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Grand Continental Kuantan

95 reviews
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Traveller (64)
Room & Suite (40)
Dining (3)
Overview
  • Excellent11%
  • Very good22%
  • Average30%
  • Poor25%
  • Terrible12%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
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Reviews (95)Write a Review
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All reviewswe ordered room servicebit datedchoose this hotelreception counterrooms are cleanbidetmalls
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31 - 35 of 93 reviews
Reviewed 18 June 2015 via mobile

I was here for a night with my family. We were walk-in customers (had to book 2 rooms) as the hotels in the vicinity were fully booked due to the Malaysian school holidays. The staff that greeted us was a friendly and polite local. Even...More

Thank mdhafizk
Response from HGCKTN, General Manager at Grand Continental KuantanResponded 19 June 2015

Dear Sir/Madam, Thank you for your review of our hotel, we will certainly valued and look into those shortcoming areas for improvement.. We are strive hard to improve to make guest stay as comfort as possible, please rest assured that feedback from guest for us...More

Reviewed 10 March 2015

we stayed at Hotel Grand Continental for 1 night, the hotel location is good which near to the shopping centre and food court. Staff is polite & friendly. hope to make it a regular stay whenever i'm in Kuantan. Also the price are affordable.More

2  Thank DillaMachen
Response from HGCKTN, General Manager at Grand Continental KuantanResponded 13 March 2015

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We are appreciated your comments for us strive harder to improve further and render better services for all guests, please rest assured that all comments given will certainly look into and motivate hotel team for...More

Reviewed 4 March 2015 via mobile

Spent a night in Grand Continental and although it is an aged hotel, overall appearance is still somewhat acceptable. It seems that there has been little to no effort in changing anything since it opens its doors decades ago. Having said that, certain parts of...More

2  Thank D_Jekyll
Response from HGCKTN, General Manager at Grand Continental KuantanResponded 10 March 2015

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We thank you for staying with us recently. Please do allow me firstly to apologize for what appears to have unpleasant experience during your stay and please be assured that we have already taken all...More

Reviewed 2 February 2015

We decided to try this Hotel but we will never stay here again. My friend checked in as he booked the room. Service and food is horrible. Ordered room service and food was cold when arrived. The quality of service is bad and when called...More

2  Thank bigshot148
Response from HGCKTN, General Manager at Grand Continental KuantanResponded 4 February 2015

Dear Guest, Thank you for staying with us and appreciate your comments. Your valuable comments will assist us to improve our services. We will look into the issues seriously to prevent it from reoccurring and its certainly is disappointing that you have not enjoyed your...More

Reviewed 24 January 2015

We checked in o this Hotel on the 15th January 2015 to as this is one of the few hotels shortlisted by our company to hold their monthly trainings for this year. We did not make any reservation and just walked in to evaluate the...More

3  Thank WatchfulEye2015
Response from HGCKTN, General Manager at Grand Continental KuantanResponded 28 January 2015

Dear Guest, Thank you for staying with us and appreciate your comments. Your value comments will assist us to improve our services. We will look into this matter seriously to prevent it from reoccurring, its certainly is disappointing that you have not enjoyed your stay....More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Room Service
Dry Cleaning
Business Centre with Internet Access
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Details
Price range
USD 29 - USD 66 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
USD 29 - USD 66 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (64)
Room & Suite (40)
Dining (3)
Questions & Answers
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Room Tips
"quiter floor"
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"Request rooms facing the sea, but only noticeable from level 7 upwards"
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"Premium room"
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"Best to choose rooms facing the swimming pool, its quieter."
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