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Renaissance Johor Bahru Hotel

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Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel
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749 Reviews from our TripAdvisor Community

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Showing 713: English reviews
Reviewed 4 weeks ago via mobile

I stayed 2 nights in the executive room. Ok there are alot of things but i will just state the main ones. Here goes: 1) Breakfast - Breakfast in the cafe was terrible. The fried chicken was hard and has a very weird taste. Mee was ok but dry. And the best part is when i wanted to order a...

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Helpful?
Thank zulkiflyr
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear zulkiflyr, We regret that you did not experience a satisfying moment while you were having your breakfast with us. Your review is well read and had been relayed to our chefs and outlet manager for their action for improvement. Thank you for being honest and sharing your comments with us. On a side note, we are glad that you...

Toronto, Canada
Reviewed 4 weeks ago

This property truly stands out with the friendly staff and excellent service they provide. The breakfast and the suite has to be the highlights of our stay. We were celebrating our Wedding Anniversary and Snow from front desk, made it extra special by decorating our room with rose petals and a delicious cake. It was a total surprise for us...

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Helpful?
1Thank Zaibii
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Zaibii, Thank you for staying with us and celebrating your anniversary in our hotel. We are glad that you had a wonderful time and enjoyed the services and efforts by Snow, Guna and the team. They are certainly more than please and happy to assist you in making your stay a wonderful moment. As a hotel holding the 5...

Reviewed 5 weeks ago via mobile

Booked 1 night here and didn't regret at all. Drove to the hotel from custom, took about 15 mins drive. The carpark was spacious and there are security guards patrolling frequently, very safe and pleased with the standards. The check in was fast, reached about 3pm and there wasn't much of a crowd, took me less than 10 mins! Got...

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Helpful?
1Thank Zara W
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Zara W, Thank you for taking time to complete a review after your recent stay with us. We greatly appreciate your feedback on our service and facilities. We are certainly blessed with an enviable location, however most important for me is that you found the team helpful and welcoming. Thank you once again for your feedback, we look forward...

Singapore, Singapore
Reviewed 5 weeks ago

Stayed here over the weekends on a short weekend get-away to JB. When i arrived, I thought the place was a little too dark and poorly lit. Turned out, they were celebrating earth hour, so candles were used during this time. Check-in was seamless, with a welcome dream and the staff was helpful to escort us to the elevators. The...

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Helpful?
1Thank Malcolm_See
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Malcolm_See, Thank you for taking the time to review us on TripAdvisor. We are glad to know that you had an overall excellent stay with us at Renaissance Johor Bahru Hotel. Glad that you liked our breakfast spread at BLD Cafe! We look forward to your next staycation plan at Renaissance Johor Bahru Hotel so that we can continue...

Singapore
Reviewed 24 March 2017 via mobile

Stayed one weekday night. Exterior is rather dirty and rundown look, should perhaps give it a fresh paint. Stayed at room 821 and facing the sea. Room is bigger than expected but doesn't comes with bathtub which is a let down. Comfortable bed but pillows are abit flat. Provided all toiletries by Tokyo milk and I fell in love with...

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Helpful?
1Thank doraemonger
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear doraemonger, Thank you for your sharing your experience and honest feedbacks. It's great that you have stayed in our Bayview room that has a sea view and capturing Singapore across. All of our Deluxe, Bayview and Club rooms are equipped with standing showers while our Pool Terrace rooms and Junior Suites have bath tubs along with standing showers. We...

Singapore, Singapore
Reviewed 22 March 2017 via mobile

Thanks to the friendly staff that made our stay so pleasant. Thanks for allowing us late check out at 3pm as we were caught out with my meeting yesterday. We stayed in room 1101 and it was near lift lobby (good!). The view was directly looking down to the street of food stalls. The breakfast was great and lots of...

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Helpful?
1Thank joeyfun81
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear joeyfun81, We are happy that you had an overall positive stay with us and liked the room assigned for you. It's great that you enjoyed some the food and rest assured, our chefs will take note on your comments for improvement. As a 5 star hotel and withholding the Marriott name, we do our best to live up to...

Kuala Lumpur, Malaysia
Reviewed 20 March 2017

Hotel look old and jaded from outside, but inside is new about 3 years. Staff are among the best I have come across all over Malaysia Its not in Main JB shopping belt so there is nothing much or great around. But its in a nice and quiet neighborhood good local food and AEON Mall Buffet Breakfast spread is amazing.......

