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Renaissance Johor Bahru Hotel

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Renaissance Johor Bahru Hotel
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662 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Johor Bahru Hotel
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Showing 629: English reviews
Singapore
Reviewed 2 weeks ago via mobile

Helpful and friendly staff very clean spacious exec. room.Confortable n enjoying stay as they provide special requests for birthday for my daughter. I like the lounge serving food n drinks really like their cookies n nice staff attending. A full spread of breakfast served. But to my disappointment when I wanted to book again in Oct the reservation staff was...

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Helpful?
2Thank Kadeeja K
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Kadeeja K, First and foremost, thank you for sharing your experience on our hotel and it is nice that you enjoyed your stay. However we do apologize on the encounter you had with our Reservation team and with your feedback, we will most definitely look into the matter with seriousness and work towards correction. As we enjoy delivering excellent...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

Please do something to the Bellboy, concierge and Front Desk. I am not saying you are giving me a poor service or if any of your staff was impolite or rude, but they were just lack of warm, l did not even feel that they were passionate towards their job not putting efforts in making customers feel welcome. Your room...

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Helpful?
3Thank Desmond S
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Desmond S, We regret the lack of warmness that you've felt from our ambassadors and we appreciate your feedbacks on this matter. We understand that as a 5 star hotel, it is essential for the ambassadors to welcome our guests with warmness and friendliness. I understand how you must have felt given the impression and be assured that we...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

I check in to this hotel because of attending a seminar in the same hotel. The hotel is located just behind the petrol kiosk and with shophouse and aeon mall nearby meaning it is quite convenient. checkin is fast and they already arrange the room already. This is very good customer service. Room is big and amenities is adequate. Breakfast...

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Helpful?
1Thank rayap72
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear rayap72, It is very nice of you to share your experience on the hotel and its nearby places. We are delighted that you find the overall hotel to be good and adequate from the rooms to our buffet restaurant. We do our best to uphold the Marriott standard and we place importance in taking care of our guests' needs...

Singapore
Reviewed 3 weeks ago

Upon arriving at the Johor Bahru Central Station and clearing Immigration we have the Uber apt. so we called Uber to take us to the Renaissance Hotel 2 Jalan Permas 11 Bandar Baru Jaya, Johor Bahru 81750 Malaysia. Clean car and excellent driver.The drive took approximately 25 minutes and to our surprise the fare was only 12 Malaysian Ringits (5...

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Helpful?
Thank Rickfai
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Rickfai, Thank you for your lovely review and for sharing information on the hotel. It seems that you really enjoyed the hotel facilities overall and it gives us great joy to always attend to our guests with smiles and warmness. Our rooms are well equipped to make one's stay as comfortable and cozy while the restaurants are aimed to...

Alexandria, Virginia
Reviewed 3 weeks ago via mobile

This was the first time my wife and I stayed at this hotel. In fact, we are not frequent JB visitors. However, we decided to go for a quick and nearby couple's getaway for the weekend. Must say this was a fantastic decision especially staying at the Renaissance JB. Service was fantastic and the vicinity had enough for us to...

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Helpful?
Thank BobQuek
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear BobQuek, Thank you for your review and 5 bubble rating. It is our pleasure to make all our guests to feel welcomed and taken care of. As we pride ourselves to be a 5 star hotel, we do our best in ensuring excellent and genuine services are given to our valued guests. It is great that you enjoyed your...

Singapore
Reviewed 3 weeks ago via mobile

Really glad that we have skipped our routine, choosing hotels near city area and instead explore Renaissance. Dedicated staffs, friendly & attentive. Impressive full spread buffet breakfast, fresh cold pressed juices, freshly baked pastries & bread. Great view at Club lounge.

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Helpful?
1Thank babihugz
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear babihugz, Thank you for sharing a nice review on our hotel. I hope you had a wonderful time in our hotel and Permas Jaya. Our team of ambassadors are always happy to serve and delight our guests in making their stay a memorable one. Our club lounge that is located at Level 16 has a great view that overlooks...

Singapore, Singapore
Reviewed 3 weeks ago

1. Location (2/5) It cost us RM19.70 to the hotel from JB Sentral with a taxi. It's not centrally located, but you won't die of hunger there. A lot of chinese eateries there, it becomes more vibrant during the night. On Sunday evening, there's a night market along the road (about 5 mins away from hotel) selling local snacks, fruits,...

