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Serendib Suites Hotel & Conference Centre

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Traveller (13)
Room & Suite (6)
Dining (3)
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Overview
  • Excellent8%
  • Very good25%
  • Average51%
  • Poor16%
  • Terrible0%
27 Jul 2017
“2.5 stars”
17 Jun 2017
“Could be a better place!”
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Reviews (12)
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1 - 5 of 12 reviews
Reviewed 27 July 2017 via mobile

Stayed at this hotel for 6 nights. I stayed at the normal room not the suites. The room was dark and dingy at the end of the hotel. The shower did not look good at all and there was only one yellowish smelly towel in...More

Thank Diehard84
Reviewed 18 June 2017

After reading the previous reviews, I was a bit worried, but still tried the place. My room was indeed very small, bed wasn't that comfortable and the shower wasn't looking good at all, so don't raise your expectations. Rooms should be improved, even though I...More

Thank Cassandra R
Response from serendib2015, Front Office Manager at Serendib Suites Hotel & Conference CentreResponded 15 July 2017

We are delighted of the fact that you took time to write the review. Unfortunately the room offered was one of our smallest rooms , and was the only one available at the time of your arrival . We are happy that you liked our...More

Reviewed 9 December 2016

Place has to take care of following if it wants better occupancy. 1. Complimentary water . Generally visitors expect drinking water while checking in. 2. Cleanliness in breakfast area. We found flies around food. 3. Better wifi facilities. Hotel has very poor wifi connectivity.

Thank pkachhy
Response from serendib2015, General Manager at Serendib Suites Hotel & Conference CentreResponded 14 December 2016

Dear Pkachhly, appreciate your comments and we have looked into all your concerns . and have taken all necessary actions to improve all your concerns. We hope to welcome you back at Serendib Suites very soon with a new service delivery.

Reviewed 1 October 2016

Beautiful from outside, I must say. Quiet serene environment, though difficult to access tranport, there are no cabs parked around. There are good people at this place, but an outright theft from my room, of my GBP100 Bluetooth workout gear was anticlimax. No remorse from...More

1  Thank jahchunya
Response from serendib2015, Manager at Serendib Suites Hotel & Conference CentreResponded 14 December 2016

Dear Mr jahchunya, appreciate your comments and concerns. as discussed with you on the reported theft. we took necessary actions and reported to you that it is the first time we had such a claim and how ever as a valuable customer we had offered...More

Reviewed 23 September 2016

Its a quite quiet place with all hotel amenities. This is good place for those executives who are busy and working on datelines. The place is serene, beautiful and nice. The place located just about 6 kilometers from the central business district and offers a...More

Thank 1969Jonathan
Response from serendib2015, Manager at Serendib Suites Hotel & Conference CentreResponded 14 December 2016

Thank You Very much Jonathan for your comments. It was such a pleasure to have you at Serendib suites. We hope to welcome you back in the near future.

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Room Service
Spa
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Babysitting
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Room amenities
Refrigerator in room
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Details
Price range
USD 84 - USD 120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Kitchenette
Details
Price range
USD 84 - USD 120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Kitchenette
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Traveller (13)
Room & Suite (6)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Jas S
22 May 2016|
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Response from Christopher S | Reviewed this property |
Works best in the reception and dining areas .... There is no ATM in the hOtel. The nearset is in the Central Business District as you leave town. As far as I know there is no hotel in Malawi with an ATM machine installed.
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Room Tips
"Travellers should go for suits only"
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"The rooms have no good view. Not suitable for persons with disabilities-hilly grounds, access to rooms..."
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"some rooms have best views"
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"Choose the back rooms in each block; they are bigger!"
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