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Suria City Hotel Johor Bahru

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Suria City Hotel Johor Bahru
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111 Reviews from our TripAdvisor Community

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Showing 92: English reviews
sg
Reviewed 5 February 2013

i have stayed in johor bahru many times with my husband and other times wth family and friends. this probably benchmarked the epitome of bad service and hotel stay. we arrived early at 145pm, and understood that there were earlier guests - thus didnt mind waiting in line. but waiting close to 1 hour to check in is ABSURD. and...

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Helpful?
Thank segarroad
SuriaresortsMY, Manager at Suria City Hotel Johor Bahru, responded to this review

Dear Pendingroad, Thank you for taking time to share your feedback on Triapadvisor as it will truly assist us in our continuous effort to bring necessary changes to our operation in order to provide our guest with the best holiday experience. It concerns us greatly to read your comment with regards to you experience at our resorts recently and we...

Reviewed 23 December 2012

I went to JB after an ad hoc decision, driving for 3hours from seremban, almost all hotels we called were full, we reached this hotel after midnight and it's the only hotel with a room available, we just checked into this hotel since it's already midnight and chances to get the preferred hotel were slim. The room was quite acceptable...

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Thank Cupidrin
Kuching, Malaysia
Reviewed 21 December 2012

Not withing walking distance of eateries or shopping complexes. Hotel is old. The pool is in another building (North Wing) across a Road. Pool water does not look clean. We did not use the pool, though we wanted to initially. Breakfast is so so. We stayed in the deluxe room in the South Wing. Small room with basic amenities. Bathroom...

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Thank Ireneborneo
Kuala Lumpur, Malaysia
Reviewed 14 November 2012

Location is good which about 10 minutes away from Woodlands immigration checkpoint to Singapore which is our day tripping destination. The staffs were under prepared for multiple concurrent check-ins during holiday. Room is average. The hotel has one of the most puzzling knob (not even sure it can be called knob) to open the front door. Off course a new...

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Helpful?
Thank amranariffin
SuriaresortsMY, Guest Relations Manager at Suria City Hotel Johor Bahru, responded to this review

Thank you very much for sharing your opinion and nice comments during your recent stay with us. We are happy to see that you enjoy your recent stay and we look forward to welcome you back in the near future.

Kuala Lumpur, Malaysia
Reviewed 13 November 2012

Just stay there for one night before we go to singapore. The look of the hotel juz not up to the mark. Plz do renovate or repaint the whole building to upgrade the look. Room just average. Lobby very outdated. Will not stay there again.

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Helpful?
Thank Alextraveler99
SuriaresortsMY, Guest Relations Manager at Suria City Hotel Johor Bahru, responded to this review

Thank you for your recent feedback. We strive to offer the best possible service and any feedback encourages our team to ensure our guests are feel comfortable and enjoy their stay. Once again thank you and we look forward to see you back again!

Kuala Lumpur, Malaysia
Reviewed 12 October 2012 via mobile

my experience with this hotel is just okay. it is located on top of a small hill. it's not the hotel you would stay if you prefer to be at walking distance from shopping areas and other attractions. breakfast is mediocre, not many selections. wil not stay here again.

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2Thank NKR17
SuriaresortsMY, Guest Relations Manager at Suria City Hotel Johor Bahru, responded to this review

Thank you for spending some valuable time reviewing us. We appreciate your kind comments and certainly look forward to welcoming you again in the future.

Kuala Lumpur, Malaysia
Reviewed 2 October 2012 via mobile

We have stayed at the Cherating and London branches of the hotel and decided to give it a try for two nights stay during our visit to Johor Bharu. The bonus of this hotel is its location; near JB Sentral and CIQ checkpoint entrance to or from Singapore. It is only 5 minutes drive to eateries at Stulang Darat and...

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2Thank natasya5
SuriaresortsMY, Guest Relations Manager at Suria City Hotel Johor Bahru, responded to this review

Thank you very much for sharing your opinion and nice comments during your recent stay with us. We are happy to see that you enjoy your recent stay and we look forward to welcome you back in the near future.

Reviewed 4 September 2012

We booked into Suria City Hotel only because we could not get a train to KL until the following morning. The receptionist who checked us in was nice enough and the reception area was pleasent enough. Our room however was not. It was dirty and there were some rather unpleasant stains on the wall. We had been given a room...

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1Thank Jonathan F
SuriaresortsMY, Guest Relations Manager at Suria City Hotel Johor Bahru, responded to this review

Thank you for your recent feedback. We strive to offer the best possible service and any feedback encourages our team to ensure our guests are feel comfortable and enjoy their stay. Your comments has been passed to the relevant department heads and steps are currently being taken to ensure that all our guests enjoy the products and services offered by...

Hyderabad
Reviewed 1 September 2012

This Hotel is few kms away from JB Sentral. Good for visitors who have their Own Transport. * The view of Singapore City is very good and can watch the Causeway Bridge & Woodlands Checkpost from this Hotel ( which is in JB / Malaysia ) The Sultan's Fort view is also good . We had a warm welcome from...

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Helpful?
Thank tsdurai
SuriaresortsMY, Guest Relations Manager at Suria City Hotel Johor Bahru, responded to this review

Thank you for spending some valuable time reviewing us. We appreciate your kind comments and certainly look forward to welcoming you again in the future.

Kuala Lumpur, Malaysia
Reviewed 4 August 2012

got myself a deluxe room since standard room located eithin the creepy old block. the reception was so slow in dealing with check-in throught agoda. fir parking, you have to park at old block for better security. the room was big but average... no nice decor or wow facilities inside.... too simple & quite disappointed with this hotel for its...

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Thank goshocky

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Amenities

Highlights
  • Breakfast included
  • Pool
  • Room Service
  • Free Internet
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Breakfast included
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room

Additional Information about Suria City Hotel Johor Bahru

Address: No 10 Jalan Bukit Meldrum | Tanjung Puteri, Johor Bahru 80300, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $21 - $31 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Suria City Hotel Johor Bahru 3*
Number of rooms: 162
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Also Known As:
Suria City Hotel, Johor Bahru Hotel Johor Bahru
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You should request for higher floor for nice view JB city & Singapore”
 of 5 bubbles amijb2016, 11 Jan 2016 | Read review
“Nice hotel to stay, friendly workers, strategic location, nearby to woodlands checkpoint”
 of 5 bubbles Moccicuna, 21 Oct 2015 | Read review
“- Book the hotel next door: Buteri Pacific”
 of 5 bubbles cijf, 17 May 2014 | Read review
“Whatever you do, don't get stuck in the north wing.”
 of 5 bubbles bezeq, 18 Dec 2013 | Read review
“You need to have a car to move around if you want to stay here and it's not safe to walk by yourself at night.”
 of 5 bubbles jking223, 3 May 2013 | Read review
5 of 5