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Renaissance Kota Bharu Hotel

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302 Reviews from our TripAdvisor Community

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Showing 246: English reviews
Barcelona, Spain
Reviewed 24 August 2016 via mobile

We're staying in the Kota Bharu suite at this hotel right now (2 nights). The hotel, which boasts being the only 5* in the city, seems to never have been renovated to any degree and bears the marks of time. Old fashioned, worn and torn. Additionally, allthough we're in the second-biggest suite of the hotel: one has to pay for...

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Helpful?
Thank chrisgrenness
Adrian C, General Manager at Renaissance Kota Bharu Hotel, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback. We regret to hear that you had unpleasant experiences during your stay with us. Please accept our sincere apologies for the setbacks. Our minibar items are available upon request and additional slippers can be requested through our Delighted to Serve (DTS) agent. The Hotel is in the...

Kota Bharu, Malaysia
Reviewed 31 July 2016

Easy parking, spacious and clean room. Very helpful and friendly housekeeping staffs. Shopping, supermarket situated at lower floor level of the hotel building. Walking distance to mosque, hawkers with choices of Malay local, Indian, Chinese and Western food operating until past midnight. Very convenient, and not far from the famous Pasar Siti Khadijah in Kota Bharu.

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2Thank lindaasyas
Reviewed 28 July 2016 via mobile

Very satisfied with the facilities. Breakfast is great w choices from local dishes. Swimming pool is good for kids, moderate for adult. Very good location, which is the main reason we were here. Check in/out were smooth.

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1Thank Wan Syahrul W
Romsey, United Kingdom
Reviewed 30 June 2016

The entrance hall and lobby give a good indication of what this hotel must have been like when it first opened. However, go beyond the lobby and you soon find that it is long overdue for refurbishment. Rooms are large and spacious, but the decor is drab and tatty. Much of the guest area and facilities have a feeling of...

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Helpful?
Thank JRKernow
Adrian C, General Manager at Renaissance Kota Bharu Hotel, responded to this review

Dear JRKernow, Greetings from the Renaissance Kota Bharu ! First and foremost thank you for taking the time to post your feedback on Tripadvisor following your recent stay with us. I am very glad to know that you are happy with our gym facilities and our front desk team; also that you find our ambassadors to be very helpful during...

Kuala Lumpur, Malaysia
Reviewed 25 June 2016

Last stayed at this hotel 4 years ago, and was glad to see that they still have my records! I checked in late, only guest at that time and expected a quick processing, The efficient staff did not disappoint - well-done. Well-appointed rooms, I was given a corner room, quiet with a large comfortable bed, lighting in the room was...

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Thank Ujin L
Reviewed 15 June 2016 via mobile

Checked in on May 30th and stayed here for 2 nights. Check-in was smooth after a long and tiring flight via Kuala Lumpur. Rooms were clean and reasonably big. Free wifi only if you are a member of the Marriott group of hotels. Bathroom neat and big, with proper ventilation, and all the necessary accessories. Bed was neat and very...

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Thank nimitmehta
Wakaf Che Yeh
Reviewed 6 June 2016 via mobile

I stayed in deluxe room. The best thing i love about this hotel is the pillows ! Totally comfortable ! I can see the view of Kota Bharu clearly. The security at its best. It also near to supermarket, restaurans, shops etc. What a convenient hotel !

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Thank Najjseif
kuala lumpur
Reviewed 26 May 2016

Stayed in Junior suites, The conditions of the room are satisfying but the toilet bowl have a stained that its should not represent the so called five star hotel. the staff are very helpful & nice. there are variety foods for breakfast. overall this hotel are ok but i prefer Perdana Hotel which is more value for money.

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Thank ellie83
Kota Bharu, Malaysia
Reviewed 25 May 2016

It's my best weekend quick escape because everything is near to me.I love the seafood buffet at rennaisance every Thursday. The Billion Supermarket also next door and I can always indulge into mamak food or thai food next door. It's a perfect gateaway. Thanks for providing good service.

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Thank KunFayakun
Reviewed 21 May 2016 via mobile

Just arrived Putrajaya from 2 night staying at Renaissance Hotel Kota Bahru from 19 to 21 Mei 16. Arrived at hotel around 7pm, and we have to change our room cse of some problem. Duty Manager that night Mr Tengku Nazri Sharafi Tengku Mohamed was very helpful and amazing, assisting us to solve the problem from the beginning until the...

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5Thank putrajay

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the rich Malay culture at Renaissance Kota Bharu Hotel, a Marriott Luxury & Lifestyle Hotel and the city's only five star international class hotel with premier convention and wedding venue. Conveniently located in the heart of Kota Bharu's commercial and shopping district and also close to the domestic airport. For business or leisure traveler, the 298 spacious accommodation rooms and suites provides world class service and facilities including High Speed Internet, 2 Executive Floors with dedicated Club Lounge,Business Centre, wireless meeting rooms with Grand Ballroom, an on-site event management to create exhibitions, conventions, meetings and most extravagant weddings. The Renaissance Fitness Centre is Kota Bharu's largest gymnasium equipped with latest fitness equipment, steam rooms, sauna, Jacuzzi and a heated outdoor swimming pool. ... more   less 

Additional Information about Renaissance Kota Bharu Hotel

Address: Jalan Sri Kota | Jalan Yahya Petra, Kota Bharu 15100, Malaysia
Region: Malaysia > Kelantan > Kota Bharu
Price Range: $82 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Kota Bharu Hotel 4.5*
Number of rooms: 298
Reservation Options:
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Also Known As:
Renaissance Kota Bharu Hotel Kelantan
Kota Bharu Renaissance
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Kota Bharu Hotel staff and other travellers.
2 questions
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Alor Setar, Malaysia
over a year ago

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Questions? Get answers from Renaissance Kota Bharu Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a non-smoking higher-level rooms. You will be liable to a RM1500 penalty if you smoke in a non-smoking room.”
  • December rainy days in KB
 of 5 bubbles noko742, 5 Dec 2016 | Read review
“Away from the road recommended”
 of 5 bubbles robinmT9204VN, 3 Dec 2016 | Read review
“High level”
 of 5 bubbles mrizal2016, 5 Oct 2016 | Read review
“Front-facing rooms are noisier”
 of 5 bubbles JRKernow, 30 Jun 2016 | Read review
“I had a nice corner room, seems quiet.”
 of 5 bubbles 638ujinl, 25 Jun 2016 | Read review
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