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Helpful?
Thank WKKL
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear WKKL, Thank you for your kind review. It's our pleasure to attend to you and our guests needs with a smile. As a 5 star hotel, we place importance in delivering excellent services and providing a comfortable stay for our guests. We are well aware about our hotel's exterior and in the midst of improvement. While we are located...

Singapore, Singapore
Reviewed 20 March 2017 via mobile

Stayed here for 2 days for a company retreat and generally enjoyed the stay. The breakfast and lunch spread has a good selection. Only downside is that there is only a hypermarket within walking distance, hence any shopping would need a cab. The staff are quite helpful if you have any requests.

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Helpful?
Thank Khuen555
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Khuen555, Thank you for your short but heart warming review. We're happy that you enjoyed your stay with us. Our chefs are definitely delighted that you have enjoyed the food as well. Our ambassadors are always ready to attend to our valued guests needs and always with a smile. There are some shops and eateries close by the hotel...

Reviewed 19 March 2017 via mobile

As a frequent traveller to Jb, i am really thankful that there is a hotel such as Renaissance! Although we hv stayed in many hotels in JB, this is the one hotel that my family n i absolutely love and keep coming back to! Do spend a bit more and book the pool terrace room. It is so convenient for...

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1Thank Ainasierra
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Ainasierra, Thank you for your lovely and encouraging review. We're glad that you like the pool terrace room and indeed it is ideal for families with children as it is on the same floor as the pool where the children can enjoy themselves while parents lounge outside the room. It's very kind of you to remember Fahmi and Shahrul...

Singapore
Reviewed 18 March 2017 via mobile

I LOVE this hotel and i will be back!!! And the breakfast was a feast, I ate like a KING!! It was wonderful, truely was!! For me the room was clean.. The staffs were just friendly.. The room is pretty modren to me.. I would recommend you to stay there.. I will come again for sure.. Seriously, the breakfast.. 4...

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Helpful?
1Thank 153zaidr
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear 153zaidr, We very happy that you loved our food and had a great feast with us. We always believe that good food brings joy to people thus our chefs are always passionate in their cooking. It's wonderful that you liked the room too and we will continue to keep up with the 5 star standard. Please do visit us...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
Wan Li Chinese Restaurant
Wan Li Chinese Restaurant
Cuisines: Chinese, Asian, Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
5-star elegance and personalized service await you at the luxury Renaissance Johor Bahru Hotel, a Marriott Luxury & Lifestyle Collection. Located half an hour from the Senai International Airport, and just 10 minutes from Singapore, our hotel offers a wide range of amenities to make your stay as comfortable as possible. Beautifully appointed rooms and suites feature beds with luxury linens and spacious, contemporary bathrooms; upgrade to a Club level room or suite, and take advantage of access to our hotel's exclusive Club lounge. If you're in Johor Bahru for work, you'll appreciate our well-equipped business center and 16 flexible meeting rooms; we also offer a modern, 24-hour fitness center and an outdoor pool. Dine on modern Cantonese cuisine at WAN-LI, our hotel restaurant, or venture outside of the hotel and explore Johor Bahru's 5-star dining and entertainment options. Additional nearby attractions include Johor Premium Outlets and LEGOLAND® Malaysia. Visit us today, for a memorable getaway. ... more   less 

Additional Information about Renaissance Johor Bahru Hotel

Address: 2 Jalan Permas 11 | Bandar Baru Permas Jaya, Johor Bahru 81750, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $102 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Johor Bahru Hotel 4.5*
Number of rooms: 345
Reservation Options:
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Hotel Style:
#1 Business Hotel in Johor Bahru
#4 Luxury Hotel in Johor Bahru
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Johor Bahru Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“City view, high floor”
Krisbelle, 22 Apr 2017 | Read review
“pick your choice, there's ample to choose from”
paulbavo, 19 Apr 2017 | Read review
“Get the club suite, it's slightly higher in price but offers great value”
Zaibii, 31 Mar 2017 | Read review
“Ask for seaview rooms.. and you can actually see Singapore”
WKKL, 20 Mar 2017 | Read review
“HIgh floor, but away from main road (as that will be facing petrol station)”
cheesingdarrent, 12 Mar 2017 | Read review
5 of 5