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Hotel Grand Paragon

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Hotel Grand Paragon
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447 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Reviewed 21 February 2016 via mobile

Stayed here for one night in room 1716 on 20 February 2016. The bed is horrendous as you could feel the spring coming out while sleeping. Pillows are flat. The Internet is very slow and will take a while to load especially while browsing Facebook etc. The room is half carpeted and half tile. Could feel the tiles are sticky....

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Helpful?
Thank Mustardseedy
Elaina T, Public Relations Manager at Hotel Grand Paragon, responded to this review

Dear Mustardseedy, Thank you for choosing Grand Paragon Hotel, Johor Bahru in your recent stay.We are most concerned to note of your encounter and we truly regret the negative impression reflected. We would like to share with you that the hotel’s enhancement plan has taken place. We look forward to the pleasure of welcoming you back to experience our upgraded...

Subang Jaya, Malaysia
Reviewed 16 February 2016

We stayed in this hotel few years back. It was new and fresh but not now. The air conditioner spoiled and cannot be fixed, but the hotel did not offer to change our room.The technician who came to repair wasn't very friendly. A disastrous stay!

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Helpful?
Thank Wei1103
Elaina T, Public Relations Manager at Hotel Grand Paragon, responded to this review

Dear Wei1103, Thank you for taking the time to share your experience at Grand Paragon Hotel, Johor Bahru. We are most concerned to note of your encounter and truly regret the negative impression reflected. Your thoughts are important to us and rest assured that we value all guests comment. We have discussed with the team and re-training shall take place...

Singapore, Singapore
Reviewed 15 February 2016

The check in service was fast and basic service is good. We paid for the room with breakfast included. Free WiFi and we requested for a smoking room. Breakfast was good-quite a good spread. The room is spacious, comfortable bed and walkable location to KSL. View from hotel room is awesome at night and morning. Complimentary parking for cars and...

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Helpful?
Thank Nisda N
Elaina T, Public Relations Manager at Hotel Grand Paragon, responded to this review

Dear Nisha N, Thank you for choosing Grand Paragon hotel, Johor Bahru. We are glad to know that you had a memorable experience with us. We truly appreciate your patronage and we hope that there will be another opportunity to provide you a better experience.

Reviewed 14 February 2016 via mobile

NO Wifi connection in room. Cockroach found inside room. Stale smell from corridor all the to room. Ideal for short stay. Not many cable Tv program to watch. Doesn't seem like a non smoking hotel. Cafe Para Para is a good and relaxing place to dine with yummy western food.

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Helpful?
1Thank Don S
Elaina T, Public Relations Manager at Hotel Grand Paragon, responded to this review

Dear Don S, Thank you for your sharing your thoughts with us. We appreciate the time you have taken to share your experience with us. Rest assure that we have followed up your feedback with the team highlighting the areas that require immediate improvement particularly the room cleanliness as to ensure that there will not be a similar reoccurrence. On...

Kuala Lumpur, Malaysia
Reviewed 10 February 2016

The check in service was fast and basic service is good.breakfast spread had a huge variety. Room condition was ok. The bathroom only comes with a bath tub. Just an ok hotel nothing great the hotel is located in the busy job town hence easy access

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Helpful?
Thank ch00sen1
Elaina T, Public Relations Manager at Hotel Grand Paragon, responded to this review

Dear ch00sen1, Thank you for choosing Grand Paragon Hotel, Johor Bahru on your recent visit. We are delighted that you enjoyed a truly Paragon experience and we very much appreciate your positive feedback on product and service. We would like to share with you that the hotel’s enhancement plan has taken place. We look forward to the pleasure of welcoming...

United Kingdom
Reviewed 3 February 2016 via mobile

OK - this large hotel has seen better days and is just about at 3 star standard but it is inexpensive and has the essentials and the staff try hard. Thanks. We stayed 3 nights over a weekend ( no food) check in and parking was great - helpful staff - room was large with great view across to Singapore....

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Helpful?
Thank Nigel John L
Elaina T, Public Relations Manager at Hotel Grand Paragon, responded to this review

Thank you for choosing Grand Paragon Hotel, Johor Bahru in your recent stay. We are delighted to know that you found the view of your room is great and the room is spacious. On the other hand, we are sorry to learn of the the concerns.and we would like to offer our sincere apologies for the disappointment you have expressed....

