Century Langkawi Beach Resort
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Century Langkawi Beach Resort

Langkasuka Beach Resort Jalan Teluk Nibong, Langkawi 07000 Malaysia
Dirty, tired with bed bugs!
Traveller (1235)
Room & Suite (334)
View from boardwalk
Pool & Beach (174)

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#8 of 18 resorts in Langkawi
3.6 of 5 bubbles
3.6 of 5 bubbles
3.7 of 5 bubbles
3.3 of 5 bubbles
Located on the northwestern shore of Peninsular Malaysia, an ancient group of islands collectively known as Pulau Langkawi awaits you. Our resort is nestled amidst 38 acres of spacious, lush tropical surroundings with private beach coves. Whether you crave an exciting escape or a peaceful sanctuary – you will find it in Langkawi. The resort is just a short 10-minute car ride from Langkawi International Airport.
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Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Conference facilities
Meeting rooms
Outdoor pool
Coffee shop
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Steam room
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Private balcony
Room service
Flatscreen TV
Hair dryer
Seating area
Bottled water
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
Family Resort
Languages Spoken
English, Malay


Langkasuka Beach Resort Jalan Teluk Nibong, Langkawi 07000 Malaysia
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 47 out of 100
Langkawi Airport
1,474Review20Q+A100Room tips

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Detailed Reviews
Ian Aspinall wrote a review Dec 2004
Melbourne, Australia
4.0 of 5 bubbles
Highlights of the trip (other than sitting around pools drinking cocktails)....


Sheraton Langkawi Beach Resort - Fantastic. Good prices, great staff and good cocktails. Had a villa on the water with undisturbed views of the Andamen Sea. Good spot for G&T's during an afternoon Storm.


Another highlight was the taxis as they have a system that has set the prices from point to point (i.e. Shearton to Kuah was 18 MGR - no matter howl long it took).


LANGKAWI CABLE CAR (Steepest in the world) You have to catch the cable car at the Oriental Village so you can kill two birds with one stone here and get two tourist attractions out of the way.

CROCODILE FARM - more than 1,000 crocodiles, the did a feeding for us because the afternoon was a little quiet, (LOOK AT THOSE SNAPPERS)

SUMMER PALACE LANGKAWI - this is movie set for the making of the film 'Anna and the King'and is at Pantai Kok where they are building a new development called Perdana Quays. The Palace is closed and out of bounds, but just get the taxi driver to have a quiet word to the security guards and they will let you onto the beach.

DATARAN LANG (Eagle Square) is Langkawi's "Opera House" - its a statue of the reddish brown eagle Langkawi derived its name from the eagle or "helang" while "kawi" denotes reddish brown - hence, Langkawi means reddish brown eagle. This is also a good start to your shopping..

CRAFT CULTURAL COMPLEX has a couple of museums in it about the commercial and cultural development of Langkawi, the Myths of the Island, and a special display on the marriage process of all the different cultures on the island.


JETTY POINT DUTY FREE - We didn't get there but have been told that this is one of the best. It is at the Jetty Complex which is adjacent to Datran Lang (Eagle Square)

LANGKAWI FAIR SHOPPING CENTRE - more of what you would expect with clothing, music, perfume and MAcDonalds

KUAH TOWN CENTRE - Take a Spaghetti Western town, convert it from Italian to Malaysian, and mingle alcohol and electronic shops with local and traditional fashion, and some authentic Malay Restaurants (grotty as all hell, but great Keow Teo and Mee-goring) and you have Kuah. One piece of advice - buy you grog here. It was dirt cheap and they resemble more of an alcoholic super market then a bottle shop.

WARNING - As you would expect the airport is not cheap, and if you fly from Langkawi to Singapore you can not buy duty free from Singapore Airport on arrival - you can only bring it in from Langkawi. However it is so cheap in Langkawi you would be a fool not too...


OASIS - Eat on the beach. Situated on the main strip at Pentai Chenang the food is a combination of western cafe and Indian food. Go for the Indian with plenty of cheap cocktails. Great to get there for sunset for the first drink

THAILAND RESTAURANT - Situated on the main road just outside of Kuah, value for money food. The array of live fish tanks at the back of the restaurants guarantee fresh seafood and the server are overly generous.


