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The Puteri Pacific Johor Bahru

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640 Reviews from our TripAdvisor Community

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Showing 607: English reviews
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Cupertino, CA
Reviewed 1 week ago

Stayed there over the Good Friday weekend. The hotel service staff was excellent - most staff was responsive to our customers' needs. However, the hotel is dated - the water in the tub was yellow . And sometimes the wifi is slow. The hotel rooms are generous in size which my family was very happy with. In fact, I asked...

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Thank SYLow
Reviewed 2 weeks ago via mobile

A very good place to stay with nice brekfast, staff , clean and good location. Will recommend to all my friend. The carpets are so soft, the surrounding are very relaxing and can enjoy with family peacefully.

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Thank muhammadafiq a
Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

This hotel is rather old with very old furniture's and fittings. You will encounter problems such as drawers that don't close properly, shower head that is lose and don't give you the options for water pressure. The check-in / check-out process can be draggy. Housekeeping tends to forget items during room service. Poor wifi connection as well even if its...

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1Thank Nambee R
Reviewed 4 weeks ago via mobile

Hotel situated nearby JB CIQ behind Kotaraya Mall. Walking distance to City Square. Taxi fare below RM10 from City Square.Room outstanding and clean. Wifi provided. Aircon very cold but can adjusted but still cold. My 2nd time here. Would come again....

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1Thank salleh m
Kuala Lumpur, Malaysia
Reviewed 5 weeks ago via mobile

A huge hotel with good amenities however it is a run down and out-dated hotel. Even the towel has not been change for ages. The surrounding of the hotel also dirty (even though it is the jurisdiction of the local authority, the hotel management should play important role to improve beautiful and clean facade)

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1Thank KingTT
Reviewed 22 March 2017 via mobile

I've read some reviews that are very negative and I can't understand why. Staff were extremely friendly, helpful and polite. The room was large, clean and comfortable. There are four restaurants all serving tasty food, and with staff ready and willing to explain dishes to a lone western traveller. The hotel is situated in Johor centre which is very intersting...

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1Thank Lekkerleks
Reviewed 21 March 2017 via mobile

Great location Near to City Mall Near to eateries Love the breakfast! Room spacious just alright Staff were attentive WIFI super slow not workable at all (pls upgrade your system) Small swimming pool/ too cold The whole hotel looks very tired Quite a lot of stained in the room Valet parking PER ENTRY (not good!) Overall experience: 6.5/10

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1Thank Ms M
Reviewed 14 March 2017 via mobile

I would give 5 stars if I have all my 3 rooms. I checked in at 3pm but was told only 1 room was ready. The front desk asked us to wait for an hour but still the rooms were not ready! We decided not to waste time so we left to do our shopping and massage. The rooms were...

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Thank Lizzie_Lizzie1608
Singapore, Singapore
Reviewed 14 March 2017 via mobile

Bad n slow service. Recep wasnt helpful or friendly during check in. Room was so so. Cupboard was falling apart, parts were literally broken. Furnitures were very old n some broken. Room Wasnt very clean. Blanket very thin. Beddings had an old smell to it. Tap Water was not hot.even after waiting so long it was just lukewarm, didnt enjoy...

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1Thank Nazelina Z
Singapore, Singapore
Reviewed 28 February 2017

Well-maintained.. It didn't feel as old as it is. Location is a strong point too if youre coming from Singapore... It is right beside the heritage district that also has a lot of hip cafes (the Jalan Dhoby vicinity). 5 minutes from customs, and two big malls, City Square and Komtar

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Thank jorisnlds

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The Puteri Pacific Johor Bahru is the largest 4 stars hotel in the southern region of Malaysia, located in the centre of Johor Bahru with easy access to Singapore via the causeway. The Puteri Pacific Johor Bahru is a business and convention-focused hotel offering 416 appealing guestrooms inclusive of apartments and suites, all equipped with wireless internet access. There is an array of food and beverage options to choose from,this includes Selasih Restaurant which offers traditional authentic Johorean and Malaysian cuisine, Mediterranean inspired fun dining at D'Coast, Cantonese and Szechuan cuisine at Kai Xuan and The Puteri Cafe offers both local and international menu. For recreational activities, Pacific Fitness Centre comprises of the gym, sauna, steam room, Jacuzzi, tennis and squash courts, and an outdoor swimming pool. A choice of 29 function rooms and Convention/Exhibition spaces with necessary facilities are readily available to cater to your needs at Persada Johor International Convention Centre. ... more   less 

Additional Information about The Puteri Pacific Johor Bahru

Address: PO Box 293 Jalan Abdullah Ibrahim, Johor Bahru 80000, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $55 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Puteri Pacific Johor Bahru 4*
Number of rooms: 416
Reservation Options:
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Also Known As:
Puteri Pacific Hotel
Puteri Pacific Johor Bahru
Hotel Style:
#5 Spa Hotel in Johor Bahru
#10 Luxury Hotel in Johor Bahru
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Questions & Answers

Here's what travellers have asked, with answers from The Puteri Pacific Johor Bahru staff and other travellers.
11 questions
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Questions? Get answers from The Puteri Pacific Johor Bahru staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“wing 2 has larger rooms”
nambeer, 7 Apr 2017 | Read review
“Avoid the cheapest rooms because they are poorly maintained.”
Jaycomposer, 3 Feb 2017 | Read review
“Ask for higher floors and non smoking floors.”
Rose1306, 30 Jan 2017 | Read review
“Ask for a room with a newly fitted or well-cleaned bathroom”
GuiaGon, 17 Jan 2017 | Read review
“Ask for a room facing Singapore great view”
chris_reid00, 1 Jan 2017 | Read review
5 of 5