Kuala Lumpur, Malaysia
Reviewed 30 January 2016 via mobile

Stayed a night on 28/1/16. Arrived almost midnight and there was only one staff manning the counter which is understandable. Check in took rather long...about 20minutes. Hotel is quite old but clean with decent rooms. It is rated as a 4star hotel but appears like a 3 star hotel to me.

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Helpful?
Thank cath1110
Elaina T, Public Relations Manager at Hotel Grand Paragon, responded to this review

Dear cath1110, Thank you for choosing Grand Paragon hotel, Johor Bahru and sharing your experience with us. We would like to share with you that the hotel’s enhancement plan has taken place. Hoepfull it will be completed when you next visit us. We look forward to the pleasure of welcoming you back to experience our upgraded guestrooms soon.

Singapore, Singapore
Reviewed 24 January 2016

The room is spacious, big king size comfortable bed and walkable location to KSL, price is cheaper than KSL hotel. However, the toilet light is dark and bathtub is dirty and small. If the toilet is renovated, i might stay there everytime I go to JB, but since it is not the case, i still choose KSL hotel.

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Helpful?
Thank 511margarethac
Elaina T, Public Relations Manager at Hotel Grand Paragon, responded to this review

Dear 511margarethac, Thank you for choosing Grand Paragon Hotel, Johor Bahru on your recent visit. We are delighted that you enjoyed a truly Paragon experience and we very much appreciate your positive feedback on our spacious and clean bedroom, We would like to share with you that the hotel’s enhancement plan has taken place. We look forward to the pleasure...

Reviewed 23 January 2016

Our mini fridge was out of order but we didn't call room service to get it replaced. It was good to have but not a must. Lifts were pretty slow, so there were a bit of traffic during breakfast. Complimentary breakfast was good except that it was really crowded and our table got cleared when we went to take food....

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Helpful?
Thank ivanwhs
Elaina T, Public Relations Manager at Hotel Grand Paragon, responded to this review

Dear ivanwhs, Thank you for choosing Grand Paragon hotel, Johor Bahru. It always a pleasure to receive such a positive feedback about our team members have provided you. Your comment on the minibar has been noted and shall be looked into. We look forward to to being of service to you again.

Singapore
Reviewed 17 January 2016 via mobile

Type of room: Delux I requested for double room but I wasn't given one as they said it is not available and this is during off peak season. The front desk staff were not very friendly. The room seems to be small as there were two queen size bed. It is 10mins walk to KSL shopping mall. We didn't walk...

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Helpful?
Thank Msmagmay
Elaina T, Public Relations Manager at Hotel Grand Paragon, responded to this review

Dear Msmagmay, Thank you for choosing Grand Paragon Hotel, Johor Bahru on your recent visit. Your comment on service standard has been noted. We will certainly conduct training to reiterate on the service standards and the attentiveness on delivering a good service to our guests. We truly appreciate your kind patronage and we look forward to welcoming you back on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Hotel Grand Paragon

Address: 18 Jalan Harimau | Taman Century, Johor Bahru 80250, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $56 - $82 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Grand Paragon 4*
Number of rooms: 336
Reservation Options:
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Hotel Style:
#6 Spa Hotel in Johor Bahru
#12 Luxury Hotel in Johor Bahru
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Grand Paragon staff and other travellers.
4 questions
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Singapore, Singapore
7 months ago
6 months ago

See all questions (4)

Questions? Get answers from Hotel Grand Paragon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need adjacent room only available on twin bedroom, not the deluxe king room.”
 of 5 bubbles , 12 Feb 2017 | Read review
“Rooms are not soundproof, pray for a quiet neighbour.”
 of 5 bubbles leedina, 2 Jan 2017 | Read review
“I stayed in 1921, a non-smoking room. Had good views, but smelt like cigarette smoke the whole time.”
 of 5 bubbles euli, 22 Dec 2016 | Read review
“Some rooms have been renovated. I don't think ours was.”
 of 5 bubbles JavaSue, 17 Dec 2016 | Read review
“Higher floor”
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