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InterContinental Almaty Hotel

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434 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Almaty Hotel
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Showing 300: English reviews
Moscow, Russia
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 19 September 2014

Stayed in this hotel for two nights. The hotel is very good and comfortable. The location is perfect - city centre, Kok Tobe restaurants, museums and parks are reachable by walk. Breakfast is excellent with variety of dishes and drinks. Will recommend the hotel to colleagues.

Helpful?
Thank i_wanna_sleep
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel on Tripadvisor. We are happy to know that you have enjoyed your stay with us. Also we would like to thank you for recommending us. Looking forward to welcome you back again. Sincerely yours, Hakan Demirceken General Director More 

Colorado
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 10 September 2014

Have stayed here twice for work. The staff is well trained and unobtrusive. The hotel is quiet and lovely. The rooms were impeccable. Breakfast was outstanding. Excellent selection of local and international items. Lovely fresh fruits and juices. Easy walk to the residence, shopping plazas, and downtown. I ENJOYED this hotel

Helpful?
Thank COSpgsFamily
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, First and foremost, I would like to thank you for choosing the InterContinental Almaty as the hotel of your preference and for your loyalty. I was very happy to read such a delightful feedback which is very much appreciated. I hope you will be back soon and give us the opportunity to provide you the great service again.... More 

Lafayette, California
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 September 2014

We very much enjoyed our stay at this hotel, mostly due to the excellent service. After a week of trekking in the Tien Shan, any warm bed would have been welcome, but we very much appreciated the professional, high-quality service from all members of the staff. From the moment we were greeted upon our (late) arrival, to our departure all... More 

Helpful?
Thank wanderweggeist
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel on Tripadvisor. We are happy to know that you have enjoyed your stay with us. Also we would like to thank you for pointing out our concierge and for rating our service as high quality and recommending us. Looking forward to welcome you... More 

Level Contributor
85 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 10 August 2014 via mobile

The hotel is about 40 minutes away from the airport. The hotel used to be a former Turkish one, and it still feels like that rather than an IHG hotel. The staff was very courteous and helpful. The room was 4 star standard- nothing to mention. I ate several times in the hotel - the food was so so. But... More 

Helpful?
2 Thank airwav
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel. Your feedback is very important for us in our further improvement. Sincerely yours, Hakan Demirceken General Director More 

Melbourne, Australia
Level Contributor
102 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 5 August 2014 via mobile

Friends were staying at this hotel and said it was good. The outside is very imposing and impressive... large! Once you walk through the metal detector - which always goes off as you don't need to give over your bag for inspection or take anything out of your hands or pockets (not sure what the point of the machine is... More 

Helpful?
Thank MisterD-01
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I would like to take this opportunity to thank you for posting a feedback on TripAdvisor. All your kind comments are very important for us and greatly appreciated. We will be glad to welcome you at our Hotel. Sincerely yours, Hakan Demirceken General Director More 

Almaty, Kazakhstan
Level Contributor
4 reviews
Reviewed 2 August 2014

Very good hotel, although rooms might look a bit outdated. Service is really professional which is the most valuable thing, few issues I've had, had been resolved in the quickest way possible. Nice food, and the hotel itself is beautiful. Overall, it is an absolute 4 out of 5.

Helpful?
Thank May J
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel. Also we are thankful to you for valuing our service quality. We certainly look forward to welcome you back to InterContinental Almaty Hotel, hopefully in the near future. Sincerely yours, Hakan Demirceken General Director More 

London, United Kingdom
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 31 July 2014

Excellent hotel. Clean rooms, good staff who do their very best to communicate in English with customers. Food is good, breakfast a nice selection with Omelette cooked to order. Garden BBQ is nice with fresh meat and seafood BBQ'd for you. Rooms are very well appointed, and large compared to other hotels I've stayed in. Would recommend for a stay... More 

Helpful?
Thank Russell E
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for your delightful review and for recommending us. We are so happy to see you touched on all the points we pride ourselves on. Your comments will be shared with our employees. I hope that we will have the pleasure of welcoming you back again in the near future. Sincerely yours, Hakan... More 

Beckenham, United Kingdom
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 July 2014 via mobile

Stayed in the hotel for a few nights. The In house restaurants were excellent fresh meat and Seafood on the buffet, cooked fresh. For the limited sightseeing in the area this hotel is walking distance to all main attractions. The staff were friendly and all spoke some English. Soft drinks are expensive so be warned.

