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Lost World Hotel

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1 room 2 adults 0 children
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Lost World Hotel
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339 Reviews from our TripAdvisor Community

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Showing 321: English reviews
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Penang Island, Malaysia
Reviewed 5 days ago NEWvia mobile

We were very tired after long journey and was told we can check in after 12. Communication wasn't clear and we ended up wasting an hour waiting to check in just to be told we can only check in at 3. Promised to be called once room is ready but they never freaking call me even after 3pm. Ended up...

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Helpful?
Thank Jane D
LostWorldOfTambun, Marketing Executive at Lost World Hotel, responded to this review

Dear Jane D, Thank you for taking the time to share your comments on your recent stay with us. Providing our guest with an awesome experience with the best possible hospitality and service has always been our mission. On your feedback shared pertaining the mannerism of our employee on communication, we’ll be taking your comments for future training and coaching...

Reviewed 2 weeks ago via mobile

We were given a choice for room upgrade with additional price since we came early to the hotel and our booked room were not ready yet. Well, I don't have any complaint if we check-in at 3pm. But since the front desk officer took initiatives and given me a choice, I took the option for room upgrade and able to...

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Helpful?
Thank amirah y
LostWorldOfTambun, Marketing Executive at Lost World Hotel, responded to this review

Dear Amirah y, Thank you for taking the time to feedback on your thoughts and opinion on your recent visit. We truly value the feedback and opinions of our guests. Providing our guest with an awesome experience with the best possible hospitality and service has always been our mission. On your feedback shared pertaining the mannerism of our employee, rest...

Reviewed 2 weeks ago via mobile

The room is clean and the bedsheet and comforter is really smooth and soft. The hotel staff is extra friendly and service is excellent. Food is alright though not excellent. A one night stay is sufficient to enjoy the theme park.

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Helpful?
Thank Hisham B
LostWorldOfTambun, Marketing Executive at Lost World Hotel, responded to this review

Hi Hisham B, Warm greetings from Lost World Of Tambun. We are glad you had an enjoyable stay at Lost World Hotel. Thank you for your feedback on the food, we will be constantly improving to ensure guest satisfaction is being taken care of. Thank you and we hope to see you again. Sincerely, Marketing Executive Lost World of Tambun/...

Vancouver, Canada
Reviewed 3 weeks ago

We stayed for two nights in the second floor in a Feb weekend. Checked in on Friday evening and checking out on Sunday morning. Had breakfast in the Garden Terrace which is in front of the Lost World of Tumban. Buffet breakfast has numerous items to choose from, Chinese Ho fan with fish balls, bean sprouts, green vegetables and soup,...

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Helpful?
Thank AngiePBB
LostWorldOfTambun, Marketing Executive at Lost World Hotel, responded to this review

Dear AngiePBB, Warm greetings from Lost World Of Tambun. Thank you for taking time to share your comments on your recent stay with us. We are glad you had an enjoyable buffet breakfast and stay with us. In regards to your comment on face towel, this will be shared to management for improvement consideration. Thank you and we hope to...

Reviewed 4 weeks ago

Hotel itself was so so. Nothing to shout about. Requested for a big bed but got 2 small bed instead. Was upset with the cleanliness really. Room was dusty and the floor was sticky (probably previous guest spilled some drinks on the floor). The bathroom on the other hand was clean. Overall experience was OK considering that i paid 250...

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Helpful?
Thank AizatKassim
LostWorldOfTambun, Marketing Executive at Lost World Hotel, responded to this review

Hi Aizat Kassim, Warm greetings from Lost World Of Tambun. Firstly we apologise on the unfavourable experience with hotel reservation and the cleanliness, these matter will be highlighted to the relevant department for improvement. Meanwhile, we are glad to hear that you enjoyed the hot springs by night and petting zoo. Thank you and we hope to see you again....

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

Booked 4 rooms in total (3 Exotic rooms which facing the housing area and 1 Classical room which is facing the parking and theme park). The rooms are big and the exotic rooms do have the day bed as well, great for families. Pros: Spacious, walking distance to the theme park, room rate inclusive of breakfast and entrance to the...

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Helpful?
Thank Aniss Fadilah N
LostWorldOfTambun, Marketing Executive at Lost World Hotel, responded to this review

Hi Aniss Fadilah N, Warm greetings from Lost World Of Tambun. We are glad that you had an enjoyable stay with us. Thank you for the feedback, we will look into the housekeeping and air condition issue to ensure guest satisfaction is being taken care of. Thank you and we hope to see you again. Sincerely, Marketing Executive Lost World...

Seremban, Malaysia
Reviewed 15 February 2017

Room was good, quite basic, but the heater was not working at night. When called they said must wait for some time cause they are using solar system. Please inform this to guest upon checking. Phone was not working and rectified later. Breakfast was awesome. Complimentary ticket to the night spa and hotsprings was the highlight. Good place to visit....

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Helpful?
Thank suju99
LostWorldOfTambun, Marketing Executive at Lost World Hotel, responded to this review

Hi Suju99, Warm greetings from Lost World Of Tambun. Firstly thank you for the feedback, we apologise on the unfavourable experience with the heater and phone service at Lost World Hotel. The stated areas will be highlighted to respective department for further improvement. Thank you and we hope to see you again. Sincerely, Marketing Executive Lost World of Tambun/ Lost...

