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Hotel Grand Paragon

Expedia.comUSD 48*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 50*
USD 48*
USD 50*
USD 50*
USD 48*
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Hotel Grand Paragon
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460 Reviews from our TripAdvisor Community

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Showing 422: English reviews
Reviewed 30 April 2016

I was here to celebrate my wedding anniversary. I was late on that day however the reservation staff was kind enough to assists us to secure the room till midnight & we got complimentary upgrade to Deluxe room. Overall the service was good !!

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Helpful?
1Thank Cheong K
Elaina T, Public Relations Manager at Hotel Grand Paragon, responded to this review

Dear Cheong K, Thank you for choosing Grand Paragon hotel, Johor Bahru. We are glad to know that you had a memorable experience with us. We look forward to extending "The Paragon Experience" to you once again on your next trip to Johor!

Singapore, Singapore
Reviewed 29 April 2016

Their rooms are huge, and there is a Japanese restaurant. There is a big open air hawker center which provides many choices of food. There is KSL City mall within walking distance. Oh ya, there is a shop at the lobby selling luxury time pieces, for those watch lovers.

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Helpful?
Thank babu_tys
Elaina T, Public Relations Manager at Hotel Grand Paragon, responded to this review

Dear babu_tys, Thank you for choosing Grand Paragon Hotel, Johor Bahru on your recent visit. We are delighted that you enjoyed a truly Paragon experience and we very much appreciate your positive feedback on our products and facilities. We look forward to having the pleasure of welcoming you back in the not too distant future.

Singapore, Singapore
Reviewed 26 April 2016

I love the location of the hotel, near to many eateries and watering holes. Most places I wanted to go, eg KSL are all within walking distance. For all my 3 stays, the service from this hotel is superb. The breakfast spread is pretty good I must comment. I remembered once I commented that the milk smelled a bit off...

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Helpful?
2Thank Calvin T
Elaina T, Public Relations Manager at Hotel Grand Paragon, responded to this review

Dear Calvin T, Thank you for choosing Grand Paragon hotel, Johor Bahru! We are delighted to know that you enjoyed a truly Paragon experience and it is wonderful to know that our facilities and services lived up to your expectations. We would like to share with you that the hotel’s enhancement plan has taken place. We look forward to the...

Jakarta
Reviewed 26 April 2016 via mobile

Location is very near KSL mall (walking distance) and not too far (few minutes driving) from JB Central/Immigration checkpoint. Although is an old hotel, but all facilities well maintained, the room is clean.

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Helpful?
1Thank jkthendra
Elaina T, Public Relations Manager at Hotel Grand Paragon, responded to this review

Dear jkthendra, Thank you for choosing Grand Paragon Hotel, Johor Bahru! We are delighted that you enjoyed your stay with us and your experience with our services and facilities in all areas of the hotel were to your satisfaction. Your positive feedback will certainly encourage us to continuously seek for improvement. Meanwhile, we would like to share with you that...

Singapore
Reviewed 22 April 2016 via mobile

An absolutely shameful hotel- which despite my using debit card & paid in full at the point of checking-in, & paid in full all bills at the point of checking-out... they made an unauthorised holding of several hundreds dollars, which hasn't been released til now & it had been 1+ week. At midnight on my 2nd night's stay when I...

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Helpful?
Thank KristenDaria
Elaina T, Public Relations Manager at Hotel Grand Paragon, responded to this review

Dear Kristen, Thank you for taking the time to share your experience at Grand Paragon Hotel, Johor Bahru. We are most concerned to note of your encounter and truly regret the negative impression reflected. Rest assured that we have followed up your feedback with the team especially in the areas that requires immediate improvement. As for your comment on the...

Reviewed 12 April 2016 via mobile

Room 1521,great view and very comfortable and spacious. Durring my short stay I enjoyed the breakfast and lunch buffet, staff is very friendly and professional. The dinner you can take it at any time in the night, for ex. I took my dinner at 0030, for me this was a plus.

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Helpful?
Thank razvanbanica
Elaina T, Public Relations Manager at Hotel Grand Paragon, responded to this review

Dear razvanbanica, Thank you for choosing Grand Paragon Hotel, Johor Bahru! We are delighted that you enjoyed your stay with us and your experience with our services as well facilities in all areas of the hotel were to your satisfaction. We look forward to extending "The Paragon Experience" to you once again on your next trip to Johor!

