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Rixos Almaty

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Rixos Almaty
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589 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Atyrau, Kazakhstan
Reviewed 12 July 2016

This is a superb hotel with fantastic spa facilities. The king sise bed is well proportioned to the sise of the room ...the bath is exceptional.....everyone is friendly, as expected in Kazakhstan where hospitality is paramount.

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Helpful?
Thank alphamcdelta
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear alphamcdelta, First of all, on behalf of the Team of Rixos Almaty we would like to thank you very much indeed for your choice of our hotel as an accommodation for your lodging needs here in Almaty. Thank for taking the time to write about us on Tripadvisor. We greatly appreciate your kind words about our hotel facilities. Thank...

Reviewed 12 July 2016 via mobile

I would have given this hotel 5 points if the Internet haven't been that bad The hotel is nice both the public areas and the room . The room is regular size , clean and comfortable Breakfast is good (the cook can make your omelette the way you like it) and the bar is ok and the room price is...

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Helpful?
Thank Sagive G
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Mr. Sagive G, Thank you for your recent feedback and for bringing to our attention problems with internet connection. Please, rest assured that all corrective measures have been taken after of. We are extremely pleased that you liked your stay with us as well as all services received in our hotel. Your comments are our inspiration to work harder...

Genève
Reviewed 11 July 2016

I have just spent 4 nights at the Ryxos Almaty. The rooms are coming up with a good standard within the Eastern region. The hotel services are very good with dedicated staff Hotel lobby is very nice with free Wifi and nice menus. Breakfast is very good but please make an effort on the juice :) as this is not...

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Helpful?
Thank jydams
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear jydams, First of all, we would like to thank you very much indeed for your warm and positive comments about our hotel facilities and most importantly for selecting our hotel as your accommodations of choice when you visited Almaty. We are pleased to know that you have enjoyed your stay with us and moreover, we are happy to hear...

Abu Dhabi, United Arab Emirates
Reviewed 11 July 2016

The Room was clean, large and well mantained. the room service was always on time. The location of the hotel is on the center of the city and 20 minutes from the airport. The Loby of the hotel is a pleasure surrounded with high class ships.

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Helpful?
Thank Kaabiama09
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Kaabiama09, First of all, on behalf of the Team of Rixos Almaty I would like to thank you very much indeed for your choice of our hotel as an accommodation for Almaty trip. Most importantly we appreciate you spending a time to left a positive feedback here at Tripadvisor. Clean, comfortable accommodation and exceptional level of service for each...

Denpasar, Indonesia
Reviewed 10 July 2016

Im stayed there with husband around one week )the style of hotel is so powerful and unic 😍the room is big and nice view from smal balcony☺thanks to the stuff ☺they are help to my husband with romantic surprise😙😙😄i recomended thjs hotel and for the next visit we will be happy to stay there again with our daughter 😇

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Helpful?
Thank Eva V
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Eva V, We would like to thank you for taking the time to write to us regarding your experience at the Rixos Almaty Hotel whilst staying us! We are extremely pleased to know that you enjoyed you stay with us as well as the services received in our Hotel. Your comments have been shared with our Team members accordingly...

Vienna, Austria
Reviewed 9 July 2016

2 nights there - coming at 02:00 (night), leaving two days later at 00:30 (night) - and all excellent. Very polite; perfect handling."Simply the best". All done as asked for; perfect knowledge of English, even some (small)) German.

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Thank salfenauer
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Salfenauer, First of all, we would like to thank you very much indeed for your warm and positive comments about our hotel services and facilities and most importantly for selecting our hotel as your accommodations of choice when you visited Almaty. We are pleased to know that you have enjoyed your stay with us. Moreover, we are happy to...

London, United Kingdom
Reviewed 9 July 2016 via mobile

I arrived in this hotel in the very early morning to be told shortly after checking in that the hotel spa's highly regarded swimming pool would be closed for maintenance for the duration of my 5 day stay -- to my great dismay. Having told the check in staff that I had no prior notice of this and that I...