TG. RHU BEACH - popular white, sandy beach located in the area of the same name. Meant to be great for swimming and sun baking.

SNAKE SANCTUARY - Need I say more. My wife wouldn't go. Big collection of venomous and non-venomous snakes from all over the world.

MANGROVE TOUR - Don't know too much about this other than you hope on a boat, tour Mangroves, and feed eagles. The Taxi driver would stop raving about this.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
michrich wrote a review June 2005
Uttoxeter, United Kingdom
4.0 of 5 bubbles
My boyfriend and I stayed at the Sheraton Langkawi Beach Resort from 16 to 25 June 2005.
The set taxi fare from the airport to the hotel was around 10MR (1.5GBP), from the hotel to Pantai Chenang was 15RM. We hired a tiny car (from Pantai Chenang) for 3 days at 45RM per day.
At the hotel we were allocated a garden room for which we had paid an extra 10GBP on the booking. In fact it appeared that most of the rooms were garden rooms: blocks of 4 rooms in wooden, chalet-type buildings. There was another large block of rooms above the swimming pool, but these all seemed to be in the middle of refurb.
Our room was huge and very impressive, with a massive bedroom with a King-sized bed, sofa, TV and balcony with table and chairs. The bathroom had a big bath, shower and toilet with integral bidet. We got a complimentary basket of fruit, which was nice. We were told not to leave the basket outside the room if there was any fruit left in it as the monkeys would steal it. On our second morning we woke to the patter of tiny feet and a scuffle outside the hotel room. The people in the room opposite had left their fruit basket, with fruit still in it, outside their room and the monkeys were stealing it. Not only that, but there were some units outside the rooms which contained stuff for the maids to replenish the rooms and the monkeys had opened all the doors and were taking it in turns to run the gauntlet and steal what they could. The floor was covered in debris and the monkeys were sitting around outside and on the roof eating CoffeeMate sachets, which was hilarious!
At the Sheraton you are transported around the hotel by golf buggy and minibuses. The drivers will stop for you if they pass you or you can call a bus from your room phone and they take a few minutes to get there.
The restaurants in the hotel charged 130RM + 10% service charge for a meal (about 20GBP or so) so we decided to eat out instead which cost us anything from 50RM to 100RM for 2 including drinks.
The hotel has a beach in front of the swimming pool and little secluded beach coves, all with loungers. Towels are supplied and the beach and pool never got very crowded.
Food around the pool was good, but a bit expensive compared to restaurants. For example a club sandwich and a few chips and 2 Cokes cost 50RM, which we felt was quite dear.
Oh, you get lots and lots of extra towels in your room (how many towels do they think we need?!), and bookmarks! We found this quite funny, as did other couples we spoke to.
All in all, top notch except the food and drink was too expensive in the hotel.
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Date of stay: June 2005
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotel.detective wrote a review Nov 2005
North American East Coast
3.0 of 5 bubbles
I wish I could say that I loved the place, but unfortunately I was taught not to lie. If you're expecting a posh beach resort, as this Sheraton's name would imply, you're apt to be disappointed. The property is set on 38 acres of lush forest nestled between hills and a tranquil bay on the Andaman Sea. That part is good. The interiors of all the refurbished rooms I saw and inhabited were very similar and were in relatively good condition. Once you've settled in, you begin to notice the small things that housekeeping has overlooked. Broken light fixtures, missing or cracked glass on tables, marred wall surfaces, mouldy grouting in the shower...nothing too drastic, but when you take into consideration what your paying for the room, and compare it to competing properties of equal calibre, it becomes that much more annoying. The much touted room "refurbishments" were basically a replacement of the bed to a Sheraton "Sweet Sleeper", the installation of wired high speed internet and the replacement of the wooden wall panels with plaster painted white. Bathrooms were untouched, as was the warn varnish on much of the interior woodwork. The hotel is actually owned by a timber baron, explaining the extensive use of wood throughout the resort, even in places where it really isn't either practical or desireable, such as poolside decking. This would never fly in the litigious USA, as the potential for personal injury resulting from a dangerous mix of slippery painted wood and wet bare feet would be far too great. Footsteps also resonate much louder on wooden flooring, so when you're quietly ensconced in your room, it's very easy to keep tabs on all your adjoining neighbours' movements, especially in the dead of night.

