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Copthorne Hotel Cameron Highlands

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Kea Farm, Cameron Highlands, Brinchang 39100 Malaysia
Lowest prices for your stay
USD 88
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Traveller (1331)
Room & Suite (714)
Dining (117)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#3 of 17 hotels in Brinchang
Location
Cleanliness
Service
Value
Perched at 1,628 meters above sea level, surrounded by majestic mountains and gentle undulating valleys, Copthorne is the only resort situated at the highest accessible point of highlands. The Resort offers accommodation option of a tudor-styled apartments or a hotel block and complemented with 3 restaurants, a swimming pool, a gymnasium, tennis and squash courts. Recreational activities available include country-side tours, guided nature walks, jungle trekking, 4x4 adventure and organised visits to the Semai village.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Taxi service
Business Centre with Internet Access
Secured parking
Wifi
Indoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family Resort
Languages Spoken
English, Chinese, Malay
1296Reviews43Q+A100Room tips
Traveller rating
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Popular mentions
lizharyati wrote a review 17 Oct
Bentong, Malaysia5 contributions12 helpful votes
Hotel location was very nice. Kea Farm market & Sheep farm within walking distance. Unfortunately everything in the apartment were too old i.e. sofa, dining table, bed, wardrobe & fridge that very old fashion. Ironing board almost can't use - broken leg & iron's wire cloth tear off - threaten life. Rooms were big but the cleanliness was very disappointed. Bed linens, throws & pillow cases not change since my skin was itchy when use them. No kitchen but utensil & kitchenware provided. Bathrooms quite dirty but they provide us shower creme, shampoo, tooth rush, shower cap & laundry as well as slippers for 6 person (since there was no carpet, entire apartments use parquet floor that made us very cold especially during night time). Nevertheless we enjoyed the cold weather there & free wifi inside the room. Overall, the hotel was very old need to change/upgrade. Lobby was big but old.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
Room Tip: Apartment no lift. Thus they only 2 or 3 level that use staircases. Balcony scenery is great i
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Response from Copthorne Hotel Cameron Highlands, General Manager at Copthorne Hotel Cameron Highlands
Responded 1 week ago
Thank you for taking the time to share your feedback with us. We sincerely apologize for your disappointing experience during your recent stay with us. We appreciate your valuable insights and I will personally look into the feedback provided by you on the service and condition of the rooms to improve and enhance our guests' experience. We have noted your feedback on the room maintenance and hotel area and will share them with the team members for improvement to enhance our guests' experience. Please let me know if there is an opportunity to welcome you back to our hotel to regain your confidence once again.
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HannMarinoor wrote a review Apr 2021
Ipoh, Malaysia1 contribution
All about the stay was good, the room, the staff, the food, the view all good. Im looking to this place in future. Except maybe for the parking, there not enough parking, overall was good and nice....
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Review collected in partnership with this hotel
Date of stay: April 2021
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Response from Copthorne Cameron, General Manager at Copthorne Hotel Cameron Highlands
Responded 13 Apr 2021
Thank you for sharing your feedback with us, which gives us the opportunity to continually improve our service standards and enhance our guests' experience. We are glad that overall you are happy with your stay and we sincerely apologize that certain aspects of your stay fell short of expectations. Your comments have been addressed with our team who strive to ensure that our guests enjoy positive and memorable resort experiences. Please be assured that the areas highlighted in the review would be improved further. We hope that we will have an opportunity to welcome you back to our hotel soon.
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shambhu2021 wrote a review Jan 2021
1 contribution
This is my second visit in this hotel but during this time, it was bit disappointment Its not hotel fault totally. Actually, there are constructions going on near to hotel which does fade the hill view. There is hill but before that you need to see the farming or other building which doesn't make total hill view scene. I requested to change my room and hotel did change but the room which I got was not the value of money and I felt bit disappointment. There are few changes has done in buffet and there were few less items placed in buffet. If I understood correctly, as I stayed in first week of tourism opening so they might place less food. I will give my 4 rating out of 5.
