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Mutiara Johor Bahru Hotel

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556 Reviews from our TripAdvisor Community

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Showing 538: English reviews
Karachi
Reviewed 11 May 2015

Overall a decent hotel. However the bathrooms need renovation as the old marble tiles have developed marks which does not give a clean look. The breakfast also needs some improvements and additions. The location is good enough but if you are there to shop at the famous outlet malls at Johar Bahru then you are quite far away from it.

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Helpful?
Thank Salman_Karachi
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Your comments are very much valued. Thank you again, and we look forward to seeing you on your next trip to Johor Bahru.

Reviewed 9 May 2015

the hotel is very good or so it seems at 65-70 usd per room but the catch is the foods expensive and the the rooms are not as grand or great when compared to many other hotels around johor. the room rates are one of the best in malaysia and the food is great prices too thus compratively its a...

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Helpful?
Thank Rissala
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

We truly appreciate your business, and we're grateful for the trust you've placed in us. Thanks again, for giving us the opportunity to serve you.

Reviewed 7 May 2015 via mobile

Stayed a night stay with hubby for a JB trip on 30th April 2015 and check out on 1st May 2015. Check in was ok but not as smooth as my previous stay with other hotels. Front counter staff was pleasant not bad but i had better hospitality with Hotel Sentral Melaka which gives excellent service but cleanliness for my...

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Helpful?
Thank ymoms
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

We truly appreciate your business, and we're grateful for the trust you've placed in us. Thanks again, for giving us the opportunity to serve you.

Kuala Lumpur, Malaysia
Reviewed 2 May 2015 via mobile

Moment we walked in the lobby the musty smell hit me.. smells a cross between mold and damp. When I spoke to the staff they said they couldn't smell it. This smell is throughout the hotel. On top of that the food is very expensive with a small tiger beer costing rm30. Goes without saying we will not be coming...

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Helpful?
1Thank markwd2013
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

We have taken note of your comments and will continue to improve on our services to meet guest’s expectations. Thank you for staying with us.

Jakarta, Indonesia
Reviewed 30 April 2015

I stayed in this property because I had to go Singapore the following morning. It is very convenient to access the Causeway to Singapore from Johor. I didn't expect much but I was pleasantly surprised. Dinner at the coffee house, the room, the price, cleanliness, comfort of the bed, was above my expectation. I would expect to pay USD100 for...

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Helpful?
1Thank Bendychair
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

We truly appreciate the chance to offer you our services, and we are pleased that you have enjoyed your stay with us. Your continued patronage is a vital part of our growth and for that, we are most grateful.

Australia
Reviewed 30 April 2015 via mobile

I researched JB hotels extensively before booking, and took a chance with the Mutiara as I got a deal that included breakfast. That was about the only decent thing about this hotel. The rooms were old and dirty (including the renovated rooms, which I think were 'superior'). My kids got a rash from sitting on the carpet. Plaster kept falling...

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1Thank tigerlilycat
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

We have taken note of your comments and will continue to improve on our services to meet guest’s expectations. Thank your for your kind patronage.

Malaysia
Reviewed 28 April 2015

Mutiara JB is a splendid hotel to stay in largely due to the excellent service from most, if not all the staff. From the front desk to the housekeeping staff, service was just outstanding, corteous & plastered with a smile. I checked in for a night's stay during my business trip to Johor and couldn't be more pleased. While the...

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Helpful?
Thank D_Jekyll
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

We are delighted for the kind comments and the trust you have placed in us. We hope to have the pleasure of serving you soon in the near future.

Bath, United Kingdom
Reviewed 19 April 2015

The stunning flower arrangement and spacious new lobby say "Welcome!". Food in the main restaurant was good, with a wide choice at breakfast and prompt service in the evening. The Chinese restaurant was especially to be recommended, although the staff there were a little too attentive - one needed to be left on one's own a little more to enjoy...

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Thank Musexmner
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

We are delighted to have you stayed with us recently. We have taken note of your comments and will continue to improve on our services to meet guest’s expectations. We sincerely look forward to welcome you back soon.

Kuala Lumpur, Malaysia
Reviewed 19 April 2015 via mobile

Room is spacious for 4 person after requested extra bed for no.4 adult. Buffet breakfast was great. Varieties of food available. Parking space limited and outdoor parking no cover. For family trip can choose this hotel. Shopping mall nearby.

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Thank Elly_Adnan
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Thank you for giving us the opportunity to serve you. We certainly look forward to your return trip to our hotel where we trust you will have a memorable experience.

Singapore
Reviewed 7 April 2015 via mobile

We booked 2 rooms to stay for 1 nite. Its a great hotel with big single beds n spacious as well. Breakfast buffet is great as well with good spread of food. Will come again to stay nxt time. Customer service is excellent except that no proper line to queue.

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Helpful?
Thank Siti N
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Your comments are very much valued. Thank you again, and we look forward to seeing you on your next trip to Johor Bahru.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Mutiara Johor Bahru Hotel

Address: Taman Century, KB No. 779 Jalan Dato Sulaiman, Johor Bahru 80990, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $51 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mutiara Johor Bahru Hotel 3.5*
Number of rooms: 336
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Also Known As:
Mutiara Hotel Johor Bahru
Mutiara Johor Bahru
Hotel Style:
#4 Business Hotel in Johor Bahru
#10 Best Value Hotel in Johor Bahru
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Questions & Answers

Here's what travellers have asked, with answers from Mutiara Johor Bahru Hotel staff and other travellers.
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Singapore, Singapore
Singapore, Singapore
Singapore, Singapore
Singapore, Singapore

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Questions? Get answers from Mutiara Johor Bahru Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get rooms facing main strret.....cos rooms at back of hotel building has a operational train track intermittently......”
 of 5 bubbles Mikehen7, 30 Nov 2016 | Read review
“Ask for high floors, and avoid the restaurant areas during late evenings and late mornings, alot of smokers in air con area.”
 of 5 bubbles Jeretangwk, 23 Nov 2016 | Read review
“Higher floors would be ideal. Good to park near the lobby for better visibility”
 of 5 bubbles Travelmelody, 5 Nov 2016 | Read review
“Best View of City”
 of 5 bubbles TayebGaba, 13 Oct 2016 | Read review
“new wing rooms are better.”
 of 5 bubbles Toon8888, 28 Aug 2016 | Read review
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