Not sure, maybe you might be lucky to get a renovated room”
michaelc785, 24 Feb 2017 | Read review
“Top floor being 3rd floor provides views over the rooftops.”
  • Hotel Waterfall Penang 3rd floor view
  • Hotel Waterfall Penang 3rd floor view
AdvisorWith, 15 Jun 2016 | Read review
“Highly recommend, especially if you need to go the thai embassy!!”
AliceF376, 19 Apr 2016 | Read review
“stat at the new wing. newly refurbish rooms.”
n_hani, 20 Mar 2016 | Read review
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