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Review collected in partnership with this hotel
Date of stay: December 2020
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Response from Copthorne Cameron, General Manager at Copthorne Hotel Cameron Highlands
Responded 19 Jan 2021
Thank you for sharing your feedback with us, which gives us the opportunity to continually improve our service standards and enhance our guests' experience. We are glad that overall you are happy with your stay and we sincerely apologize that certain aspects of your stay fell short of expectations. Your comments have been addressed with our team who strive to ensure that our guests enjoy positive and memorable resort experiences. Please be assured that the areas highlighted in the review would be improved further. We hope that we will have an opportunity to welcome you back to our hotel soon.
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vtkok wrote a review Jan 2021
Petaling Jaya, Malaysia1 contribution
Lobby was big but old. Starting with the lifts which are slow and dirty, the rooms are equally dirty despite the claimed of a refurbished room. Mattress was hard to sleep and linen looks dirty. Not to mention, the bathrooms are also not up to standard and fan making noise all the time. Decided to leave after 1 night stay (originally planned for 2 nights) as we could not get a good night sleep at all.
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Review collected in partnership with this hotel
Date of stay: January 2021
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Response from Copthorne Cameron, General Manager at Copthorne Hotel Cameron Highlands
Responded 4 Jan 2021
Thank you for taking the time to share your feedback with us. We sincerely apologize for your disappointing experience during your recent stay with us. We appreciate your valuable insights and I will personally look into the feedback provided by you on the service and condition of the rooms to improve and enhance our guests' experience. We have noted your feedback on the room maintenance and service and will share them with the team members for improvement to enhance our guests' experience. Please let me know if there is an opportunity to welcome you back to our hotel to regain your confidence once again.
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Syed A wrote a review Dec 2020
1 contribution
Stayed in 2 room cottage. Rooms are old and smell of dust everywhere. House keeping is a disaster. Walked into room with no towels, took 4 phone calls, visit to reception and 3+ hours to get sorted. Bed sheets and pillow were dirty and smell of dust again. Whole family had sleepless night + ended up catching cold. Once we checked out, felt like blessing into normalcy. The property seems seriously understaffed.
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Date of stay: December 2020Trip type: Travelled with family
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Response from Copthorne Cameron, General Manager at Copthorne Hotel Cameron Highlands
Responded 27 Dec 2020
Thank you for taking the time to share your feedback with us. We sincerely apologize for your disappointing experience during your recent stay with us. We appreciate your valuable insights and I will personally look into the feedback provided by you on the service and condition of the rooms to improve and enhance our guests' experience. We have noted your feedback on the room maintenance and service and will share them with the team members for improvement to enhance our guests' experience. Please let me know if there is an opportunity to welcome you back to our hotel to regain your confidence once again.
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PRICE RANGE
USD 31 - USD 70 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
equatorial cameron highlands hotel brinchang, equatorial hotel cameron highlands, equatorial resort cameron highlands
FORMERLY KNOWN AS
Equatorial Cameron Highlands
LOCATION
MalaysiaPahangCameron HighlandsBrinchang
NUMBER OF ROOMS
350
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Frequently Asked Questions about Copthorne Hotel Cameron Highlands
Which popular attractions are close to Copthorne Hotel Cameron Highlands?
Nearby attractions include EQ Strawberry Farm (0.2 km), Cameron highland orchid and rose garden (0.3 km), and Kea Farm Market (0.3 km).
What are some of the property amenities at Copthorne Hotel Cameron Highlands?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Copthorne Hotel Cameron Highlands?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Copthorne Hotel Cameron Highlands?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Copthorne Hotel Cameron Highlands?
Conveniently located restaurants include Strawberry Cottage, Xin Teh Bak Kut Teh, and Jin Jin Steamboat Restaurant.
Are there opportunities to exercise at Copthorne Hotel Cameron Highlands?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Copthorne Hotel Cameron Highlands?
Yes, dry cleaning and laundry service are offered to guests.
Does Copthorne Hotel Cameron Highlands offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Copthorne Hotel Cameron Highlands?
The staff speaks multiple languages, including English, Chinese, and Malay.
Does Copthorne Hotel Cameron Highlands have any great views?
Yes, guests often enjoy the mountain view available here.
Is Copthorne Hotel Cameron Highlands accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.