We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Banjaran Hotsprings Retreat

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 524*
USD 454*
USD 469*
USD 524*
USD 454*
Compare best prices from top travel sites
and 7 more sites!
Professional photos
The Banjaran Hotsprings Retreat
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

696 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Banjaran Hotsprings Retreat
See the most recent reviews
Showing 639: English reviews
Simsbury, Connecticut
Reviewed 7 February 2017

Banjaran is so beautiful and tranquil with stunning scenery around it. It is definitely a wonderful destination for relaxation and retreat. We enjoyed the natural hot spring, the steam cave, the beautiful grounds. The staffs were very helpful. We had our best meal inside the cave at the Jeff Cellar. It was so beautiful and romantic. Our garden villa was...

 Report
Helpful?
Thank hellokitty987456
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear hellokitty987456, Salam Sejahtera and thank you for your review in our Tripadvisor page. We are glad that you had a pleasant relaxing stay.On the other note, we are sorry to hear about the mosquitoes comment , however since we are based in a natural surroundings , we are only able to minimise the issue even with preventive measures in...

Reviewed 5 February 2017 via mobile

I heard and read mix reviews about Banjaran but most were very positive. During the Chinese new year holidays I decided to take a short trip to Ipoh so I thought I should experience this resort on my own. When I arrived at the entrance, access was restricted to staying guest as they checked and matched your identification before opening...

 Report
Helpful?
2Thank Jerome H
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Jerome H, Salam Sejahtera and thank you for your review in our Tripadvisor page. We are glad to hear that you had been taken good care by our Team and you have the pleasure to meet our General Manager, Mr Alex. We will be looking forward to welcome you back to our Retreat in the near future. Thank you...

Montreal, Canada
Reviewed 4 February 2017

We arrived to a very pleasant greeting, refreshing drink and cold towel to perk our spirits. Striking the gong to provide good luck certainly paid off for the next 24 hours.Service was impeccable, the villa was fabulous and the grounds are beautiful and serene. Dinner in the cave was an even more awesome experience. The food & service were excellent,...

 Report
Helpful?
1Thank grleduc
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear grleduc, Salam Sejahtera and thank you for your review in our Tripadvisor page. We are glad that you had a great stay with us and we will be looking forward to welcome you back in the near future. Best Regards, Raymond Koh Director of Operations

Kuala Lumpur, Malaysia
Reviewed 2 February 2017 via mobile

I booked for a 2 nights stay with a close friend n mum, but extend another night as noticed it was too short for us to explore all Caves n facilities...Jeff's Cave & Meditation Cave are so beautiful & special, the Dr fish pond is fun and interesting too, the Spa treatment was extra ordinary ...despite the expensive bill, we...

 Report
Helpful?
Thank Sylvia L
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Sylvia L, Salam Sejahtera and thank you for your review in our Tripadvisor page. We are glad to hear about your wonderful stay and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

Reviewed 2 February 2017

For those seeking a quiet and refreshing sanctuary away from the hustle and bustle of a hectic lifestyle, ‘The Banjaran’ would be the answer! A spectacular ‘haven’ tucked away in the midst of serene green landscape, natural hot dipping pots and sauna would restore the many stresses one encounters in our hurly-burly lifestyles. Block your calendars and visit this splendid...

 Report
Helpful?
Thank Manogari R
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Manogari R, Salam Sejahtera and thank you for staying with us. We are glad to hear about your memorable great stay and it is a pleasure to have you. We look forward to serving you again. Thank you and Best Regards, Raymond Koh Director of Operations

Reviewed 1 February 2017 via mobile

Great stay, even if for a night. The service was spectacular, they went above and beyond with minimal intrusion. Wasnt expecting them to ask us whether there's anything we wanted to change (towels, etc.) but that made us feel surprised with delight. The view is amazing, go check out "The Balcony", the hot springs were nice, the caves a bit...

 Report
Helpful?
Thank YJ T
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear YJ T, Salam Sejahtera and thank you for choosing to stay in our Retreat. It is our pleasure to serve you and glad to hear that you had a great stay. We look forward to serving you again. Thank you and Best Regards, Raymond Koh Director of Operations

Kuala Lumpur, Malaysia
Reviewed 31 January 2017

The staffs were awesome and very accommodating. They were very friendly and attentive. The facilities were very well maintained and we had the best experience. Food was awesome as well. Overall they have exceeded our expectations.

 Report
Helpful?
Thank jkuhen18
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear jkuhen18, Salam Sejahtera and thank you for sharing your review. We are glad that you had a pleasant stay and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

Reviewed 28 January 2017 via mobile

This will s my second visit within two years, stayed here for 4 nights, the natural views , hot-spring lake , waterfalls , in villa jacuzzi and swimming pool are still breathtaking, wonderful staff , excellent service, smooth check in and check out , were celebrating our anniversary , complimentary cake and rose arrangement were prepared upon check in... One...

