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Rixos Almaty

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Traveller (358)
Room & Suite (104)
Dining (34)
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Overview
  • Excellent68%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“business trip”(43 reviews)
“excellent hotel”(27 reviews)
“lobby bar”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (748)
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Traveller rating
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7
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291
139
28
10
7
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All reviewsbusiness tripexcellent hotellobby barrain showerguest relationsbreakfast buffetturkish bathsteam roomgreat spacentral locationbusiness travelernon smoking roomrooms are spaciousvisiting almatygymcityatrium
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21 - 25 of 475 reviews
Reviewed 4 weeks ago via mobile

Very good hotel. Centrally locates. Clean with many amenities and amazing pool. Definitely recommend if staying in Almaty!! Nothing negative to say about this place. Ticked all the boxes Used as a base to see surrounding area and Almaty lake. Back drop of the nearby...More

Thank David B
Response from Nazym B, Front Office Manager at Rixos AlmatyResponded 4 weeks ago

Dear Mr. David B., Thank you very much for your kind words about our hotel. We are very happy to know you had a fantastic stay with us and enjoyed our location and facilities. Truly appreciate your review, it is so pleasing to read that...More

Reviewed 13 May 2018 via mobile

Stayed 3 nights at the Rixos while in Almaty for business. The Hotel is gorgeous and the amenities are what one would expect from a hotel of its class. The location is excellent. The staff went of their way to make my stay as comfortable...More

Thank Aaron E
Response from Nazym B, Front Office Manager at Rixos AlmatyResponded 16 May 2018

Dear Aaron E, Thank you very much for taking your time in sharing your wonderful experience following your recent stay with us. Your positive feedback gives us the motivation to make the services better. Furthermore, we truly appreciate your positive comments about our staff and...More

Reviewed 9 May 2018

I had 4 days stay in that Hotel. I love the rooms and Hotel interior design. The staff are very helpful. The lobby lounge is very cosy. I surely recommend that Hotel . I recomend to give more care for restaurant services.More

Thank Yasser B
Response from Nazym B, Front Office Manager at Rixos AlmatyResponded 16 May 2018

Dear Mr. Yasser B, First of all, we would like to thank you very much indeed for your warm and positive comments about our hotel services and facilities and most importantly for selecting our hotel as your accommodations of choice when you visited Almaty. We...More

Reviewed 2 May 2018 via mobile

Lots of glitz and glamour in the reception area. When it comes to servicing your rooms, room service meals and politeness, they entire staff falls completely short of any expection you should receive from your home away from home. Very disappointed in the entire stay!!More

1  Thank Yehia I
Response from Nazym B, Front Office Manager at Rixos AlmatyResponded 2 May 2018

Dear Dr. Yehia Ibrahim, First of all, we would like to thank you very much indeed for choice of our hotel and, most importantly, sincerely apologize for providing service which clearly did not meet with your expectations. I was, to be very honest, devastated to...More

Reviewed 29 April 2018

Nicely located the hotel (Azymut group) provedies the 5-star service. Plenty of staff, good trained, clean, all works fine. Food is great, and the good menu is variable at breakfast. The gym is great as well as water pool. I would say that for the...More

Thank silencd
Response from Zakaria T, Guest Relations Manager at Rixos AlmatyResponded 1 May 2018

Dear Mr. Silencd, Let us first thank you for choosing our hotel and sharing your review with other travelers. We are delighted to read your kind words, especially mentioning our hotel staff, wide selection of breakfast and great food. Thank you for the recommendation. We...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 174 - USD 240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Almaty
#2 Spa Hotel in Almaty
#2 Luxury Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 174 - USD 240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Almaty
#2 Spa Hotel in Almaty
#2 Luxury Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (358)
Room & Suite (104)
Dining (34)
Pool & Beach (7)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Parikshit77
25 August 2017|
AnswerShow all 3 answers
Response from Rob K | Reviewed this property |
No idea.....ask them!
0
Votes
Parikshit77
25 August 2017|
AnswerShow all 2 answers
Response from Jask56 | Reviewed this property |
Normally an LOI accompanies an application for a work visa, as they are a hotel and you just wish to be a guest you should contact a travel agency to solve this issue not an hotel as Egix2013 already advised, why would you... More
0
Votes
444guest
16 December 2016|
Answer
Response from AssylToibayeva | Property representative |
Dear Valued Guest, Warmest greetings from Rixos Almaty ! Thank you very much for interest shown to our hotel. We provide an extra bed for our guests upon request with pleasure. At Rixos Hotels, Expect Nothing Less... More
0
Votes
Room Tips
"City view doesn't offer much to see. Perhaps garden view is better."
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"choose corner suites on higher floors for perfect view"
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"Choose a room at a different hotel"
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"Take a room that has a view of the park"
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