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Renaissance Johor Bahru Hotel

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Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel
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706 Reviews from our TripAdvisor Community

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Showing 670: English reviews
Malaysia
Reviewed yesterday NEW

Stayed here for a night. It was a wonderful stay. I was strongly impressed by the hospitality provided by the hotel. A day before the stay, i received an email from the hotel saying that i could check-in with their apps. I did so and specified my expected time of arrival (which was earlier than the standard check-in time). When...

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Helpful?
Thank TanCK
Malaysia
Reviewed 3 days ago NEW

I'm a loyalty member of Marriott. Whenever I travel, I choose Marriott. Unfortunately, during my business trip I always have to wait for the room to be ready. I've been travelled every month to this property and I'm so disappointed with this. Besides that, staff are really great and friendly especially Marshall Chai. Room is nice and clean. Always love...

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Helpful?
Thank Florence C
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Florence C, Thank you for sharing your review about our hotel. We regret the slight delay in preparing your room and rest assured, we will look into improving ourselves in this area. Apart from this, thank you for your kind comments on Marshall. He is definitely very pleased and appreciative of your compliment and so does our chefs from...

Bangkok, Thailand
Reviewed 4 days ago NEW

I must say that they have an excellent spread for the breakfast buffet. Room and beds are comfortable. Clean and modern. Helpful and friendly front desk staff who is willing to go the extra miles. Exceed the expectation.

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Helpful?
Thank FrancesKPP
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear FrancesKPP, Thank you for your kind comments on our breakfast buffet spread and rooms. As a 5 star hotel, we do our best to cater to the needs of our valued guests and most importantly, live up to the Marriott standard. We firmly believe in providing excellent and genuine services with passion to our guests. We hope you will...

Sydney, Australia
Reviewed 5 days ago NEW

Stayed there by chance as we were not sure which hotel to choose in JB. Location - 20 mins from JB city, close to a lot of local restaurants and nearby shopping centre Staff - other than the initial cock-up about our booking, they were accommodative and helpful. But then this is what you would expect from such a hotel...

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Helpful?
Thank Bryan_Robson7
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Bryan_Robson7, It was nice of you to take some time to write a review about our hotel. We are glad that you find the rooms to be cleaned and comfortable. We are always delighted to assist our valued guests with sincerity and utmost care. As a 5 star hotel, we do our best to maintain and keep up with...

Singapore, Singapore
Reviewed 6 days ago NEW

First of all, I would like to said a BIG THANK YOU to all the staff who have attended to us. The hotel staff provide us with excellent customer service, service staff was exceptional. Upon arrival we were offer welcome drink, which was a huge plus point considering the hot weather out there and was stuck in the traffic jam...

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Helpful?
Thank connytan
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear connytan, Thank you for your review and generous rating on our hotel. Nothing pleases us more than a satisfied guest who had an overall positive stay with us. As much as you enjoyed staying with us, we too enjoy attending to your needs in making your stay memorable. We take pride in our passion for our valued guests thus...

Reviewed 1 week ago via mobile

Starting from the lobby. Huge. Lots of amenities. Everyone so kind and talkative. The bed room is everything a 5 star must be. Clean, comfortable, quiet, amazing bed. Internet fast There is a shopping mall very close

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Helpful?
1Thank Gilberto C
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Gilberto C, Thank you for your kind comments and generous bubble rating. We are delighted that you had a comfortable and amazing stay with us. It always amaze us when out guests are satisfied with our services and products which inspires us to strive further. We place importance in delivering services and focusing on the details in ensuring our...

Reviewed 1 week ago

I am writing as a very satisfied guest at the JB Renaissance Hotel . After staying for over 2 years ,we would rate this as the best hotel in JB. The rooms are well designed, elegant and comfortable . The staff are professional, courteous and very helpful . The club lounge located on the 16th floor is the “jewel in...

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Helpful?
2Thank Charles_Joan_Chan
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Charles_Joan_Chan, Thank you for your very positive review. It is a great delight to learn that the ambassadors and Executive Lounge were up to your satisfaction. I'm glad that you had a good trip and experience with us throughout your stay. Very heart warming indeed to know that Mark and his team has assisted you so well and up...

