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InterContinental Almaty Hotel

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InterContinental Almaty Hotel
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444 Reviews from our TripAdvisor Community

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Showing 307: English reviews
Reviewed 5 October 2016 via mobile

Thank you for great stay! The room was nice, but I think that some carpets are old, think need some refreshments, totally I liked location, lobby, spa and reception staff! Thank you for all, you made my stay more more comfortable!

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Helpful?
Thank Shirka95
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel. We are very happy to note that you enjoyed your stay with us. We appreciate your kind comments about carpets which are very important for us in further improvement. We look forward to welcome you back again. Sincerely yours, Hakan Demirceken Managing...

USA
Reviewed 27 September 2016 via mobile

Arrived at this property very late into the evening and yet the staff appeared and responded as if it were mid day. Check in was a breeze and was able to get to my room with very little hold up at registration. My room was very spacious and full of amenities that made my stay very comfortable. The complimentary breakfast...

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Helpful?
Thank XbishopX
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I was very happy to read such a delightful review of your stay in InterContinental Almaty hotel. Thank you for sharing your experience and recommending us here on TripAdvisor. We are very pleased to learn that you enjoyed your stay with us. We all look forward to having another opportunity to welcome you back again in the near...

Dubai, United Arab Emirates
Reviewed 26 September 2016

General: Everything about the hotel was pleasant; including the staff. Property: Hotel is a decent 5 star property but is borderline dated. Eg. Old telephones and thermostat. Having said that, Wifi was very good. Location: The hotel is a little isolated with no shops or cafes nearby. It almost feels like a resort. However, there are hotel cars (Mecedes); alternatively...

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Helpful?
1Thank Nabil A
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear guest, We thank you for the time you have taken to write your feedback on TripAdvisor. We are glad that you have enjoyed your stay in general. We highly appreciate your comments about Air Conditioning system which are very important for us in further improvement. We look forward for an opportunity of welcoming you back again during your next...

Cannes
Reviewed 24 September 2016

Found this hotel on luxury group website as one of the best values in five star hotels in the city and we are very happy here. Breakfast offering is extensive and staff is very helpful. Open space lobby with soaring high ceilings, rooms with great views and a nice authentic turkish style hammam at the hotel's spa.

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Helpful?
Thank Dorsoduro29
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, First and foremost, I would like to thank you for choosing the InterContinental Almaty as the hotel of your preference. I was very happy to read such a delightful feedback which is very much appreciated. I hope you will be back soon and give us the opportunity to provide you the great service again. Sincerely yours, Hakan Demirceken...

Tirana, Albania
Reviewed 23 September 2016

I was here for 2 weeks on Business and the stay was great. The staff were courteous and went out of their way to answer any questions. I plugged in my laptop and the Internet was screaming fast!!! The food at the hotel was good and on the Club Level the food and drinks were a nice ending of the...

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Helpful?
Thank abnguero
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience after your recent stay with us at InterContinental Almaty Hotel. I am delighted to learn that we were able to leave a positive impression by providing a great food and excellent service. We all look forward to having another opportunity to welcome you back again in the near...

pearldream
Reviewed 31 August 2016 via mobile

Very friendly staff. Big and clean rooms with coffee facility's. The air-condition could have been a little cooler and the shower is a little challenge to get in. The breakfast buffet is lovely with a lot to choose from. And the service was excellent. Only stayed here for 1 night but can recommend this hotel.

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Helpful?
Thank pearldream
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear guest, I would like to take this opportunity to thank you for posting a review on TripAdvisor and recommending us. We are glad that you have enjoyed your stay in general and would like to apologize for any inconveniences caused by air conditioning system. Your feedback is very important for us in the further improvement. We are looking forward...

Washington DC, District of Columbia
Reviewed 7 August 2016

Good hotel for business travelers. No bathtub, just shower. Good breakfast with room. Helpful concierge staff assisted with lost luggage by contacting airport and arranging to have my baggage delivered to hotel. Check-in/out, no problem. Keys are easily demagnetized (or whatever) by being put next to phone apparently. Had to get my key re-registered because of this.

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Helpful?
Thank JTB570
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear guest, We thank you for the time you have taken to write your feedback on TripAdvisor. We are glad that you have enjoyed your stay in general and would like to apologize for any inconveniences caused by keys demagnetizing. We highly appreciate your comments which are very important for us in further improvement of our performance. We look forward...

