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Hotel Granada Johor Bahru

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Room & Suite (331)
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Overview
  • Excellent19%
  • Very good47%
  • Average25%
  • Poor6%
  • Terrible3%
Travellers talk about
“aeon mall”(63 reviews)
“bukit indah”(61 reviews)
“massage parlour”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
Offers from Hotel Granada Johor Bahru
Special Offer: Super Saver Deal
Offers from Hotel Granada Johor Bahru
Special Offer: Super Saver Deal
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Reviews (417)
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106
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15
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All reviewsaeon mallbukit indahmassage parlournasi lemakroom rate isconvenient locationbasement parkingwalking distancehotel breakfastcomplimentary parkingbusiness tripqueen size bedshort stayporridgeegg stationbreakfast spreadwifi connection
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21 - 25 of 410 reviews
A TripAdvisor Member
11
Reviewed 13 February 2018

Checkout staff unhappy being interrupted in chitchat with colleagues. Insisted I pay RM55 instead of refunding this amt fm my RM100 deposit (less RM45 for dinner charged to room). Didn’t even apologise nor change bad attitude after realising her mistake. Not even a “Goodbye, see...More

Review collected in partnership with this hotel
1  Thank A TripAdvisor Member
Response from CLHR_Marcom, Brand Specialist at Hotel Granada Johor BahruResponded 14 February 2018

Dear Sir/Madam, Thank you for your kind feedback. We would like to share with you that we've highlighted your feedback with our team during our morning meeting. I would like to share with you that this is unacceptable and on the behalf of the team,...More

Reviewed 11 February 2018

This is the 3rd or 4th time staying at this hotel. Room is still the same as nicely maintained. Toiletries superbly provided. Had a long wait for checking in this time round and this is not supposed to be so as I checked in around...More

1  Thank BenGoh1963
Response from CLHR_Marcom, Brand Specialist at Hotel Granada Johor BahruResponded 12 February 2018

Dear BenGoh1963. Thank you for your kind feedback. We would like to share with you that we've highlighted your feedback with our team during our morning meeting. On behalf on the team, we appreciate your kind feedback and definitely will look into it immediately. We...More

Reviewed 31 January 2018

We stayed her for 2 nights in January (2 adults, 1 child) and the only room we could book was the Executive Deluxe Queen because it's supposedly the only one that can accommodate an extra bed (as well as Junior Suite). So when we got...More

Thank mms77
Response from CLHR_Marcom, other at Hotel Granada Johor BahruResponded 5 February 2018

Dear mms77, Thank you for your sincere feedback. We are sorry to hear that we did not meet your expectations during your recent visit. We have since shared this feedback with our teams to see how we may improve better in all mentioned areas, and...More

Reviewed 29 January 2018

Decided to go for this hotel as the location is good and reviews were good. However, there are SO many cons that triumps the pros. The photos don't look the real thing at all! It's much smaller! Cons. - Staff service is non-existent and horrendous....More

1  Thank xjt
Response from CLHR_Marcom, other at Hotel Granada Johor BahruResponded 5 February 2018

Dear xjt, We are sorry to hear that we did not meet your expectations during your recent visit. We have since shared this feedback with our teams to see how we may improve better in all mentioned areas, and we do hope your next visit...More

Reviewed 14 January 2018

The family spend a weekend in Johor. We have seen this hotel and always wanted to try it & finally did + 1.Next to the 2 most happening places in bukit Indah - AEON mall and McDonals! 2. Service was attentive 3. Covered underground parking...More

Thank Aunkok
Response from CLHR_Marcom, Brand Specialist at Hotel Granada Johor BahruResponded 15 January 2018

Dear Aunkok, Thank you for sharing with us your recent experience at Hotel Granada Johor Bahru. We are glad you have enjoyed your stay with us. We do look forward to see you again at Hotel Granada Johor Bahru. Mohd Yahya Hamsain Brand Specialist Hotel...More

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Most Booked Properties in Johor Bahru, Malaysia
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
USD 42 - USD 61 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Johor Bahru
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 42 - USD 61 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Johor Bahru
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (261)
Room & Suite (331)
Dining (56)
Pool & Beach (16)
Amenities (63)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
clarakit
8 March 2018|
AnswerShow all 2 answers
Response from CLHR_Marcom | Property representative |
Hi, our swimming pool depth is 1.2 meters.
0
Votes
mahesh9910
24 January 2018|
AnswerShow all 6 answers
Response from CLHR_Marcom | Property representative |
Dear mahesh9910, Sorry for late reply. Yes, you can drop off you baggage with our Front Office first and our team will arrange it for you. Our standard check-out time is 12pm. Thank you for choosing Hotel Granada Johor... More
0
Votes
459tingh
27 December 2017|
AnswerShow all 3 answers
Response from CLHR_Marcom | Property representative |
Hi there. There's not a problem. You may request an additional bed during your check-in or during reservation. Good day and Happy New Year 2018!
0
Votes
Room Tips
"Bath towels looked dirty and wash basin drainage poor."
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"Get a non-smoking room and a spend a little more for the suite if you need more space."
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"The room is clean with the complete bathroom amenities provided. You can adjust the temperature of the..."
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"High floor. Away from the lift."
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