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Sanctuary Resort

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69 Reviews from our TripAdvisor Community

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Showing 59: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 July 2016

Satisfied event here,my apartment from seaview upgraded to seaviewselect ,very clear view of snake island from balcony apartment. Clean situation in room and workers at front desk very friendly. See you again

Helpful?
1 Thank Wan S
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 May 2016 via mobile

We had a 2 night stay at this resort. It was a disapointment. We booked 3 bedroom with beach view, the room like is not being clean for ages..aircond is not functioning well especially at the living area..the mugs n kettle had that crococh smell. Dead crococh on the walk way. Need to improve housekeeping.

Helpful?
1 Thank Baizurideeann

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5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 May 2016 via mobile

... there is an island nearby the resort, called Pulau Ular, only takes 5-10 minutes to reach by boat. Well, that place is awesome, especially for those who want to fly fish the diamond scale mullet (Liza Vaigensis). It is an amazing sport fishing spot for any anglers who want unique fishing experience. Don't forget to practice catch and release... More 

Helpful?
2 Thank ordinis i
Petaling Jaya, Malaysia
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 20 March 2016 via mobile

Absolutely overpriced. Nothing to compliment except for the excellent Seaview from the room. But being an apartment, basic kitchenette was missing don't even have plates. Please improve. The apartments need major refurbishments.

Helpful?
Thank Devika R
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 January 2016

Worth staying....friendly staff...great view...many stall nearby.....will come again in the near future...very suitable for family activities and seminars & relaxing. Nice sea view and river view... Swimming pool..suitable for adults and kids....

Helpful?
4 Thank eman2308
Kuala Lumpur, Malaysia
Level Contributor
2 reviews
Reviewed 4 October 2015

Was here only for 1 night, its good its near beach very windy good for budget stay nice pool for adult and kids, room was very old AC old, 1 AC in living room its not sufficient, hot water service not available. WiFi is available this is 1 advantage, security at night is very good I saw a guy walk... More 

Helpful?
Thank Chandra K
Kuala Lumpur, Malaysia
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 25 September 2015

We stayed for 2 nights in a 3-bedroom apartment. The mattress was so hard, i had problem sleeping at night. Heavy musty smell in the room. Water pressure sometimes was very low. The only think we had fun here was the pool. Kids had fun at the huge swimming pool. They also had free wifi (quite fast) which is another... More 

Helpful?
2 Thank pearl_lynely
Shah Alam
Level Contributor
75 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 21 August 2015 via mobile

We came here with 130 participants. Dinner was buffet but there was no waiter around. When the food buffet was empty no one was present to refill. The kitchen was close. This was surprising as it was only 8pm. Front desk was also empty. Barhroom was run down and smelly. Most of the facilities had worn out look. The scenery... More 

Helpful?
1 Thank Khairos
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 June 2015

We stayed here for 2 nights at 2409. Arrived early for check in, and was given an early check in around 12pm (thanks to the staff for their consideration). Get into our apartment, and was suprised that the unit was so big, clean with nice view. The ambiance of the apartment was nice with partly view of beach and river.... More 

Helpful?
2 Thank wongweihong
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 June 2015 via mobile

If not for the clean beach, kids friendly swimming pool and nice view from my unit, I would have rated this hotel poor. The apartment is very spacious, but it is very evident that maintenance had been poor. Broken sink pipe at the small kitchen, no hot water, cockroaches and lizards crawling everywhere, non working sockets, dusty floor, the list... More 

Helpful?
1 Thank Far_Zauri

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Sanctuary Resort Cherating is truly a beachfront resort hotel withonly 10 meters away from beach, beautifully surrounded by refreshing lush greenery. With 90 units of 2 & 3 Bedrooms All Suite Apartmentwith each room with its attaching bathroom, Sanctuary Resort Cherating creates a perfect setting for singles, couples and even families group. Enjoy your stay at this serene and peaceful property, guests are also offered access to water sports like sailing and canoeing, with its own private island right in front, only 900 meters away. For those in need of a relaxing vacation, you can simply take a dip in the alluring pool or go for sunbathing at the beach. Enjoy various activities including the one at the Classical Fishing Village River where you do the fresh catching daily. Sanctuary Resort Cherating is a great choice for those looking to getaway from the bustling city for a True Beachfront Holiday Relaxation ... more   less 

Additional Information about Sanctuary Resort

Address: 342 | Mukim Sungai Karang, Kuantan 26080, Malaysia
Region: Malaysia > Pahang > Kuantan District > Kuantan
Price Range: $88 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sanctuary Resort 3*
Number of rooms: 90
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Also Known As:
Sanctuary Hotel Kuantan
Sanctuary Resort Malaysia/Kuantan
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Resort staff and other travellers.
5 questions
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Shah Alam, Malaysia
Kuala Terengganu, Malaysia
over a year ago
Kuala Terengganu, Malaysia
over a year ago

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Questions? Get answers from Sanctuary Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors at C block very nice”
 of 5 bubbles , 21 Jul 2016 | Read review
“Would recommend premium room.....nice sea view and island view”
 of 5 bubbles eman2308, 13 Jan 2016 | Read review
“Ask for sea view to enjoy the view”
 of 5 bubbles 88romeo, 4 Oct 2015 | Read review
“Until they refurbished, not sure which room is good..”
 of 5 bubbles pearl_lynely, 24 Sep 2015 | Read review
“i've been in 2409, nice room with fantastic view.”
 of 5 bubbles wongweihong, 26 Jun 2015 | Read review
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