Throughout the resort there seems to be evidence of a tight reign on pursestrings. Wires dangling from crooked A/C units, broken or cracked light standards, replacement wooden slats painted a different colour than their original adjoining mates. These are things I've never seen in a resort that markets itself as 5*.
I would summise that the ownership doesn't believe in re-investing as much in maintentance and renovation as is the industry norm. True, the lobby is being renovated and rebuilt to a much better standard complete with wi-fi hotspots, but that has been long in coming, given the resort's age and quality of construction.

The small outdoor pool is actually above ground with built up decking on one side and an "infinite type" overspill facing the sea. It's overcrowded with 30 people, but with 270 odd rooms, it's woefully inadequate. A second one is in the "pipeline", but not in the foreseeable future. Pity, because the current one is starting to crumble and show its age. There are beaches of course, but they are really just a collection of three very small coves and and a larger bay with a smelly run-off and the remains of an old dock charmingly rotting away. The largest stretch of sand has no beach at all as there is a wide rock barrier in place to prevent erosion.

And yet, it's not all bad. The rooms are a good size, both in the 4 unit chalet style and in the multi unit two level buildings. The white plaster walls have created an airy feeling, and the shuttered bath is a romantic touch for a couple, though less so when friends or children are tagging along. The shower is quite large and can easily accomodate two. We never lacked hot water. The high raised ceiling in the main area adds a sense of space that further enhances its actual dimensions. The large outdoor covered balcony complete with table, chairs and banquette is a blessing during the frequent rains that prevail. Those with ceiling fans are especially desireable to cool the muggy afternoons and help repel any marauding mosquitos. My wife and I spent many moments there with cocktails, nibbles and the amusing company of more than a few wandering macaques.

That brings me to the subject of the resort's setting amongst a number of Malaysia's natural inhabitants. Were I to return to this resort in its present state, it would be solely due to my love of animals. The dusky leaf monkeys alone are worth the cost of admission. Unlike their cheeky cousins, the macaques, these are shy creatures that traverse the hotel property twice a day as they forage for food in the trees high above. Their acrobatic maneuvers are entertaining enough, but it's their unique appearance that steals the show. Others sharing our stay included hornbills, sea eagles, brahminy kites, flying lemurs, tree shrews, giant squirrels and monitor lizards. Another positive that I've not noticed previously mentioned is the weekly Management Cocktail hour on the Beachfront Boardwalk. I'm not quite sure if it's open to all guests or perhaps solely SPG members, but whatever the case, it is a welcome opportunity to mingle with management, staff and other guests while quaffing a few brews, sipping a cocktail or two and enjoying some hors d'oeuvres.

In conclusion, I'd have to say that the Sheraton is average at best, over-priced and over-hyped but blessed with an abundance of wildlife that may appeal to some and dissuade others. Food and beverage outlets are overpriced, especially when compared to off property venues. However, there is little alternative lest you have a car or hire a taxi because there's precious little in the vicinity. Basically you are held hostage unless you're somewhat resourceful. Luckily, I'm the latter.
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Date of stay: November 2005
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tim107ojv wrote a review May 2006
5.0 of 5 bubbles
My wife and I stayed for 8 nights at this resort in early April 06. We had a superb Sea Facing Jacuzzi room/bungalow. The room was of an excellent standard, with a large clean bathroom, and an extremely comfy bed. My only niggle with the room/bungalow was that they are of semi-detached type, and noise travels through the wooden structure (having noisy neighbours would be a problem). There are frequent buses that will collect you from your room if you call reception, for a very short journey to the reception/restaurant/pool area - which would be ideal for the less mobile traveller. The furthest room from the main area however would only require steady a ten minute walk at the most. The most striking part of the resort for me, was the varied and abundant wildlife all of which is friendly and evident with almost every turn of the head. The staff at the hotel are extremely friendly and helpful. It's nice to recieve service with a genuine smile. The infinity pool is very well kept, and the pool snacks are very good value for money. We only used the beach a couple of times, rather than impress it was what we expected - uncrowded with good quality sand.

