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    Grand Hotel Tien-Shan

    Bogenbay Batyra St., 115, Almaty, Kazakhstan
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    05/02/2018 06/02/2018
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    USD 132*
    USD 128*
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    USD 132*
    USD 128*
    Traveller (68)
    Room & Suite (22)
    Dining (9)
    Overview
    • Excellent33%
    • Very good45%
    • Average17%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “free spa” (4 reviews)
    “room facing” (2 reviews)
    Free Wifi
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Rooms
    5 Feb.6 Feb.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (151)
    There are newer reviews for Grand Hotel Tien-Shan
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    21 - 25 of 89 reviews

    Reviewed 4 June 2016 via mobile

    I was staying here for one night during my transit in Almaty.. The hotel has good reviews and price point was quite great so I decided to choose this hotel. The location is quite handy as it is walking distance to some markets and restaurants....More

    1  Thank Aarij B
    Response from George K, Director of Front Office at Grand Hotel Tien-ShanResponded 10 June 2016

    Dear Aarij B, First of all I would like to thank you for staying with us at the Grand Hotel Tien Shan. I am glad to hear that you have liked location of our hotel. I would like also to apologize for the inconveniences which...More

    Reviewed 26 April 2016

    This hotel is located at middle of city. At north of this hotel, there are Panfilov Park, Green Bazaar, Zhibek Zholy street and so on. At south, there are Republic Square, Kok Tobe cable car foot station.(cable car was not operating in August 2015) and...More

    1  Thank Tadahiro H
    Reviewed 21 February 2016 via mobile

    I just stayed at Grand Tien Shan for the second and last time. The rooms are clean and nice, but the service is dreadful. At breakfast, you can die of thirst waiting for someone to offer coffee, and when you try to find a waitress,...More

    1  Thank Kenneth P
    Response from George K, Director of Front Office at Grand Hotel Tien-ShanResponded 1 April 2016

    Dear Mr. Keneth, Thank you for staying with us at the Grnad Hotel Tien Shan. I really apologize for the unpleasant situations which you have faced during this stay. Anyway I would like to thank you for your detailed review which will help us in...More

    Reviewed 18 February 2016

    My colleague and I stayed two weeks in this hotel while on a business trip from middle of October till November, 2nd . Room was of not great size, quite old in style and very dark. The hotel service didn’t provide guests with water in...More

    2  Thank elena_rachkovskaya
    Response from George K, Director of Front Office at Grand Hotel Tien-ShanResponded 19 February 2016

    Dear Ms./Mrs. Rachkovskaya, Thank you for staying with us at the Grand Hotel Tien Shan. Thank you also for your detailed review. Our hotel always strive to provide the best service to our guests and we have passed all your notes to the relevant departments...More

    Reviewed 9 February 2016

    An elegant old school hotel with friendly staff. Well located for Zenkov cathedral and the Green Bazaar. The rooms are well furnished and fairly big, the baths are huge with endless hot water but there is no tea making facilities in the rooms. The restaurant...More

    Thank Clivedubai
    Response from George K, Director of Front Office at Grand Hotel Tien-ShanResponded 19 February 2016

    Dear Guest, First of all I would like to thank you for choosing our Grand Hotel Tien Shan. I am glad to hear that location was good for you and overall you have spent a good time with us. We always strive to provide the...More

    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Indoor pool
    Details
    • Price range
    • USD 89 - USD 126 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Almaty
    • #7 Spa Hotel in Almaty
    • #11 Luxury Hotel in Almaty
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 78
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Priceline, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Grand Hotel Tien-Shan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kazakhstan >
    • Almaty
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    Traveller (68)
    Room & Suite (22)
    Dining (9)
    Pool & Beach (2)
    Hotel & Grounds (58)
    Bathroom (9)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Marty K
    15 May 2017|
    AnswerShow all 2 answers
    Response from GroupManagement | Property representative |
    Thanks, George ! Marty,have a good trip ! Regards from Almaty to both of you !
    0
    Votes
    Shannon J
    4 April 2015|
    Answer
    Response from Phillipa S S | Reviewed this property |
    As always, children have to be accompanied by an adult. The hotel does not take responsibility for any mishaps that may happen there.
    0
    Votes
    Room Tips
    "Check out the Bali Spa - its the Best in Town"
    Read review
    "Ask for a room *not* facing the front."
    Read review
    "As hotel is quite big, choose a room closer to the lift to save on walking."
    Read review
    "With a view of the park across"
    Read review
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