Singapore
Reviewed 1 week ago via mobile

We received welcome drinks from front counts upon check in . 16th floor club lounge 's service from manager Mark and 2 other staff Guna and Zul Azir were good , with Mark always welcoming us with smiles and Guna went the extra mile by asking another colleague Zul Azir to prepare extra few more sandwiches for us , as...

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Helpful?
3Thank 823lee
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear 823lee, Thank you for sharing your review about the hotel and most of all, your keen recognition for our Executive Lounge ambassadors. Mark, Zul and Guna are definitely most delighted to attend to you and very glad of your kind comments. As a 5 star hotel, we placed high importance in services and we ensure we take care of...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

The bad Location is slightly away from the city center and attractions. However, if you drive, shouldn't be a problem. If you don't, there are free transport to some attractions at specific timings. The good Rooms are big and very clean. Staff were very polite and efficient. Hotel has a convenience store (which is great for last min purchase). BLD...

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Helpful?
2Thank YusufAisha182
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear YusufAisha182, Thank you for your review and generous rating. It is a pleasure to have you stay with us and we are delighted that you enjoyed our Café BLD which is our pride restaurant. Our chefs are passionate and always seeking creativity to 'wow' our guests' taste buds. Genuine service is very important to us in order to live...

Reviewed 2 weeks ago via mobile

Good ambient and great food selection. Nice view from the club lounge. Very convenient bcs next to aeon mall should you need to buy stuff. Mcdonalds and dominos pizza are close by. And varities of local stalls and chinese restaurants nearby. Easy access to Singapore via highway.

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Helpful?
Thank lvndrtwc
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear lvndrtwc, Thank you for staying with us and sharing your review about the hotel. We are always delighted to learn about our guests experience with the hotel along with their travels in Johor Bahru. I'm glad that you could enjoy the stunning view at the club lounge. Our Bayview rooms also offer the same view which overlooks the straits...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
Wan Li Chinese Restaurant
Wan Li Chinese Restaurant
Cuisines: Chinese, Asian, Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
5-star elegance and personalized service await you at the luxury Renaissance Johor Bahru Hotel, a Marriott Luxury & Lifestyle Collection. Located half an hour from the Senai International Airport, and just 10 minutes from Singapore, our hotel offers a wide range of amenities to make your stay as comfortable as possible. Beautifully appointed rooms and suites feature beds with luxury linens and spacious, contemporary bathrooms; upgrade to a Club level room or suite, and take advantage of access to our hotel's exclusive Club lounge. If you're in Johor Bahru for work, you'll appreciate our well-equipped business center and 16 flexible meeting rooms; we also offer a modern, 24-hour fitness center and an outdoor pool. Dine on modern Cantonese cuisine at WAN-LI, our hotel restaurant, or venture outside of the hotel and explore Johor Bahru's 5-star dining and entertainment options. Additional nearby attractions include Johor Premium Outlets and LEGOLAND® Malaysia. Visit us today, for a memorable getaway. ... more   less 

Additional Information about Renaissance Johor Bahru Hotel

Address: 2 Jalan Permas 11 | Bandar Baru Permas Jaya, Johor Bahru 81750, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $100 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Johor Bahru Hotel 4.5*
Number of rooms: 345
Reservation Options:
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Hotel Style:
#1 Business Hotel in Johor Bahru
#4 Luxury Hotel in Johor Bahru
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Johor Bahru Hotel staff and other travellers.
27 questions
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Questions? Get answers from Renaissance Johor Bahru Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite room will be great if you prefer a larger room with separate living hall area and who also prefer huge bathroom”
  • Living Hall
  • Room
  • Bathtub
  • Room
 of 5 bubbles connytan, 14 Feb 2017 | Read review
“for new year eve, get a higher floor room, look out from your windows, firework is waiting for you”
 of 5 bubbles gohh976, 28 Jan 2017 | Read review
“Book a room with Club Lounge access. Also, you should definitely visit the Sunday Night Market next to the hotel.”
 of 5 bubbles , 26 Jan 2017 | Read review
“High floor rooms with Highway view are better.”
 of 5 bubbles Indian_Beduoin, 20 Dec 2016 | Read review
“ask for room with sea view Parking is at the side of the hotel , you can take the lift to level one (lobby ) after parking your car.”
 of 5 bubbles rajantharan, 17 Dec 2016 | Read review
5 of 5