As a keen snorkler, the clarity of the sea was disappointing. We travelled up to the north of the Island and found it not much better - apparantly, this was due to heavy rain fall, which would last for about 1 hour a day (during our stay). For snorkling take a day trip to Palau Payer - I've previously snorkled in the Caribbean and the Maldives - this was better than both.

We had dinner at the hotel only twice during our stay, and favoured using a local taxi driver to take us to some of the islands high quality restaurants, of which 2 really stant out. The Lighthouse (which is a 30Ringit Taxi drive away), get there just before sunset and dine on the beach - it's a truly wonderful experience. The Bon Ton (again about 30ringits away) is also an excellent restaurant, which whilst designed for the tourist market, offers excellent food and wine in an extremely tranquil setting. The quality of the food and the prices at hotels off the resort were favourable to the hotel.

The hotel offers popular excusions such as the Mangrove Tour, trip to Palau Payer (highly recommended snorkling trip on a different island), etc etc. However, we used the same taxi driver for the duration of our stay, and he sorted the trips out for us at about half the price of the hotel, we also recieved excellent service and treatment as a result.

It's a good idea to have an idea about what you'd like to see or do before you arrive in Langkawi, as there really is so much to do on and around the Islands. A good source of info can be found at www.best-of-langkawi.com

I'll be happy to answer any emails regarding the hotel or Langkawi itself. Enjoy your holiday :-)
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Date of stay: April 2006
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
h0neym00ner wrote a review Jan 2007
1.0 of 5 bubbles
Please read before you consider the Sheraton Langkawi. This review is a bit long but you have to read the story - it's worth it. Although the surrounds are devine the service and hygene levels are abbsolutley appauling.

My Honeymoon Week.
Sheraton Beach Resort, Langkawi, Malaysia.

Arrival – Day One

The New Phobia
(The following experience is not the fault of the Sheraton, but it did occur there.)
After a day traveling from KL, we settle down at the Captain’s Grill for dinner. The Indian Gentleman sitting directly behind Jane is incessantly yelling into his phone, talking across to another table, but you get that everywhere. But when he picks up his cotton serviette and slowly and deliberately unravels it, to they place to his face and proceed to blow his nose directly into it for 20 odd seconds. I have just gained a new phobia. Yes, he emptied his entire sinus into a serviette that will be used by some one else the next day. Unless they individually hand wash the serviettes with a brush, there will be a lovely parcel for the next person.

Day Two

The Windsurf
Go down to lounge by the pool at 11.40am. Pick up towels and decide to enquire about “Learn to Windsurf”. Staff member behind counter seems quite pleasant and states that due to currents and wind to come back at 2.00pm. It means I cancel a day trip it something I have always wanted to do, so I wait.
It gets to 1.45pm and they have taken out some boards and start teaching another guest. Jane, my wife tells me to go up, but it’s early (not 2.00pm yet) and I have booked it in the morning.
2.00pm arrives; I go to take my lesson and was told “it was booked out by the other gentleman 15 minutes ago. That I would have to wait an hour and I should pre-book in the future”.
I explain that I booked in the morning and they check the towel log, if they didn’t believe me. The response was bad luck, there is nothing we can do however you can hire the catamaran for extra cost. Given I had wasted the day, I did.

The Missing Towels
After finishing on the catamaran, I relax by the pool a little longer and Jane decides to take a shower. Apart from the length of time it takes the taps to adjust the temperature, the shower is uneventful. Until she steps out to realize house cleaning had been through and taken the towels. Yes, taken the towels and not replaced them.

The Mini Bar
I return to an irritated Jane and decide to have a beer, it is 5.00pm. Open the fridge and of course they wouldn’t have replenished the fridge. Another phone call to room service, at least the newspaper had finally made it.

The Hire Car
Given all the warnings by the Hotel, relating to hiring cars from “unlicensed persons”, I go to book a car from the in-house company. Of course, there are no cars to be had. Instead they organize for someone else to call me and state if anything happens they do not want to know about it. It arrived the next day, completely empty of fuel. They were kind enough to give me directions to the nearest petrol station and insisted that I go there first or else I would run out.

