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Renaissance Johor Bahru Hotel

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Renaissance Johor Bahru Hotel
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688 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Johor Bahru Hotel
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Showing 654: English reviews
Singapore, Singapore
Reviewed 3 weeks ago via mobile

I visited 2 years ago for a night and felt that it was an alright hotel. Stayed a night at Doubletree 6 months later and felt that DB Tree was way better. This time I chose Renaissance for a 3 night Staycation simply due to price, room size and traffic. Paid around 100 SGD per night with 2 free breakfast...

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Helpful?
1Thank Deividz
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Deividz, Thank you for taking your time to share your review. We always appreciate and cherish our returning guests and I'm glad you had an overall positive experience for room and breakfast. We place importance in delivering excellent services and product quality therefore, we take feedbacks seriously as we intent to improve ourselves. We believe in focusing on the...

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago via mobile

Breakfast at this hotel is the best I've had compared to other 5 star hotels i've been to. Room was in very good condition during check in. Service was great. Stayed for business trip at MMHE pasir gudang that is just 10-12 mins away. Highly recommended.

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Helpful?
Thank helnor
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear helnor, Thank you for your lovely review and it's great that you enjoyed our breakfast buffet. Our chefs are glad and will continue to work with passion while our service crew will always be ready and attentive to our guests' needs. As a 5 star hotel, we aim to maintain our standards and providing excellent quality in our products...

Reviewed 4 weeks ago via mobile

We visited this hotel with my family, the hotel looks new and all the staff were very nice. The breakfast was very nice and my wife enjoyed a lot 😋. Room is big and clean. Got a decent size pool with a small kids pool as well. There's a small shopping mall in a walkable distance from the hotel.

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Helpful?
Thank jeyasaran
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear jeyasaran, Thank you for visiting and sharing your review with us. I'm most happy that our ambassadors were able to take care of you and your family throughout your stay with us. We take pride in delivering excellent services and providing a comfortable stay along hearty breakfast for our dear guests. In Renaissance, we believe that travelling is all...

Riyadh
Reviewed 4 weeks ago

The hotel has a good view of Singapore Coast and a golf course. It is in the highway few minutes away from the Checkpoint. It is big and has looks of recent renovation. The renovation is ok sort and but nothing sort of Posh. There are many Chinese tourists, so obviously a good Chinese restaurant. I saw several Corporate meetings...

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Helpful?
Thank Indian_Beduoin
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Indian_Beduoin, Great of you to share your experience and thoughts about our hotel. I hope you had a wonderful time with us and especially a great adventure in Johor Bahru. We do our best to ensure our beloved guests have a memorable time by providing excellent services, a comfortable room and food with great ambience. As a 5 star...

Sin
Reviewed 4 weeks ago

Checked in for a night... The room was alright, location wise, there's nothing around the hotel.. Needs to travel out to Malls. Breakfast spread was good! There's a small pool for children which is good for my Son.

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Helpful?
Thank powerw
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear powerw, We appreciate you for taking the time to share some pointers about the hotel and Permas Jaya. It's wonderful that you find the room to be alright along with the breakfast and children's pool. We do our best to accommodate our guests' needs and provide excellent services to make their stay as memorable as it can be. Should...

Johor Bahru, Malaysia
Reviewed 4 weeks ago via mobile

Just come back from here. I can honestly say there is nothing about this hotel that would tempt to me to ever go back. Staff were rude and weren't even greeted or Even smiled at when we arrived after a 2 hour journey. Especially doorman & bellboy is poor service and useless , need more training. We were taken to...

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Helpful?
Thank Hafiz X
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Hafiz X, We are dishearten to learn about your feedback on our hotel and we do regret that we did not meet up to your expectations in terms of services and quality product. As a 5 star hotel, we place importance with passion in delivering services and ensuring our valued guests are well taken care throughout their stay. We...

Reviewed 4 weeks ago via mobile

This is my 3rd time stay at this hotel and i sincerely givee a five star rating for everything at Rennaissance Permasjaya. We love the fluffy sleeping experience here the most and miss the bed!! I stayed in the club level and enjoyed the food served at the club lounge. The breakfast spread at BLD cafe were marvellous.

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Helpful?
Thank ummai
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear ummai, Thank you for your 5 bubble rating and kind compliments on our hotel. It is our privilege to welcome you back and we are delighted that you had a positive experience from the room to the club lounge and breakfast. Just as you enjoyed your stay with us, we also enjoy having you here with us. I hope...

Reviewed 5 weeks ago via mobile

Food: impressive international superb spread, unlike other hotels in malaysia. 5/5. Fully satisfied with the food but not the staffs. They need to improve on their social skills and be more friendly n warm. Especially those who are wearing jacket on. Dun have to be smile like u r being forced to. *just my 2cents tots* Room: pleasant, comfy but...

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Helpful?
Thank Noorizan K
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Noorizan K, Thank you for taking your time to share your feedbacks on our hotel. I'm happy that you enjoyed the food and room however, we do regret the lack of warmness that you have felt from our ambassadors. Indeed as a 5 star hotel, excellent services are to be expected and rest assured, we are looking into the...

Singapore, Singapore
Reviewed 18 December 2016

nice week -end retreat for short break, good sea view from the lounge . lots of Chinese restuarants around it. amazing seafood at the straits, about 20 mins from Hotel, you can get the direction from the hotel staff

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Helpful?
2Thank rajantharan
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear rajantharan, Thank you for your generous rating and kind compliments on our hotel. I'm glad you had a pleasant and overall stay with us and most importantly, had a great time exploring Johor Bahru. We always look forward to create a wonderful experience for our beloved guests and we do our best to ensure our rooms and food are...

Folkestone, United Kingdom
Reviewed 16 December 2016

If you are in the Johor Bahru area and want a really good and wide selection food types the buffet at the Renaissance hotel is terrific. The choice is vast from fresh cooked meats -cooked for you, and fish to a complete range of Chinese, incising some Dim sum, and western style, curried foods etc. Its priced at western prices...

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Helpful?
1Thank hamishclifton
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear hamishclifton, Thank you for your review and 5 bubble rating on our hotel. It's to our utmost delight that you enjoyed our buffet. Café BLD is our pride restaurant and our team of chefs are passionate in serving wonderful along with a variety of dishes for our valued guests and diners to savor. The buffet restaurant caters for breakfast,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
Wan Li Chinese Restaurant
Wan Li Chinese Restaurant
Cuisines: Chinese, Asian, Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
5-star elegance and personalized service await you at the luxury Renaissance Johor Bahru Hotel, a Marriott Luxury & Lifestyle Collection. Located half an hour from the Senai International Airport, and just 10 minutes from Singapore, our hotel offers a wide range of amenities to make your stay as comfortable as possible. Beautifully appointed rooms and suites feature beds with luxury linens and spacious, contemporary bathrooms; upgrade to a Club level room or suite, and take advantage of access to our hotel's exclusive Club lounge. If you're in Johor Bahru for work, you'll appreciate our well-equipped business center and 16 flexible meeting rooms; we also offer a modern, 24-hour fitness center and an outdoor pool. Dine on modern Cantonese cuisine at WAN-LI, our hotel restaurant, or venture outside of the hotel and explore Johor Bahru's 5-star dining and entertainment options. Additional nearby attractions include Johor Premium Outlets and LEGOLAND® Malaysia. Visit us today, for a memorable getaway. ... more   less 

Additional Information about Renaissance Johor Bahru Hotel

Address: 2 Jalan Permas 11 | Bandar Baru Permas Jaya, Johor Bahru 81750, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $94 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Johor Bahru Hotel 4.5*
Number of rooms: 345
Reservation Options:
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Hotel Style:
#1 Business Hotel in Johor Bahru
#4 Luxury Hotel in Johor Bahru
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Johor Bahru Hotel staff and other travellers.
26 questions
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Questions? Get answers from Renaissance Johor Bahru Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor rooms with Highway view are better.”
 of 5 bubbles Indian_Beduoin, 20 Dec 2016 | Read review
“ask for room with sea view Parking is at the side of the hotel , you can take the lift to level one (lobby ) after parking your car.”
 of 5 bubbles rajantharan, 17 Dec 2016 | Read review
“Get rooms with BREAKFAST”
 of 5 bubbles AshKL, 7 Dec 2016 | Read review
“Specify your needs upon booking”
 of 5 bubbles Rickfai, 16 Nov 2016 | Read review
“Junior Suite or Sea View Room or Higher Level Room”
 of 5 bubbles narikah, 29 Oct 2016 | Read review
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