 Report
Helpful?
Thank OmrAn M
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear OmrAn M, Salam Sejahtera and thank you for your being one of our loyal guest. It is a pleasure to meet you during the breakfast which you had shared some feed back to us. We are glad to inform that we had recently revised our A la Carte breakfast menu which one has additional options to choose from, besides...

Kuwait
Reviewed 23 January 2017 via mobile

This is by far the best resort I have ever been in my life and I travel a lot. It is so relaxing and you can refuel your energy. There's these caves where you can meditate. And the staff are so friendly and kind. Definitely a five star hotel👍🏻

 Report
Helpful?
Thank KokiiKuwait
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear KokiiKuwait, Salam Sejahtera and thank you for choosing to stay in our Retreat. We are glad that you had the best resort stay and we look forward to serving you again. Best Regards, Raymond Koh Director of Operations

Reviewed 23 January 2017

Me and my wife booked a "Celebrate Love" package at the Banjaran on the 19th until the 21st of januari. First thing you notice is the beauty of the resort, situated around a lake surrounded by limestone rock formations. Definitely one of the nicest resorts we have ever been to. The day of arrival we had a bit of a...

 Report
Helpful?
1Thank Ab D
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Ab D, Salam Sejahtera and thank you for your review in our Tripadvisor page. We are glad that you had a pleasant stay with us, on the other hand, we had taken note on your comments with regards to the speedy service of food for our future improvements. We appreciate your comments and we look forward to serving you...

1,517 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1108)
Viewed
Hotel & Grounds (244)
Viewed
Room/Suite (145)
Viewed
Pool/Beach Area (83)
Viewed
Bathroom (18)
Viewed
Dining (74)
Viewed
View from Room (18)
Viewed
Other (526)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (367)
Viewed
Amenities (66)
Viewed
Garden Villa (79)
Viewed
Pool (16)
Viewed
Dining (39)
Viewed
The Hotel (74)
Viewed
Water Villa (93)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (42)
Viewed
Hotel & Grounds (12)
Viewed
Room/Suite (9)
Viewed
Dining (7)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (12)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Ipoh hotels
0.9 km away
The Haven Resort Hotel, Ipoh – All Suites
8.9 km away
Ipoh French Hotel
Ipoh French Hotel
#3 of 63 in Ipoh
597 reviews
9.9 km away
M Boutique Hotel, Ipoh
Show Prices
Show Prices
Show Prices
0.7 km away
Lost World Hotel
Lost World Hotel
#16 of 63 in Ipoh
349 reviews
7.4 km away
Ipoh Bali Hotel
Ipoh Bali Hotel
#8 of 63 in Ipoh
103 reviews
8.3 km away
WEIL Hotel
WEIL Hotel
#5 of 63 in Ipoh
514 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Pomelo - The Banjaran Hotsprings Retreat
The Pomelo - The Banjaran Hotsprings Retreat
Cuisines: Malaysian, International, Asian, Healthy
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Banjaran Hotsprings Retreat is an integrated luxury wellness and spa retreat in Ipoh. The 5-star retreat is situated on a 16.19 Acre valley nestled within a cluster of towering limestone hills and features a combination of natural caves, pristine jungle, waterfalls and geothermal hot springs. It is a self-contained sanctuary consisting of 25 luxury villas offering holistic wellness and spa experiences inspired by authentic Malaysian practices. ... more   less 

Additional Information about The Banjaran Hotsprings Retreat

Address: 1 Persiaran Lagun Sunway 3 | Sunway City Ipoh, Ipoh 31150, Malaysia
Region: Malaysia > Perak > Kinta District > Ipoh
Price Range: $449 - $656 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Banjaran Hotsprings Retreat 5*
Number of rooms: 25
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Booking.com, Hotwire, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly and HRS so you can book your The Banjaran Hotsprings Retreat reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Banjaran Hotsprings Retreat Hotel Ipoh
Hotel Style:
#1 Luxury Hotel in Ipoh
#1 Spa Hotel in Ipoh
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Banjaran Hotsprings Retreat staff and other travellers.
26 questions
Ask a question

See all questions (26)

Questions? Get answers from The Banjaran Hotsprings Retreat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden villas are fantastic”
X4576HImartina, 22 May 2017 | Read review
“I didn't find much difference between the water villas and the garden villas except that the garden villas was a little larger.”
Fayyunus, 17 May 2017 | Read review
“As they are private villas it does not really matter.”
Davemc60, 14 May 2017 | Read review
“Garden villa room is bigger and more beautiful however all the rooms are stunning.”
43bakira, 13 May 2017 | Read review
“our garden room was fab”
W3634YVsamm, 6 May 2017 | Read review
5 of 5
Orbitz.com
USD 454* /night
View Deal
Booking.comUSD 469
Expedia.comUSD 454
CancelonUSD 524
View all 9 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates