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InterContinental Almaty Hotel

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InterContinental Almaty Hotel
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434 Reviews from our TripAdvisor Community

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Showing 300: English reviews
Astana, Kazakhstan
Reviewed 1 week ago

It was snowing heavily the night i stayed - Almaty looked beautiful. The hotel was as expected of a big brand named hotel. Room was big - bathroom was clean - with robe/slippers/toiletries. In room menu was extensive - i ordered some fries since my other dinner plans went haywire - very generous portions. Breakfast was the usual buffet style,...

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Helpful?
Thank UKtoAST15
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for your comment on Tripadvisor. We are very pleased to know you have enjoyed your stay with us. We all look forward to welcoming you back again. Sincerely yours, Hakan Demirceken General Director

Reviewed 3 weeks ago via mobile

Hotel isnot close to airport but the rooms are clean and smoking rooms are also clean.Breakfast is large,you can find different cuisines.Bosphour restaurant has delicious menus.Dry cleaning is nice.Spa is good but only pool is not so big.Service is so good and cheerful people working.

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Helpful?
Thank Onur A
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel. I sincerely appreciate your feedback. We are so happy to see you touched on all the points we pride ourselves on. We hope you will be back soon and give us the opportunity to provide you with the great service again. Sincerely...

Lahore
Reviewed 3 weeks ago via mobile

InterContinental is located reasonably close to interesting parts of the city, with restaurants and cafes nearby. The rooms facing the mountains on a high floor have the best view. The service is outstanding and the staff all speak English and the breakfast spread is one of the best. Highly recommended for families and for business

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Helpful?
Thank SherAfgan
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel on Tripadvisor. I was very happy to read such a delightful feedback which is very much appreciated. Also I would like to thank you for rating our service as outstanding and recommending us. Looking forward to welcome you back again. Sincerely yours, Hakan...

Huddinge, Sweden
Reviewed 3 weeks ago

This is the best service I have gotten in Kazakhstan! Staff are all very good in English which is not the case in most hotels in Almaty. Food from room service was very good! And rooms are clean with a good bed!

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Helpful?
Thank Kristjaneinarsson
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience after your recent stay with us at InterContinental Almaty Hotel. I am delighted to learn that we were able to leave a positive impression by providing a good service, good food and clean rooms. We all look forward to having another opportunity to welcome you back again in...

Reviewed 4 weeks ago

Comfortable beds and clean room. Nice lobby with piano playing going on as you indulge in a decent glass of wine or beer from the menu. Delightful, more formal restaurant on the upper levels of hotel with beautiful views of the city. The chicken was excellent. Breakfast was wonderful. Quite a nice selection and omelette bar.A chocolate cafe spelled temptation...

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Helpful?
Thank Kristen B
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for your delightful review and for recommending us. We are so happy to see you touched on all the points we pride ourselves on. I hope that we will have the pleasure of welcoming you back again in the near future. Sincerely yours, Hakan Demirceken General Director

Iserlohn, Germany
Reviewed 4 weeks ago

had a nice one-night-stay, large Hotel, everything really nice, rooms, staff, restaurants, breakfast. Unfortunatly I wasn't able to check wellness/sauna etc, but definetly next time! I will come back, for sure.

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Thank Martinair
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel and recommending us. We are very happy to note that you enjoyed our rooms, staff, restaurants and breakfast. We hope you will be back soon and give us the opportunity to provide you the great service again. Sincerely yours, Hakan Demirceken General...

Bengaluru, India
Reviewed 29 October 2016 via mobile

Stayed there as a family. The room is spacious and well laid out. Staff and reception is responsive. The tea arrangements are limited even though if asked a replenishment is done. The hotel is quite well located next to a mall and independence monument. A good hotel with good value for money.