The Market
We had booked the local market discovery trip. Its 7.00pm and only when we arrive to depart are we told it’s been cancelled due to the rain. We insist that it would not be a bother and we can use umbrellas, if the guide is up to, so were we. It was the best time we had at Langkawi.

It was at this point, that jane made a complaint to the Assistant Manager.
She offered to subsidize ($200MR), the Unique Romantic Beach Dining Experience, to which we agreed. It could not be held on the Thursday, so it was booked for the Friday.

Day Three

The Mini Bar & Vanity Unit
Return to room after a day walking about and by the pool. Yep, the mini-bar still hasn’t been replenished and neither has the vanity unit. Another call to room service, lucky I had bought some cans of beer the night before, just in case. The Kit Kat that is stuck in the iced up section is still there, can’t get that out.

The GM
We go to the foyer and meet with the Assistant Manager and reconfirm the Unique Dinner for the next night. Introduced to the General Manager, who is wearing this HUGE band aid on his neck, it’s not a good look. But he may have had a serious affliction. Believing the worst is behind us, I APOLOGISE if I had caused any grief with my complaints and state that the Assistant Manager has tried her best (this will bite me later).

The Captain’s Grill Again and Another Phobia.
Well there really is no where else to eat. Jane suffers through the night with an empty glass, but does get the hair in the meal bonus. The dishes take 18 minutes to be cleared (I timed it) but what’s the point of complaining.
The table behind us, has a two year old child who’s allowed to bang and bash everything in his reach. What he can’t reach the ‘git’ of a father passes to him. That’s all OK.
Because the four year old daughter walks over to the waiters’ station and proceeds to lick and slobber over everything on there (salt and pepper shakers, cutlery, etc). Not a waiter in sight, I now must remember to check my serviette and wipe everything down.

The After Dinner Drink
We move over to the bar and have a drink, listen to the band and relax before going back to the room. The band, two lead female vocalists, were singing “la la la la la”, they don’t actually know the words, but atleast it’s funny. It got funnier when they were miming to the male pianist when he was singing. Thought I was in a three bit karaoke hall.

Day Four

The GT Towel
After having traveled around the island in the hire car, we order the shuttle bus to go to the pool. Wait for 15 minutes and then walk there, get to the pool, grab the towels and lie down. Caroline is still standing looking at me and looking at her towel. Yes, Jake has another phobia, because Jane’s towel has a skid ([---]) mark running right down the middle. Bring that one back.
I am reading yesterday’s paper because it arrived late afternoon and today’s hasn’t arrived yet (4.30pm and it never arrived).

The Pool
Thank god, we were leaving the next day, because all of a sudden a swarm of yelling and screaming kids descended into the pool, something that you don’t mention in your brochures.

The Unique Romantic Dining Experience
Well, atleast we have something to really look forward to. Yes, our stay has not been the best but tonight will be special.
Phone Call 1, its reception 5.45pm, the Unique Romantic Dining Experience (URDE) has been cancelled due to rain. No, there is a hut that we had organized in case of this, reception to look into it.
Phone Call 2, they have checked and due to the rain and dark, the hut can not be used. Given that the dining experience is done at night, I question what the dark has to do with it.
Phone Call 3, no the URDE has been cancelled and it’s not going ahead. I ask if absolutely anything can be done.
Phone Call 4, no the URDE has been completely and definitely cancelled for the whole night. We are offered dinner at the Spice Trader, extremely disappointed but have no other choice, so we accept. Atleast the Spice Trader has a cabaret show on.
Phone Call 5, reception calling again, Spice Trader is fully booked; you have no choice must go to the Captain’s Grill.

So we get to the Captain’s Grill again and commence our dinner. We order and Jane then goes to the toilet and finds it in a disgraceful state, the waitress on her mobile doesn’t seem to mind.



They had set up, what they had cancelled on us, directly in front of us, as if they were deliberately mocking us. If I wasn’t in a foreign country, I would have grabbed it all and thrown it into the water.

