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Berjaya Waterfront Hotel, Johor Bahru

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Berjaya Waterfront Hotel, Johor Bahru
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193 Reviews from our TripAdvisor Community

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Showing 187: English reviews
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Bonaire
Reviewed 2 weeks ago

A bit overpriced. The room was sufficient, and the open architecture was interesting a couple times. We bought some things like clothes and an extra suitcase in the attached mall. I wouldn't take kids, as there is nothing around except girly/karaoke bars. The highlight was seeing river crocodiles in the early morning.

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Thank manalive53715
Singapore, Singapore
Reviewed 3 weeks ago via mobile

We were there from 28-30Jan. Given connecting rooms as requested so that was a plus. Aircon worked well. Just that my room's telephone was "dead". Called in the technician but apparently it was a wiring issue so we brushed it off as we could use the phone in the next room. We had problems with our room access cards on...

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Thank Safgirl
Klang, Malaysia
Reviewed 11 January 2017 via mobile

Whenever I'm in JB ,I will be staying at this hotel.From 1999 till now I've been staying at this hotel.Those days it was known as Eden Hotel.Despite all the negative reviews ,I still stay at this hotel.Yes it rundown now but not that bad as the reviews says.I have stayed here for business as well family vacations.This time to my...

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Thank jaikanth1974
Reviewed 4 January 2017 via mobile

Went there from a recommendation from a friend. Didn't get the smoking room I asked for and even indicated way before when I was booking it online that I wanted a smoking room nonetheless we got the non smoking room. The non smoking room had a really funky smell which made us feel uncomfortable. Had to use our own perfume...

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Thank eswarand2016
Reviewed 26 December 2016 via mobile

The hotel environment is good, with alot of eateries & pubs nearby and able to get SG mobile network. The only down side is, in the hotel room, there is no bedside power socket, so we have to take turn to charge our handphone and camera.

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Thank Cheow Wee C
Malaysia
Reviewed 22 December 2016 via mobile

I was looking forward to a place on the water and close to the shops. Having been a regular to the duty free shopping complex years ago, I was expecting an enjoyable time. Check in was quick since I was the first in line. The room looked well used with chipped furniture. The toiletries were sufficient for a 3 star....

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Thank Marigold26
Reviewed 16 December 2016

Recently we celebrated the birthday party of our Boss at Berjaya Waterfront Chinese Restaurant and we must admit that the arrangement was carefully handled and every details of the party was top notch. The staff's and management team have been very helpful to accommodate our special request in dining arrangements & as well as decoration done to surprise our Boss...

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Thank Edwin (
Management response:

Dear Edwin, Greetings from Berjaya Waterfront Hotel Johor Bahru! We would like to thank you for sharing your feedback with us in Tripadvisor. We are extremely grateful to you for taking the time to write to us with regards to your experience with hotel service. It is definitely with feedback from valued guest like yourself which will further help to...

Reviewed 11 December 2016 via mobile

When I arrived there was already one person complaining at the reception about his room access card not working. He told the reception that he complained many times but no one had attended to it. It did not bothered me at first because I thought it would be an isolated case. Regrettably, it happened to me too. It took them...

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Thank Khairul A
Management response:

Dear Mr Khairul A Greetings from Berjaya Waterfront Hotel Johor Bahru! We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. I am sorry to learn about the inconvenience happened during your stay, please allow me to...

Reviewed 8 December 2016

I was staying here with my son for 10 days for an international scrabble tournament. The hotel must have been grand in its day but it has not been maintained. Some of the issues with the hotel are: Booking/checking in: I had booked a non smoking twin room months beforehand. There was only smoking or double rooms available when I...

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2Thank Lynley J
Management response:

Dear Ms Lynley J Greetings from Berjaya Waterfront Hotel Johor Bahru! We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable for us to continue improving our standards. We have noted your concerns and we wish to express our profound apologies for the inconvenience...

Seremban, Malaysia
Reviewed 8 December 2016

1. No small towels in room. 2. Only 1 small bar soap provided. 3. Brown dirt marks on inside of sink. 4. Bathroom door "rotting" ..............needs a slab of aluminium. 5. Not enough drinking water provided free of charge. 6. Fridge NOT stocked with beers or cold drinks. 7.Room service takes a LONG time to answer the phone. 8. No...

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Thank Krishna118
Management response:

Dear Mr Krishna 118, Greetings from Berjaya Waterfront Hotel Johor Bahru! We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. We noted areas of improvement and shall rectify them. Just to share with you that we...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Ideally situated in the capital city of Johor in Southern Malaysia, a mere 5 minutes away from the main causeway link to Singapore, Berjaya Waterfront Hotel, Johor Bahru (formerly known as The Zon Regency Hotel by the sea) boasts 400 rooms and suites and features one of the largest MICE facilities in the region. Adjacent to Iskandar Malaysia, the southern development corridor - famed for its tourist attractions such as Legoland Malaysia and Puteri Harbour Family Theme Park, the hotel and its integrated duty-free-zone is home to an array of shopping, dining and entertainment options. ... more   less 

Additional Information about Berjaya Waterfront Hotel, Johor Bahru

Address: 88 Jalan Ibrahim Sultan | Stulang Laut, Johor Bahru, Johor Bahru 80300, Malaysia (Formerly ZON Regency Hotel by the sea)
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $47 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Berjaya Waterfront Hotel, Johor Bahru 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Regency Johor Bahru
Regency Hotel Johor Bahru
Hotel Style:
#8 Spa Hotel in Johor Bahru
#14 Luxury Hotel in Johor Bahru
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Questions & Answers

Here's what travellers have asked, with answers from Berjaya Waterfront Hotel, Johor Bahru staff and other travellers.
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Questions? Get answers from Berjaya Waterfront Hotel, Johor Bahru staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try for an ocean view”
 of 5 bubbles manalive53715, 4 Feb 2017 | Read review
“Best Views, Good Dining Experience, excellent bar outlets”
 of 5 bubbles , 15 Dec 2016 | Read review
“If you don't smoke you need to ask for a non smoking room.”
 of 5 bubbles LynleyJ, 7 Dec 2016 | Read review
“request for a room with a better view”
 of 5 bubbles JtagTripAd, 3 Oct 2016 | Read review
“Very big so views all round. Choose J.B view or other side view to Singapore.”
 of 5 bubbles keleri, 29 Jul 2016 | Read review
5 of 5