Singapore, Singapore
Reviewed 12 February 2017

The Breakfast served .... is the worst we ever had in recent years... The hotel is crowded and though and we believe it is just opposite of the The lost world of Tambun. The check in is not fast though. In overall this hotel is overrated except it is opposite of The Lost World of Tambun. nothing else.

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Helpful?
Thank ChunnS
LostWorldOfTambun, Marketing Executive at Lost World Hotel, responded to this review

Hi ChunnS, Warm greetings from Lost World Of Tambun! Thank you for the feedback, we're sorry to hear that you had an unfavourable food and service experience at Lost World Hotel. This matter will be highlighted for areas of improvement. Thank you. Sincerely, Marketing Executive Lost World of Tambun/ Lost World Hotel

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewed 8 February 2017

The only good thing about this place is that it is walking distance to the Lost World Theme Park. Otherwise, there is nothing to talk about. The rooms are average size. The bathroom is small - no bath tub, just a shower which takes at least 5 minutes before you can get warm water. It has virtually no facilities at...

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Helpful?
Thank WatiG
LostWorldOfTambun, Marketing Executive at Lost World Hotel, responded to this review

Dear WatiG Warm Greeting from Us ! Thank you for the feedback! We will taking your comments for out better future improvement. We look forward to seeing you again and welcoming back on your next visit in our Hotel & Themepark Sincerely, Marketing Executive Lost World of Tambun/ Lost World Hotel

Reviewed 30 January 2017 via mobile

It was a good trip for family with children. The lost world theme park just across the hotel. But it's difficult to find a restaurant and no minimart near the hotel. But the room is clean and big. The receptionist not all friendly. About the price i think acceptable. But if you from penang and go back to penang, so...

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Helpful?
Thank Cindy A
LostWorldOfTambun, Marketing Executive at Lost World Hotel, responded to this review

Dear Cindy A, Warm Greeting from Us ! Thank you for the feedback! We are glad you had an enjoyable experience with us. We will taking your comments for out better future improvement. We look forward to seeing you again and welcoming back on your next visit in our Hotel & Themepark Sincerely, Marketing Executive Lost World of Tambun/ Lost...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Nestled amongst the lush hills of Tambun, Sunway International Hotels and Resorts once again have again proven itself by introducing the latest addition to the Sunway family; the Lost World Hotel opened its doors to the public ON 28th April 2011. Consisting of 174 hotel rooms with a choice of king or twin beds.Set to rival the more established hotels in Perak, Lost World Hotel is a component of the renowned Lost World of Tambun Theme Park located just stone’s throw away. Guests of the Hotel will have a selection of rooms ranging from the Classical (72 units), Exotic (71 units) to the Deluxe Suites (8 units) and Premier Suites (3 units) as well as 56 sets of connecting rooms in addition to the Executive Suites (17 units) and Super Super Suites (3units). All rooms are inclusive of complimentary Wi-Fi service. Surrounded by an abundance of nature and the crisp fresh air of Tambun, guests will awake to a spectacular view of the 400 million year-old limestone hills enveloped by morning mist. Guests choosing to stay in the Exotic rooms will be able to enjoy the view of our award-winning residence area of Sunway City Ipoh. Enjoy the vibrant and dynamic energy from the theme park when you choose to stay in the Classical rooms. All room rates are inclusive of two local breakfast and two complimentary tickets to the one of its kind Lost World Hot Springs & Spa by Night.Business entities that are interested to conduct their team-building or brainstorming sessions as well as meetings can do so at any one of the Hotel’s seven (7) rooms with a capacity ranging from 10 person to 200 persons.The ultimate draw to stay at the Lost World Hotel is its access to the spectacular Lost World Hot Springs & Spa which is truly a sight to behold as guests get to unwind and soak in the natural therapeutic hot springs while star-gazing. The Lost World Hotel will also set a milestone as the first hotel in Ipoh to be smoke-free. Catering for the entire family in mind as well as the corporate world, Lost World Hotel will definitely pave its way as a premier destination of choice, elevating it to a whole new meaning of entertainment and leisure by providing a safe, friendly and secure environment for all guests; and not forgetting the ultimate experience at the Lost World Hot Springs & Spa ... more   less 

Additional Information about Lost World Hotel

Address: No 2 Persiaran Lagun Sunway 1, Ipoh 31150, Malaysia
Region: Malaysia > Perak > Kinta District > Ipoh
Price Range: $52 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lost World Hotel 3.5*
Number of rooms: 174
Reservation Options:
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Hotel Style:
#3 Spa Hotel in Ipoh
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Questions & Answers

Here's what travellers have asked, with answers from Lost World Hotel staff and other travellers.
10 questions
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Kuala Lumpur, Malaysia
2 months ago
Shah Alam, Malaysia

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Questions? Get answers from Lost World Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For Executive Room and above; you may request for Theme Park View at higher floors”
 of 5 bubbles pywong100, 5 Oct 2016 | Read review
“no need to upgrade to a room with a view.”
 of 5 bubbles shaniandras, 3 Oct 2016 | Read review
“Ask for one with windows that faces the mountain at the theme park”
 of 5 bubbles urashii, 18 Sep 2016 | Read review
“Room facing theme park”
 of 5 bubbles Dradormien, 23 Aug 2016 | Read review
“Mostly all rooms have good views.”
  • saac is happy with the room
  • Isaac is happy with the room
 of 5 bubbles maj0ra, 2 Jul 2016 | Read review
5 of 5