Koror Island, Palau
Reviewed 4 August 2016 via mobile

Why good right. Being an American, yeah baby! It would had been a great stay with better TV. Less then a handful of channels to choose from. Be a discovery channel person. Also JBar has weird hours. Closes around 4 pm, maybe sort of like. So they have cigars you can only smell, just not right. The swimming pool water...

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Helpful?
Thank TexasSnakeFarm
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I would like to take this opportunity to thank you for posting a review on TripAdvisor with regards to your stay with us and for recommending us. We are glad to know that you enjoyed your stay in general. All your kind comments regarding the TV channels and pool water are greatly appreciated and very important for us...

Reviewed 25 July 2016 via mobile

i used stay here in intercontinental hotel whenever i visit almaty,the breakfast is very nice in the hotel,also the staff is very helpfull and kind.The location of the hotel is good,there are several places to eat,to drink,to walk around,to spend sometime,only few minutes walking distance to hotel. i also stayed in rixos almaty but i can say that the staff...

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Helpful?
Thank Tolgahan Ö
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, First and foremost, I would like to thank you for choosing the InterContinental Almaty as the hotel of your preference. I was very happy to read such a delightful feedback which is very much appreciated. Thank you for pointing out the breakfast and our staff who made your stay pleasant and memorable. I hope you will be back...

Reviewed 14 July 2016 via mobile

The best hotel and the real business meeting point in Almaty . Located in the centre of the town. Very nice rooms, polite and considerate officers, a spa, beauty centre, gym and swimming pool. Great breakfast and wide range of services. In summer the garden is an oasis in the green Almaty. I suggest this hotel to whom in in...

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Helpful?
Thank Marco C
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for your delightful review and for recommending us. We are so happy to see you touched on all the points we pride ourselves on. I hope that we will have the pleasure of welcoming you back again in the near future. Sincerely yours, Hakan Demirceken General Director

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Each of our 277 well-stocked deluxe rooms and spacious suites provides a breathtaking range of guest services and plenty of space to relax. Stylish, contemporary decor complements deluxe amenities, including luxurious bedding with feather comforters and cotton-rich linens. In your room: tilt-open windows, individual climate control, electronic "Do-not-Disturb / Maid" call system, LCD TV, pay-TV, mini-bar, tea & coffee facilities, in-room safe with a recharging plug, umbrella, iron and board. Telephones with voicemail allow direct dialing both internationally and locally. Each of our rooms has a large desk and high-speed Internet access, so you're able to be productive away from the office. Spacious suites are ideal for guests who need a bit more room to spread out, each with a separate sit-down beauty vanity counter and a separate living room with comfortable sofa and LCD TV. Guests staying in Club rooms benefit from access to the Club Lounge. Marble bathrooms are supplied with weight scales, hairdryer, magnifying cosmetic mirror, bathrobes, slippers and deluxe bath amenities. A separate shower cabin is a feature in every suite. All guests staying in the hotel have a complimentary access to The Ankara Spa. GUEST ROOMS - 203 Deluxe rooms - 49 Club InterContinental rooms - 13 Junior suites - 9 Exclusive suites - 2 Presidential suites - 1 Wheel chair accessible room ... more   less 

Additional Information about InterContinental Almaty Hotel

Address: Zheltoksan St., 181, Almaty 050000, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: $219 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Almaty Hotel 5*
Number of rooms: 277
Reservation Options:
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Hotel Style:
#3 Business Hotel in Almaty
#3 Luxury Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Almaty Hotel staff and other travellers.
4 questions
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U.S. Virgin Islands
3 months ago

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Questions? Get answers from InterContinental Almaty Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for view of the mountains”
 of 5 bubbles UKtoAST15, 28 Nov 2016 | Read review
“Upper floors are the best. Quieter.”
 of 5 bubbles 563kristenb, 8 Nov 2016 | Read review
“Suite rooms are nice.”
 of 5 bubbles acb178, 27 Oct 2016 | Read review
“ask for a view toking over the mountains”
 of 5 bubbles rodc185, 27 Oct 2016 | Read review
“Good Price ... Great Food ... Amazing Snowy Mountains VIEW”
 of 5 bubbles mkhoshman, 17 Oct 2016 | Read review
5 of 5