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Helpful?
Thank tdandrea333
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear tdandrea333, Thank you for your great review! We are delighted to be your hotel of choice here in Almaty! We greatly appreciate your kind words about our hotel. We are pleased to know that you enjoyed your stay with us. Rixos Almaty is aimed to make your staying with us comfortable and enjoyable as much as possible, especially when...

Lostwithiel
Reviewed 8 July 2016 via mobile

Stayed at this hotel for three nights Well located in the centre of the city with views from some rooms over the city towards the mountains Everything that you would expect from a five star modern hotel Great breakfasts with a buffet service Meals can also be bought from a choice of restuarants in the centre of the hotel GF...

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Helpful?
Thank John G
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear John G, Thank you for the time taken to write a review about our hotel. We are delighted to read your fine comments about our location and service, as our staff takes great pride in delivering superior service. Rixos Almaty is located, as you mentioned, nicely with good ambiance just in the heart of the city. Attractions of it...

Reviewed 27 June 2016

I liked staying in Rixos Almaty. Its internal luxurious and pleasant atmosphere made us relaxed. A cake for my birthday was a really surprise to me! It was excellent! The staff was always polite and heplful!

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Helpful?
Thank Azamat K
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Azamat K, Thank you very much for taking your time in sharing your wonderful experience following your recent stay with us. Your positive feedback gives us the motivation to make the services better. Furthermore, we truly appreciate your positive comments about our staff and team members, who take great pride in delivering first-rate service. Very much looking forward to...

Larnaka District, Cyprus
Reviewed 25 June 2016

It was my second stay. Very good service and experience overall. Cannot find any drawback, everything is thought through till very detail, which makes the stay unforgettable. Especially i like the pillows and the breakfast and the service, any concern is sorted out immediately.

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Helpful?
Thank sania42016
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Sania, Thank you very much indeed for your five star review on Tripadvisor. We are extremely pleased that you liked your stay with us as well as all services received in our hotel. Your comments are our inspiration to work harder everyday to satisfy all our guests. Looking forward to seeing you soon at Rixos Almaty, Best Regards, Makhmut...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
This luxury 5-star hotel is located in central Almaty, half a mile from Nikolai Cathedral. Rixos Almaty Hotel offers modern rooms with free Wi-Fi internet and a spa with swimming pool. All rooms at Rixos Almaty feature air conditioning, a desk and a balcony with impressive views. All bathrooms include a bathtub and shower. A buffet breakfast is served each morning at Rixos Almaty. The restaurant serves international buffets as well as offering varied dining menus. The Lobby Bar & Lounge is open 24 hours a day, and guests can also dine at Wine Bar that has great selections of wines. The 23680 ft² spa also includes a gym, sauna, Turkish bath, indoor gardens and 7 massage rooms. Rixos Hotel is one mile from Almaty Opera House and 3 miles by cable car from Koktobe Mountain. ... more   less 

Additional Information about Rixos Almaty

Address: Seyfullina 506, Almaty 050012, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: $220 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos Almaty 5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Rixos Almaty Hotel Almaty
Hotel Style:
#1 Business Hotel in Almaty
#1 Spa Hotel in Almaty
#1 Luxury Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from Rixos Almaty staff and other travellers.
5 questions
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Almaty, Kazakhstan
U.S. Virgin Islands
over a year ago

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Questions? Get answers from Rixos Almaty staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the best in Almaty”
 of 5 bubbles 885muratk, 17 Jan 2017 | Read review
“Try the rooms overlooking the neighboring park”
 of 5 bubbles , 8 Jan 2017 | Read review
“large and comfortable rooms”
 of 5 bubbles ProfessorKaunas, 27 Nov 2016 | Read review
“All Rooms have views of the city due to the design of the city. Standard king room has a jacuzzi tub and shower.”
 of 5 bubbles jburr0ughs, 11 Nov 2016 | Read review
“Choose the rooms facing the Park”
 of 5 bubbles F1637MMjohnw, 7 Nov 2016 | Read review
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