Reviewed 5 April 2016 via mobile

After more than 6 hours stressful driving from Shah Alam to Johor Bharu, I expected to have quick check in so that rest in the room early. Unfortunately the poor service quality of front desk personnel during check in time making me such big dissapointment. He forgotten to put room number on the hotel card folder. So I got to...

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Helpful?
Thank Eddie T
Elaina T, Public Relations Manager at Hotel Grand Paragon, responded to this review

Dear Eddie T, Thank you for choosing Grand Paragon Hotel, Johor Bahru in your recent stay. We are most concerned to note of your encounter and we truly regret the negative impression reflected. Your thoughts are important to us and rest assured that we value all guests comment. We have shared your experience with the team and re-training shall take...

Singapore
Reviewed 3 April 2016 via mobile

Should have been a great hotel in the past! But due to age of buildings and some upslope walking, we can only rate it 3 stars. Looking forward to try out new hotels nearby! Pros: -Walking distance to Ksl and cedar point eating area (old school alfresco style) reasonable priced food -big gym with new machines including a interesting "vibrator"...

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Helpful?
Thank bobdog808
Elaina T, Public Relations Manager at Hotel Grand Paragon, responded to this review

Dear bobdog808, Thank you for your sharing your thoughts with us. We appreciate the time you have taken to share your experience with us. Rest assure that we have followed up your feedback with the team highlighting the areas that require immediate improvement as to ensure that there will not be a similar reoccurrence. On the other side, thank you...

Darwin, Australia
Reviewed 29 March 2016 via mobile

Arrived earlier than expected, was upgraded to 2 bedroom suite on 25th floor because our room wasn't ready yet. Room was neat and tidy but quite old. Lounges were torn and stained. Fridge didn't work. Pillows were lumpy. Loud music from 26th floor Sky Lounge kept us awake until it closed at 3am on a Sun and Mon night!! Got...

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Helpful?
Thank MumsRating83
Elaina T, Public Relations Manager at Hotel Grand Paragon, responded to this review

Dear MumsRating83, Thank you for taking the time to share your experience at Grand Paragon Hotel, Johor Bahru. We are most concerned to note of your encounter and we truly regret the negative impression reflected. We appreciate your patience in addressing these issues and we assure you that your feedback will be noted for future improvement. On the other side,...

Arnhem, The Netherlands
Reviewed 27 March 2016

We have booked two bedrooms on this hotel with the assumption to get the best hotel in town. We are dissappointed. We got a small room and the bath room need maintain. When the most important communication to use an internet, we could not get the connection even when we all running to the lobby area to chase the internet...

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Helpful?
Thank Karsiniwati K
Elaina T, Public Relations Manager at Hotel Grand Paragon, responded to this review

Dear Karsiniwati K, Thank you for choosing Grand Paragon Hotel, Johor Bahru. We are most concerned to note of your encounter and we understand how this experience has affected your impression of us. Rest assured that we have followed up your feedback with the team especially in the areas that requires immediate improvement. The hotel’s enhancement plan has taken place...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Hotel Grand Paragon

Address: 18 Jalan Harimau | Taman Century, Johor Bahru 80250, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $61 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Grand Paragon 4*
Number of rooms: 336
Reservation Options:
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Hotel Style:
#7 Spa Hotel in Johor Bahru
#12 Luxury Hotel in Johor Bahru
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Grand Paragon staff and other travellers.
4 questions
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Singapore, Singapore
9 months ago
8 months ago

See all questions (4)

Questions? Get answers from Hotel Grand Paragon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best rooms are facing Singapore”
amaki642, 20 Apr 2017 | Read review
“Higher floors for better views”
mohdivanh, 13 Mar 2017 | Read review
“Non smoking room, away from the lift”
gordonlo1969, 6 Mar 2017 | Read review
“If you need adjacent room only available on twin bedroom, not the deluxe king room.”
, 12 Feb 2017 | Read review
“Rooms are not soundproof, pray for a quiet neighbour.”
leedina, 2 Jan 2017 | Read review
5 of 5
Expedia.com
USD 48* /night
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Booking.comUSD 50
Hotels.comUSD 48
TravelocityUSD 48
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*Disclaimer
Prices are for 1 room, 2 adults
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