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Merchant Hotel

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1 room 2 adults 0 children
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Merchant Hotel
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87 Reviews from our TripAdvisor Community

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Showing 74: English reviews
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Sydney, Australia
Reviewed 1 week ago via mobile

Room was clean and the bed was very comfortable, staff were very friendly and accommodating.The only down sides were the leaking roof in the bathroom and Breakfast was rather ordinary but there are many great places to eat close by. Over all good value for money.

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Helpful?
Thank Nathan R
Kyrgyzstan
Reviewed 1 week ago

After walking for 2 hours with all the luggage around Georgetown we have found this hotel. After seeing a wide range of hostels and their living conditions Merchant's hotel was a paradise! It is very simple, yet the staff run it as the world's best hotel! The reception is polite and helpful. We checked in after 9 pm without any...

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Thank 26,511,709,876
Reviewed 1 week ago

I choose this hotel because the bathtub, and when I check in this hotel everything is great. All the drink inside the minibar is free, coffee and tea, the bed is very big and the view is excellent. Will recommend my friend and family when will travel again in Penang.

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Thank Lyan C
Ludhiana, India
Reviewed 2 weeks ago

We stayed at Merchant hotel for 3 nights and we really loved our stay here. The location of this hotel is really very good, it's near to everything. There are a lot of bars and restaurants near to the hotel. The buffet breakfast was also good. The only thing be missed was the wifi range in our hotel room, it...

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Thank jimmynarula
Reviewed 3 weeks ago via mobile

I get nice cheap prize for stay 2 days in this hotel, nice and good staff, room was clean, big bed, nice view. Breakfast was ok, many kind of food. this hotel is clise from all nice place to visit in Georgetown.

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Thank Frédéric H
Petaling Jaya, Malaysia
Reviewed 4 weeks ago

Walking distance to everything in Georgetown City, just 10min (walking) from Famous Pak Ali's pickles and Ais Tingkap, the chocolate museum just near to this hotel. Free parking but still limited parking available. This hotel having very limited TV channels, TV3 and TV1(free channel) not in the list I am not sure why? very disappointing because at that time I...

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Thank diyanaali
Reviewed 11 January 2017 via mobile

The hotel is located at the heart of the city. Next to the bus stop where you can catch the bus to some interesting places. And its near with one of the famous nasi kandar at Penang. We stayed in a family room and its spacious enough for the four of us. Love the bathroom with its bathtub. The staffs...

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Helpful?
Thank Ashariyanti P
Kuala Lumpur
Reviewed 5 January 2017

The check in took quite a while despite being the only customer. The location of the hotel is fantastic, being on Penang Road, the heart of Penang. Lots of food, shopping and heritage site seeing around. The room is sufficiently equipped for any traveler, though a bit old. But the am impressed that they even give moisturizer, my pet peeve....

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Thank tony12cu
Kota Bharu, Malaysia
Reviewed 22 December 2016

Stayed 2 nights at this hotel recently. The reception staffs are very friendly and helpful. The room is spacious and clean with king bed. Convenient location to walk around the city and for foods. Breakfast is average. Only lacking is limited car park space and quite noisy at night. Loud music can be heard from nearby entertainment outlet till wee...

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Thank JeffChee
Kuala Lumpur, Malaysia
Reviewed 18 December 2016 via mobile

this hotel is centrally located in Jalan Penang (same row as hotel continental opposite cititel) 11 storey building last refurbished about 2 years ago 1st impression would be merely 3* standard with tiny lobby and small restaurant we booked deluxe room then upgraded to executive suite with seaview (with additional fees of course) located at corner of 10th floor (top...

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Thank wawa_12

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
We are the new Merchant Hotel, by taking over the old Merchant Hotel Management, we have fully optimized every nook and cranny to transform the extremely vintage hotel to what you see in the picture we provide. Though were not open yet, and we have no proof on our service being way better than the old Merchant, we urge you to give us a chance to prove to you. Our tagline is " Come as a guest, Leave as a friend". Come be our friend. ... more   less 

Additional Information about Merchant Hotel

Address: 55 Jalan Penang, George Town, Penang Island 10000, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Price Range: $44 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Merchant Hotel 3.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Merchant Hotel Penang/George Town
Hotel Style:
#6 Romantic Hotel in George Town
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Questions & Answers

Here's what travellers have asked, with answers from Merchant Hotel staff and other travellers.
4 questions
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Kuala Lumpur, Malaysia
5 months ago
over a year ago

See all questions (4)

Questions? Get answers from Merchant Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have a ladies' floor, if you travel as a solo lady, go for it!”
 of 5 bubbles 26511709876, 16 Feb 2017 | Read review
“Higher floor will recommend”
 of 5 bubbles , 15 Feb 2017 | Read review
“Best Location”
 of 5 bubbles jimmynarula, 13 Feb 2017 | Read review
“Higher floors so that you can have a very good views.”
 of 5 bubbles diyanaali, 29 Jan 2017 | Read review
“Ask for high floors and away from the main street for quietness”
 of 5 bubbles tony12cu, 4 Jan 2017 | Read review
5 of 5