The Last Day – Day Five

Checking Out – THANK GOD
Go to reception and settle the account, not going to argue about anything just want to get out before I kill someone. Alls fine and we go to leave, then we hear our names being called. It was the girl from the night before wanting to know how our night went. I exploded and walked off; Jane the diplomat colorfully expressed her disappointment. She offered us 500 Starwood points for our trouble, I told her to place them where the sun don’t shine, that they “had [---] on us all week and with what happened last night they had [---]on our faces”.

We walked away.

The Sheraton Beach Resort Langkawi
You don’t just stay there.
You Suffer.
Read more
Date of stay: November 2006
1.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
3.0 of 5 bubblesCheck-in / front desk
1.0 of 5 bubblesService
3.0 of 5 bubblesBusiness service (e.g., internet access)
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SBeard9830 wrote a review Sept 2005
4.0 of 5 bubbles
We stayed at this hotel for our honeymoon and really had a wonderful time. The rooms are very spacious and kept very tidy. We did have a few run ins with the local animals though, There was a gecko under my pillow, the monkeys came almost every night at around 4, A lizard came into our room and ate our fruit bowl. We really didn't mind all this. We loved that the grounds are kept natural and beautiful so the animals stay in the area. We even had a chance to see a flying squirrel in the evenings.
We were a little put off by the prices mainly for the food and the rental of a car at the hotel. We were told for the first few days to sit by the pool and enjoy the hotels ammenities but quickly found out that is because everything is over priced. If you arn't worried about money than that is fine but we would head to Chenang beach for dinners for about half the price as well as we rented a car at the airport for less than half.
I hope this helps anyone who is going there. We had such an awesome time in Langkawi. There was so much to do and see. The mangrove tour is great, the waterfalls are gorgeous, the cable car although a little scary for me was so much fun. Make sure to check out Tanjung Rhu beach. It is really clean and long. This is also where at low tide you are able to walk across the sand bar to the little islands on the coast.
We had a really good time and hope that you do too!
Stephen and Amy
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Date of stay: August 2005
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Travellers09UK wrote a review Aug 2009
1.0 of 5 bubbles
My wife and I stayed for 4 nights at the Sheraton Langkawi in August. We should have listened to the negative reviews on Tripadvisor as they were extremely accurate. Unfortunately as it was last minute we couldn't find any availability in the good hotels.

We thought it has the Sheraton brand so it cant be bad. How WRONG we were!

The front desk service was atrocious. We came well after the check in time and still had to wait 45 minutes for a room. They didnt bother to give any drinks for their mistake but just made us sit there.

At the beginning we told them that we would be extending our stay by one night. Safe to say that when the time came they had already checked us out without telling us! They then went on to insist that we hadnt told them and when they investigated admitted that they had. We were rewarded by an unmade room at 11pm withthe excuse that they thought we were checking out so they didnt bother making up the room. Room amenities were not replaced regularly. We were already paying very high prices de to last minute bookings and peak season. They also rewarded us by charging us 15% more for the extra night than we had paid for the others. They didnt bother to tell us that they would do this at the beginning!!!

The rooms were not good, you could hear the next door neighbour all night if they were up as there was a big gap in the doors at the bottom between adjoining rooms .

The so called Captains Grill that many people have talked about was a disgrace. It is heavily overpriced (2 people steak and pasta dinner approximately 75 pounds ($125) [NO ALCOHOL only mineral water]!
The food was mediocre at best and the service atrocious. We had to ask for bread!

Go to any other hotel as many people have said on Trip advisor this hotel definitely doesnt deserve the Sheraton brand name and it certainly is not 5 star. At best I would give it a low 3 star rating.

