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The Westin Langkawi Resort & Spa

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2,673 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Langkawi Resort & Spa
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Showing 2,385: English reviews
Sydney, Australia
Reviewed 8 May 2013 via mobile

We stayed at one bedroom villa in April for 3 nights. Liked the room, enjoyed the private pool.... Have a great time at the resort. But not their service, the staff there need to have more training. Even our villa manager, he was very polite to us but does not have passionate or enthusiastic personality with his customers. He told...

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Helpful?
Thank CoreenZ
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear CoreenZ, Thank you very much for sharing your experience. I am delighted to know that you have enjoyed your stay with us in one of our spectacular villas. I will say that staying in one of our villa is an experience not to be missed especially to have some cocktails by the private pool while enjoying the views. I...

Kuala Lumpur, Malaysia
Reviewed 8 May 2013

I would truly recommend this hotel to anyone who wants good quality place to stay for any sort of occasion - provided you can afford it! The check-in process was effortless and was personally attended by this very informative customer service representative. We asked to be checked in to for the newly renovated rooms recommended after reading other reviews posted...

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Helpful?
Thank taggnas
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear taggnas, Thank you very much for sharing these priceless feedback. I am delighted to know that you have enjoyed your stay with us and you are comfortable in our newly renovated room. The finished look of refurbishment reflect a modern, contemporary resort product, showcasing the brand’s philosophy of Westin, For a Better You – and positioned as the benchmark...

Hong Kong, China
Reviewed 7 May 2013

I travel frequently and am thrilled I got to experience the Westin Langkawi. Superb site, well maintained, friendly staff, great food, wonderful facilities. A great romantic retreat for honeymooners or even a place to bring the kids (they'll love the rock pool). Cannot recommend it highly enough - brilliant!

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Helpful?
1Thank WallyBalloo
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear WallyBalloo, Thank you very much for you kind review. I appreciate a lot your feedback recognizing our accommodation, services and facilities. I am happy that you enjoyed your stay at our resort and a special thank you for your recommendations towards The Westin Langkawi Resort & Spa. We look forward to welcoming you again for another renewing stay with...

Colombo, Sri Lanka
Reviewed 30 April 2013

The hotel, Westin' in Langkawi is one of the most luxurious and beautiful hotels i have been to. The food, especially the breakfast buffet has a fantastic wide variety of choices. The dinner has interesting themes which are very tasty. The rooms have nice view of the beach.The rooms are fancy and set at a high standard. We had a...

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Helpful?
1Thank Sarah N
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear Sarah N, Thank you very much for your positive feedback. It is very kind of you to highlight our cuisine and I am so pleased to know that your dining expectations were met and I am sure the chefs are pleased to know that as well! I appreciate a lot your feedback recognizing our rooms and Westin Kids Club®....

Singapore
Reviewed 30 April 2013

Everything about my stay here was fantastic, I would recommend it. I attended a family wedding, and it was truly amazing. Would love to go back. The staff are Friendly and helpful, the breakfast had excellent choices, the beach was gorgeous and the 3 pools with lots of sun lounges, gave us lots of choices to simply relax.

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Helpful?
2Thank smac77
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear smac77, Thank you very much for your nice feedback. I appreciate for your kind words with our relaxing atmosphere, private beach, unique pools, friendly associate and SuperFoodsRx buffet breakfast. I am happy that you enjoyed your stay at our resort and a special thank you for your recommendations towards The Westin Langkawi Resort & Spa. My team and I...

Kuala Lumpur, Malaysia
Reviewed 30 April 2013

Been to Langkawi couple of times, but decided to stay here for the first time after reading much of the mixed reviews on the TA forum. One of the reasons for choosing this hotel is the amazing view overlooking to sea at the Infinity pool {1 adult infinity pool - 4ft, 2 children pools (1 ft & 2 ft), and...

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Helpful?
3Thank christong8
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear kristopherKL, Thank you very much for your precious feedback. It is wonderful to know that you enjoyed our peaceful location. Our resort situated on private beachfront yet it is only one kilometer from the main harbor of Langkawi, three kilometers from Kuah duty-free shopping centers. I am always proud to agree on the beauty of the resort, our resort...

Reviewed 29 April 2013 via mobile

Stayed in another 5 star hotel in langkawi prior to staying at the westin. Service was extremely poor across the entire hotel from waiting too long for meals, to waiting over an hour to have our luggage delivered. the hotel had beautiful views however after booking a sea view room and then receiving a room looking out at a tree...