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Helpful?
1Thank leogaljuliana
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear leogaljuliana, Thank you for your lovely review and it is our pleasure to have you stay with us. I am glad you had an overall positive experience and above all, had the chance to explore around Permas Jaya and Johor Bahru. In Renaissance, we firmly believe that travel is all about discovery and our team of Navigators are always...

Paris, France
Reviewed 4 weeks ago via mobile

Nice and simple restaurant for breakfast. Many variety to choose for breakfast! From healthy up to a local dish! Big selection for bread and fresh juice. Lovely people working around the restaurant. Unfortunately, need to pay your own parking if you are there just for breakfast. 😂

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Helpful?
Thank Changan M
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Changan M, Thank you for dropping by our hotel for breakfast. Café BLD is our pride restaurant and our chefs are ever passionate and creative to prepare great dishes while the service crew are friendly and welcome all guests with warmness. The restaurant has buffet for breakfast, lunch and dinner so do visit and dine in with us again...

Reviewed 4 weeks ago via mobile

Overall a great hotel. Great sky lounge. Clean and good location but unfortunately they lose it because of poor sound proof. Easily hear what the next door doing. I will return if they improve on this matter.

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Helpful?
Thank CK C
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear CK C, Thank you for your feedbacks and I regret the experience which you had encountered with the room. We are well noted on the matter and moving towards improvement in that area however I hope this will not deter you from visiting us again. Nonetheless, I am glad that you like our Executive lounge and find the place...

Singapore, Singapore
Reviewed 4 weeks ago via mobile

Been staying at this hotel on weekends for many times. The service has been great and welcoming. Rooms are very spacious and very comfortable bed. Good strong shower. Love the breakfast spread, lots of varieties to choose from. Special mentioned to Vincent and Sarjit at the reception who always gives me the recognition. Thanks guys!!

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Helpful?
Thank LEO_SG
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear LEO_SG, Thank you very much for your feedback regarding your stays with us. I am happy to know that our property is up to your needs and comfort. Your kind words of recognition will be relayed to Paul Vincent and Sarjit as I am sure they are delighted to have attended to you. We look forward to warmly welcoming...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
5-star elegance and personalized service await you at the luxury Renaissance Johor Bahru Hotel, a Marriott Luxury & Lifestyle Collection. Located half an hour from the Senai International Airport, and just 10 minutes from Singapore, our hotel offers a wide range of amenities to make your stay as comfortable as possible. Beautifully appointed rooms and suites feature beds with luxury linens and spacious, contemporary bathrooms; upgrade to a Club level room or suite, and take advantage of access to our hotel's exclusive Club lounge. If you're in Johor Bahru for work, you'll appreciate our well-equipped business center and 16 flexible meeting rooms; we also offer a modern, 24-hour fitness center and an outdoor pool. Dine on modern Cantonese cuisine at WAN-LI, our hotel restaurant, or venture outside of the hotel and explore Johor Bahru's 5-star dining and entertainment options. Additional nearby attractions include Johor Premium Outlets and LEGOLAND® Malaysia. Visit us today, for a memorable getaway. ... more   less 

Additional Information about Renaissance Johor Bahru Hotel

Address: 2 Jalan Permas 11 | Bandar Baru Permas Jaya, Johor Bahru 81750, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $101 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Johor Bahru Hotel 4.5*
Number of rooms: 345
Reservation Options:
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Hotel Style:
#1 Business Hotel in Johor Bahru
#4 Luxury Hotel in Johor Bahru
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Johor Bahru Hotel staff and other travellers.
24 questions
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Questions? Get answers from Renaissance Johor Bahru Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Specify your needs upon booking”
 of 5 bubbles Rickfai, 16 Nov 2016 | Read review
“Junior Suite or Sea View Room or Higher Level Room”
 of 5 bubbles narikah, 29 Oct 2016 | Read review
“Choose rooms at 3rd floor facing the pool. You can have direct access to the swimming pool”
 of 5 bubbles AliAzzam, 25 Oct 2016 | Read review
“pool side room will show you how sad this building maintenance is”
 of 5 bubbles Singapoorean, 8 Oct 2016 | Read review
“High level rooms facing the bay towards Singapore offer excellent view.”
 of 5 bubbles fareedo58, 13 Aug 2016 | Read review
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