We made a BIG mistake don't make the same one read the negative reviews they're all absolutely right!!
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Date of stay: August 2009
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from sheratonlangkawi, PR Manager at Century Langkawi Beach Resort
Responded 15 Sept 2009
Dear Travellers09UK Thank you for your feedback and taking the time to post your comments. We reviewed your comments regarding to your stay with us at the Sheraton Langkawi Beach Resort. We do take all comments seriously and appreciate all the feedback we can get. On behalf of the Management, please accept our regret for the disappointment and sincere apologies for the unpleasant experience that you and your wife had encountered during your recent stay with us. The Management had addressed your concerns particularly on services provided by our Front Desk associates with the Front Office Team. Please rests assure that our Front Office Manager will look into providing proper training for her team improvement. Should there be an opportunity for you to return to Langkawi, please do not hesitate to contact us again in order for us to provide you with a more comforting experience. Once again, we truly regret and thank you very much for providing us with your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Landolt wrote a review Feb 2006
Sabro, Denmark
3.0 of 5 bubbles
YES: Very good service, nice restaurants, good food, great roomservice, lots of wildlife ( though you will see more in the rainseason), choose a beachfront chalet if you choose this hotel. The upgraded rooms are very nice and the sea view from the beachfront chalet is great. This is also a very quiet area of the hotel
Car rental and tours arranged by the hotel is good value. Quiet place even when busy.No matter where or when the staff is excellent
NO: You cannot access the beach from a beachfront chalet(that was a real downer considering the roomprice) the beach area is very small, the quality of the seawater was not what I expected. Except from the room and lobby, the hotel is showing it`s years.
Poolarea is quite small and would not bring my children to this hotel and it seemed like a lot of people didn`t. Drinks and food is fairly priced, but wine on Langkawi is expensive unless if you buy it dutyfree
TIPS: You need a car or taxi to go anywhere outside the hotel, taxi to Kuah or Pantai Chenang is 20 RM.
If you choose to rent a car for the hole stay, do it at the airport,- driving is easy. Duty free is really dutyfree here. Not much to do in Kuah, nice to shop in the Oriental Village (also has a duty free shop).
Cable Car is nice (get the hotel to check if it`s running before you go, they shut down if too much wind). Restaurants: Try Orchid Ria Seafood and Lighthouse at Pantai Chenang. Try island hopping and the mangrove tour, Lake of the pregnant maid is a tourist trap but the monkeys in the area is great fun. If you want crystal clear water and great beaches head up north and look at Tanjung Rhu resort. If you have kids want to stay in an area with shops and restaurants I would choose a hotel at Pantai Chenang. If you are honeymooners....go up to Thanjung Rhu. Budgettour with kids...Mutiara Burau Bay.
And what really made me sad....there was a lot of waste in the water. I took a walk around when visiting islands on the hopping tour and just up the beaches there where loads of plastic in all forms laying around. Overall we had a good time but I have to say that it`s back to Thailand next year. We all expect something different,- have any q`s, send me an e-mail.
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Date of stay: February 2006
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vacationer25997 wrote a review July 2005
2.0 of 5 bubbles
Was here with my girlfriend during Golden Week. Made a very good value break from Japan considering the usual cost of trips during this time.
Stayed in a sea-view room with jacuzzi bath. The room itself had been refurbished recently but the staff were loath to replace toiletries and towels. After our first night, we were left with only 1 bath towel! I presume as we were a couple they expected us to share. The water is solar heated and shared between 4 rooms so be prepared for it to run out if the resort is busy. We had a family of 4 next door...a cold jacuzzi is no fun at all.
Beaches are very small and stay away from the rocks (they`ll cut you like a razor) but were deserted when we were there.
Food in the restaurants was average and the staff constantly badger you. We were asked by 4 different people in 5 minutes if we were enjoying our meal! Might be over picky but was a bit taken aback to be called "Mate!" by one staffmember.
The mangrove tour is worth doing but the night market is most definately not. One small street selling tat and dubious looking "fresh" seafood.
Lastly, do NOT eat at the Langkawi Airport cafeteria. I did and took a month to recover from it.
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Date of stay: May 2005
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mummymariposa wrote a review Jan 2006
Sydney, Australia
5.0 of 5 bubbles