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Helpful?
1Thank jamesmck89
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear jamesmck89, Thank you very much for sharing your experience. I was very disappointed to read that you did not have an enjoyable experience on your stay due to some lapses at services. My apologies for any inconvenience you have experienced. Please rest assured that all your feedback and reviews have been acknowledged and taken note of, and have been...

Melbourne
Reviewed 29 April 2013

Even though this hotel is not near restaurants or shops there is no need leave the hotel. Breakfast is great with plenty of choices, 2 restaurants and lobby bar are good for dinners and the pool bar is good for lunch if you are still hungry after the big breakfast also a short walk to the yacht club for dinner...

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Helpful?
1Thank LloydMelbourne
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear LloydMelbourne, Thank you very much for sharing your experience. I appreciate a lot your feedback recognizing our SuperFoodsRx buffet breakfast, Breeze lounge and Splash poolside bar. Also, many thanks for highlighting out associates and their services. I am happy that you enjoyed your stay at our resort and a special thank you for your recommendations towards The Westin Langkawi...

Bannockburn
Reviewed 28 April 2013

The Westin Langkawi Resort is one of the best resortsIve stayed at. I have stayed at many Starwood property's and I really enjoyed this accommodation experience. We were lucky to get a room upgrade, which included a pool/beach view. The room itself was beautiful. Unlike previous reviewers, our room was very clean, spacious and modern. The view was sensational. Waking...

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Helpful?
1Thank Tara G
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear Tara G, Thank you very much for your warm words. I have to agree with you that the scenic views from the rooms are just breathtaking. Waking up to the magnificent sounds of the waves and the breath taking scenic view is to die for. I am pleased that you have enjoyed your stay here with us and that...

Orpington, United Kingdom
Reviewed 26 April 2013

Apart from having to change rooms, our so called upgrade was a disappointment & we moved back to a standard renovated room on the first day , we had a fantastic 7 day holiday. Great location, amazing pools (especially the smaller infinity pool by the Spa which was hardly ever used), easy short walk into the port area and very...

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Helpful?
Thank Kieranpw8
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Kieranpw8, Thank you very much for your valuable feedback. I’m pleased to know that you had a pleasant stay with us. It is wonderful to know that you enjoyed our peaceful location. I appreciate the highlight on our unique pools, I can say that the spa pool which sits next to the spa sanctuary allows you to enjoy some precious...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated on private beachfront property with shopping malls in the vicinity and the jetty just a stone’s throw away, The Westin Langkawi Resort & Spa perfectly balances the joys of nature and the spoils of opulence. With views of the sparkling Andaman Sea, the pristine jewels of nature can be enjoyed from the comforts of our elegantly designed 202 luxurious guestrooms and suites. Private Pool Villas boast state-of-the-art amenities, as well as the ultimate luxury of an infinity pool. Restore body and soul in the perfect retreat for sheer indulgence at the award winning Heavenly Spa by Westin™, the only Heavenly Spa in Malaysia. ... more   less 

Additional Information about The Westin Langkawi Resort & Spa

Address: Jalan Pantai Dato Syed Omar, Langkawi 07000, Malaysia
Region: Malaysia > Kedah > Langkawi District > Langkawi
Price Range: $205 - $1,052 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Langkawi Resort & Spa 5*
Number of rooms: 222
Reservation Options:
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Also Known As:
The Westin Langkawi Hotel Langkawi
The Westin Langkawi Resort And Spa
Westin Langkawi Resort
Westin Langkawi Hotel
Langkawi Westin
Hotel Style:
#1 Top resorts Hotel in Langkawi
#7 On the Beach Hotel in Langkawi
#7 Spa Hotel in Langkawi
#7 Luxury Hotel in Langkawi
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Langkawi Resort & Spa staff and other travellers.
52 questions
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Questions? Get answers from The Westin Langkawi Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Sea view”
 of 5 bubbles AhmedK911, 6 Dec 2016 | Read review
“Avoid this property and find something better! Definitely NOT 5 Star!”
 of 5 bubbles DaphneTraveler, 3 Dec 2016 | Read review
“Go for sea view luxury room”
 of 5 bubbles Petemarple56, 3 Dec 2016 | Read review
“Don't book a room with 2 beds in it for families as the shower has a semi transparent glass between the bedroom and shower”
 of 5 bubbles michaelvU4350IB, 1 Dec 2016 | Read review
“villa 5002”
 of 5 bubbles Xwg, 30 Nov 2016 | Read review
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