Helpful?
Thank Joga N
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel on Tripadvisor. We are happy to know that you have enjoyed your stays with us. Looking forward to welcome you back again. Sincerely yours, Hakan Demirceken General Director More 

Columbia, Maryland
Level Contributor
221 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 26 July 2014

No complaints at all - from the minute we walked in, we were welcomed and greeted warmly and this continued throughout our 8 day stay. The rooms are large and well-maintained and I really must commend the staff for their five-star service. The breakfast buffet was more than adequate and I especially enjoyed the selection of great local honey. My... More 

Helpful?
Thank Sujata410
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel. I was delighted to read your review and to see that you enjoyed staying at our hotel. We certainly look forward to welcome you back to InterContinental Almaty Hotel, hopefully in the near future. Sincerely yours, Hakan Demirceken General Director More 

Purrmerend
Level Contributor
410 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed 22 July 2014

This large hotel still has a small feeling. The rooms are comfy, the staff helpfull and if you want to relax, there is a large garden at the back of the hotel. The only downpoint is the lack of a outdoor swimmingpool. Do take the BBQ in teh summetime!

Helpful?
Thank zimof1
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel. I sincerely appreciate your feedback. We are so happy to see you touched on all the points we pride ourselves on. We hope you will be back soon and give us the opportunity to provide you the great service again. Sincerely yours,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Each of our 277 well-stocked deluxe rooms and spacious suites provides a breathtaking range of guest services and plenty of space to relax. Stylish, contemporary decor complements deluxe amenities, including luxurious bedding with feather comforters and cotton-rich linens. In your room: tilt-open windows, individual climate control, electronic "Do-not-Disturb / Maid" call system, LCD TV, pay-TV, mini-bar, tea & coffee facilities, in-room safe with a recharging plug, umbrella, iron and board. Telephones with voicemail allow direct dialing both internationally and locally. Each of our rooms has a large desk and high-speed Internet access, so you're able to be productive away from the office. Spacious suites are ideal for guests who need a bit more room to spread out, each with a separate sit-down beauty vanity counter and a separate living room with comfortable sofa and LCD TV. Guests staying in Club rooms benefit from access to the Club Lounge. Marble bathrooms are supplied with weight scales, hairdryer, magnifying cosmetic mirror, bathrobes, slippers and deluxe bath amenities. A separate shower cabin is a feature in every suite. All guests staying in the hotel have a complimentary access to The Ankara Spa. GUEST ROOMS - 203 Deluxe rooms - 49 Club InterContinental rooms - 13 Junior suites - 9 Exclusive suites - 2 Presidential suites - 1 Wheel chair accessible room ... more   less 

Additional Information about InterContinental Almaty Hotel

Address: Zheltoksan St., 181, Almaty 050000, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: $201 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Almaty Hotel 5*
Number of rooms: 277
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Almaty
#3 Business Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Almaty Hotel staff and other travellers.
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Questions? Get answers from InterContinental Almaty Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for view of the mountains”
 of 5 bubbles UKtoAST15, 28 Nov 2016 | Read review
“Upper floors are the best. Quieter.”
 of 5 bubbles 563kristenb, 8 Nov 2016 | Read review
“Suite rooms are nice.”
 of 5 bubbles acb178, 27 Oct 2016 | Read review
“ask for a view toking over the mountains”
 of 5 bubbles rodc185, 27 Oct 2016 | Read review
“Good Price ... Great Food ... Amazing Snowy Mountains VIEW”
 of 5 bubbles mkhoshman, 17 Oct 2016 | Read review
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