I felt compelled to write this to reinforce the comments made by others about this hotel. What was once a very nice 5 star hotel, has gradually been run down to nothing more than three stars. If it carries on as it is it will...More
11 - 15 of 144 reviews
Stayed here for two nights - pleasant enough but quite dated. Mini bar was empty for duration of stay although my colleagues was fully stocked. Tea making facilities (no coffee) and cup missing after first night Gym - very basic - breakfast had good range...More
Good location but needs some renovation. Good bar in the lobby. Good service overall. Rooms need renovation. This hotel definitely needs to replace the carpets as you can tell that they are very old and torn.
Only stayed at Rahat Palace for 2 days during my trip to Almaty. Nothing really to complain about. Everything went smoothly starting from the airport transfer arranged by the property (fee - approx 20 USD). Check-in went quickly, receptionist was friendly and helpful despite the...More
Rahat Palace at first glance is luxurious but under the surface it needs a lot of renovation. The carpets in the rooms are becoming threadbare and some of the fittings are loose. The shower wouldn't stay in place and suddenly getting a faceful is irritating....More