my husband, myself & our 16mth old son stayed in a sea front chalet. it was just beautiful. our son quickly made himself at home in the spacious villa type chalet. what a gorgeous view too! the andaman sea was a really lovely sight to sea every morning. our chalet had the rustic look with the dark timber. it was really nice staying at place that didnt feel sterile & fragile. meaning our son couldnt break anything or mess anywhere! the bathrooms were huge & fantastic. seperate bath area to shower(v.big) & toilet. however we did ask for a queen bed & were given 2 doubles. so we joined our beds & asked housekeeping to keep it that way for the 7 nights we were there & they did! our son had a little cot, that wasnt safe by australian standards. however we were confident that he wouldnt be able to climb out. his cot was made up with a single sheet! housekeeping kept our chalet in fantastic condition. anyways...the room had a great aircon system & fan. lovely deck out the back facing the andaman sea. however come sunset & the mozzies come out! we had no insects in our chalet though, maybe a few mozzies. breakfast was included & was awesome! even our son tried all the different cuisines on offer which made life easier for us. there was so much choice. eggs were made however you wanted as well. the fruit was decadent & sweet too. the service at breakfast was just amazing. the friendly staff were ever attentive & nothing was too difficult for them. we would always walk back to our chalet via the boardwalk (you can also catch a safari bus) & the monkeys which was very exciting for our son..& us! so many native animals were seen as this resort was built into a jungle. fantastic as we are nature lovers, but we also enjoy abit of luxury. we had dinner at the spice trader one night & it was perfect. the food, service, atmosphere, just perfect. it was here that really made our trip. as we were eating they were playing a great CD. when i got back home i emailed them to ask what the cd was. they ended up burning it for me & posting it to me(totally free of charge). wow i was thrilled! what service is that!! i really dont think many places would do that for their clients, especially after they have left! the pool is on the medium size, but was fine for our use, our son loved swimming everyday. though the timber decking was slippery. the beaches(coves) did not look safe for swimming though. we played on beaches at tang jung rhu & pentai chenang. we ate our lunches around kuah town & pentai chenang. great place called orchid ria seafood in pentai chenang. make sure you go there! & a great german hotel had great food too, its tucked away along the beach in pentai chenang. best beaches were tang jung rhu & pentai chenang. make sure u see both as theyre so worth it. the cable car ride was exciting, you must do that! my parents joined us at the sheraton, they had a sea facing chalet as a sea front was not available when we booked their accomm. they thoroughly enjoyed their time there & found the service excellent too. this was a perfect holiday for us. the service was impeccable & the resort just beautiful. we will definately go back to the sheraton langkawi. we have very fond memories of this place as you can see! hope this review helps you with your accomm choice.
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Date of stay: September 2005
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Matt K wrote a tip July 2018
Tairua, New Zealand2 contributions6 helpful votes
1.0 of 5 bubbles
"Don’t book here"
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Wayne1962 wrote a tip Mar 2018
Oldham, United Kingdom84 contributions72 helpful votes
1.0 of 5 bubbles
"Get a sea or partial sea view room. Don’t get block 11.("
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Steve P wrote a tip Jan 2018
18 contributions5 helpful votes
2.0 of 5 bubbles
"Seriously go elsewhere"
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NadiyaN wrote a tip Dec 2017
Abu Dhabi, United Arab Emirates46 contributions18 helpful votes
5.0 of 5 bubbles
"We stayed in new renovated part and room was super clean, fresh with new furniture, but some parts look older."
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Michael Anbumani wrote a tip Oct 2017
Seremban, Malaysia6,902 contributions298 helpful votes
4.0 of 5 bubbles
"Rooms facing the beach & green hills"
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CENTURY LANGKAWI BEACH RESORT - Reviews (Malaysia) - Photos of Resort - Tripadvisor

Frequently Asked Questions about Century Langkawi Beach Resort
Which popular attractions are close to Century Langkawi Beach Resort?
Nearby attractions include Crocodile Adventureland Langkawi (5.1 km), Art In Paradise (3.0 km), and Langkawi Sky Bridge (4.8 km).
What are some restaurants close to Century Langkawi Beach Resort?
Conveniently located restaurants include The Beach Grill, Terrace at The Danna, and Langkawi Kitchen.
Are there any historical sites close to Century Langkawi Beach Resort?
Many travellers enjoy visiting Selva's Untold Stories (6.9 km) and Beras Terbakar (field Of Burnt Rice) (4.1 km).
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