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Mutiara Johor Bahru Hotel

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600 Reviews from our TripAdvisor Community

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Showing 580: English reviews
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Johor Bahru, Malaysia
Reviewed 5 days ago NEW

I and family was stayed in this hotel for one night. Nice room and spacious. Welcome with fresh fruit platter and complete amenities. Staff at front office and coffee house is very friendly. Location is very good and nearest too few attractive place and malls. Great speed wifi but poolside a bit small . I will come again. Special Thanks...

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Helpful?
1Thank RENERONO
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, We would like to thank you for sharing your stay-experience in our hotel with fellow travellers. It’s good to see that you have enjoyed your time with us and we hope to have the pleasure of serving you soon in the near future. Kind regards.

Singapore, Singapore
Reviewed 1 week ago

Old hotel with fresh refurbishment, good location. Was not hard to locate. From check in to dining to check out, service was impeccable. Good spread for buffet dinner and buffet breakfast at Seri Mutiara Restaurant. Only setback, there was no children's pool and the lap pool is the kind that increase in depth gradually from 1.2m to 2m. As we...

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Helpful?
2Thank NinaNina17
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, Thank you for staying with us recently. We have taken note of your comments and would do our utmost to provide better quality services and we shall look forward to your next visit soon. Kind regards.

Reviewed 1 week ago

We stay for 2 nights there in Room 628. The rooms equipped with complete amenities, they even provide detergent for us. I like the interior and the warm feeling staying here. The hotel lobby was very nice. Unfortunately, the linens was very dirty and old (bed sheet, pillow case, blanket). My bed sheet was torn. We request for room cleaning...

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Helpful?
Thank Nur Izzati A
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, Thank you for staying with us recently. I sincerely apologized for the inconvenience that you have experienced; corrective measures have been taken to improve on hotel’s services and we are grateful that valued guest like yourself have taken precious time to provide feedback. We sincerely look forward to welcome you back soon. Kind regards.

Singapore, Singapore
Reviewed 2 weeks ago via mobile

Stayed 1 night for stay cation at Mutiara. Great location with holiday inn just beside which easy accessible for hair cut or massage. KSL also about 15min walk away from the hotel. Staff were very friendly room was spacious and clean. Only problem will be for non smoker as they allow smoking at the restaurant in the lobby and you...

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Helpful?
Thank ntheni
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again, we sincerely look forward to your visit soon. Kind regards.

Reviewed 2 weeks ago via mobile

We stayed for two nights in two rooms. Stay was pleasant. Staff was courteous. Breakfast was great. Good wifi. Taxi to city center is around 10 minutes. Swimming pool closes at 9pm though. I would highly recommend this place.

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Helpful?
Thank rnw_blr
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, We would like to thank you for sharing your stay-experience in our hotel with fellow travellers. It’s good to see that you have enjoyed your time with us and we hope to have the pleasure of serving you soon in the near future. Kind regards.

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

We chose to stay at Mutiara, Johor Bahru recently for the fourth time and everything went well. The hotel location is very central and walking distance to convenience stores, KSl mall, Holiday plaza and many different types of restaurants. The ground floor area and the rooms were clean and the old wing has been renovated in recent months. Exterior, however,...

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Helpful?
Thank Trin17
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, Thank you for your recent visit to Mutiara Johor Bahru and for the positive feedback. It was truly a pleasure to serve you. We are glad that the accommodation and service were to your liking, as complete satisfaction is our goal. Meanwhile, your comments have been shared with the concerned departments for further action. Once again, thank you...

Petaling Jaya, Malaysia
Reviewed 3 weeks ago

Stay here for almost 3 weeks for work purposes. The hotel may seems old from outside, however the interior are clean, modern and well maintained. All the staff are very friendly and attentive. Room The deluxe room is spacious and clean. However, the furniture is quire dated and need to be revamp. All the linen are clean and change on...

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Helpful?
Thank DeenShamshuri
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, Thank you for staying with us recently and we are grateful that valued guest like yourself have taken precious time to provide feedback. Meanwhile, your comments have been shared with the departments concerned so that they may be addressed. We sincerely hope to welcome you back to Mutiara Johor Bahru soon. Kind regards.

Malang, Indonesia
Reviewed 4 weeks ago via mobile

We stay at Superior Room, the room is big and cozy, clean and well maintained. The rooms equipped with complete amenities, they even provide detergent for us. Staff were so helpfull, breakfast was nice. It is located next to holiday plaza and just 3 minutes walk from ksl mall

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Helpful?
Thank Aulieee
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, We appreciate your time and effort in sharing your experience in our hotel with us and fellow travellers. It’s good to see that you have enjoyed your stay with us. Once again, thank you for your recommendation and we hope to see you soon. Kind regards.

Reviewed 24 March 2017

The hotel may seems old from outside, but it is great inside, clean, well maintained. All the staff are very friendly. As for the breakfast, there are varieties to choose from. Can order from the room service, it is provided 24 hours (ordered them at midnight during my stay). The location is nice, very near to KSL City (within walking...

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Helpful?
Thank Muhamad Fazizi A
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, We truly appreciate the chance to offer you our services, and we are pleased that you have enjoyed your stay with us. Your continued patronage is a vital part of our growth and for that, we are most grateful. We are looking forward to your next visit soon. Kind regards.

Singapore, Singapore
Reviewed 20 March 2017 via mobile

Great spread of breakfast. Staff are all friendly and helpful. Next to Holiday Inn plaza and mins walk to KSL city. Avoid eating at the hot pot place across the road - disgusting! Have a slice of cake at the cafe in the hotel lobby. So worth the money~

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Helpful?
Thank Shine L
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, Thank you for your positive comments. I am so glad to hear that you have enjoyed your stay with us. We hope to have the pleasure of serving you soon in the near future. Kind regards.

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Mutiara Club Room (41)
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Mutiara Johor Bahru Hotel

Address: KB No. 779 Jalan Dato Sulaiman, Johor Bahru 80990, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $59 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mutiara Johor Bahru Hotel 3.5*
Number of rooms: 336
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Also Known As:
Mutiara Hotel Johor Bahru
Mutiara Johor Bahru
Hotel Style:
#4 Business Hotel in Johor Bahru
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Questions & Answers

Here's what travellers have asked, with answers from Mutiara Johor Bahru Hotel staff and other travellers.
13 questions
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Questions? Get answers from Mutiara Johor Bahru Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher room nice view.”
RENERONO, 25 Apr 2017 | Read review
“If booking for more than 1 room category, be sure to check both categories are in the same wing as they have the older wing and newer wing”
  • Deluxe Room
  • Suite
  • Suite
  • Deluxe Room
  • Suite
  • Suite
  • Suite
  • Deluxe Room
NinaNina17, 22 Apr 2017 | Read review
“Top floor with KSL view”
DeenShamshuri, 4 Apr 2017 | Read review
“For non-smokers, request for non-smoking room.. there are special floor for non-smokers..”
, 24 Mar 2017 | Read review
“For quiet rooms ask for a pool view.”
garygeorge3, 14 Mar 2017 | Read review
5 of 5