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Thank gundappa
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel on Tripadvisor. We are happy to know that you have enjoyed your stay with us. Looking forward to welcoming you back again. Sincerely yours, Hakan Demirceken General Director

Dubai, United Arab Emirates
Reviewed 27 October 2016

i stayed at the hotel last week, it was a business trip. They made me feel like at home, nice and clean rooms, great breakfast buffet and J Bar was absolutely the place to be after office. I highly recommend the hotel for frequent Almaty visitors.

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Thank acb178
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience after your recent stay with us at InterContinental Almaty Hotel. I am delighted to learn that we were able to leave a positive impression by providing nice and clean rooms, great breakfast buffet and making you feel like at home. We all look forward to having another opportunity...

Hong Kong, China
Reviewed 27 October 2016

My wife and I conducted a medical conference at the hotel over 3 days for 60 medical practitioners. The building is reasonably new and presents extremely well. Rooms are first class with the option of non-smoking rooms (a rarity i this part of the world) Each restaurant is a stand out in its own right with great variety of Asian...

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Thank Rod C
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel. I was delighted to read your review and to see that you enjoyed staying at our hotel. We certainly look forward to welcoming you back to InterContinental Almaty Hotel, hopefully in the nearest future. Sincerely yours, Hakan Demirceken General Director

Reviewed 18 October 2016 via mobile

Usually stay at the Holiday Inn but with the Tenge against the dollar being very low the price of the Intercontinental was very competitive, Greta hotel, good location at the top end of the city and only a short taxi or metro ride into the city, good rooms and friendly staff, only downside is that to use a hotel car...

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Thank Mark R
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel. I was delighted to read your review and to see that you enjoyed staying at our hotel. We certainly look forward to welcome you back to InterContinental Almaty Hotel, hopefully in the nearest future. Sincerely yours, Hakan Demirceken General Director

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Each of our 277 well-stocked deluxe rooms and spacious suites provides a breathtaking range of guest services and plenty of space to relax. Stylish, contemporary decor complements deluxe amenities, including luxurious bedding with feather comforters and cotton-rich linens. In your room: tilt-open windows, individual climate control, electronic "Do-not-Disturb / Maid" call system, LCD TV, pay-TV, mini-bar, tea & coffee facilities, in-room safe with a recharging plug, umbrella, iron and board. Telephones with voicemail allow direct dialing both internationally and locally. Each of our rooms has a large desk and high-speed Internet access, so you're able to be productive away from the office. Spacious suites are ideal for guests who need a bit more room to spread out, each with a separate sit-down beauty vanity counter and a separate living room with comfortable sofa and LCD TV. Guests staying in Club rooms benefit from access to the Club Lounge. Marble bathrooms are supplied with weight scales, hairdryer, magnifying cosmetic mirror, bathrobes, slippers and deluxe bath amenities. A separate shower cabin is a feature in every suite. All guests staying in the hotel have a complimentary access to The Ankara Spa. GUEST ROOMS - 203 Deluxe rooms - 49 Club InterContinental rooms - 13 Junior suites - 9 Exclusive suites - 2 Presidential suites - 1 Wheel chair accessible room ... more   less 

Additional Information about InterContinental Almaty Hotel

Address: Zheltoksan St., 181, Almaty 050000, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: $214 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Almaty Hotel 5*
Number of rooms: 277
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Almaty
#3 Business Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Almaty Hotel staff and other travellers.
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Questions? Get answers from InterContinental Almaty Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for view of the mountains”
 of 5 bubbles UKtoAST15, 28 Nov 2016 | Read review
“Upper floors are the best. Quieter.”
 of 5 bubbles 563kristenb, 8 Nov 2016 | Read review
“Suite rooms are nice.”
 of 5 bubbles acb178, 27 Oct 2016 | Read review
“ask for a view toking over the mountains”
 of 5 bubbles rodc185, 27 Oct 2016 | Read review
“Good Price ... Great Food ... Amazing Snowy Mountains VIEW”
 of 5 bubbles mkhoshman, 17 Oct 2016 | Read review
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