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Rixos Almaty

703 reviews
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Traveller (346)
Room & Suite (104)
Dining (34)
Overview
  • Excellent67%
  • Very good26%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“business trip”(43 reviews)
“excellent hotel”(27 reviews)
“lobby bar”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
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Reviews (703)Write a Review
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All reviewsbusiness tripexcellent hotellobby barbreakfast buffetrain showerguest relationsturkish bathsteam roomgreat spaluxurious hotelwithin walking distancecentral locationgreat roomsfitness centerenjoyed my staynon smoking roomatrium
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1 - 5 of 446 reviews
Reviewed yesterday

I really enjoyed the hotel but too many minor niggles to give it a 5* 1) Really annoying and jarring discordant harsh trumpet jazz music in public areas, NOT what I what as peaceful music to enjoy breakfast or before I set off for work....More

Thank DRMB
Reviewed 4 days ago

Central location next to beautiful green park, spacious lobby full of flowers and trees. Fast and responsive service for 24 hours. Delicious dining and great variety of food for breakfast. Enchanting spa experience, one of the largest indoor hotel swimming pools. Rooms are clean and...More

Thank Oybek K
Response from Zakaria T, Director of Rooms and Guest Relations Department at Rixos AlmatyResponded 2 days ago

Dear Mr. Oybek K, Thank you very much indeed for choosing our hotel and sharing your great experience with other guests. It is a pleasure to read how much you enjoyed your stay and loved many aspects of our hotel including the location, food, rooms...More

Reviewed 1 week ago

The hotel is probably one of the best best hotels in Almaty. Great lobby to spend some time, spacious rooms, great breakfast, good service. Good location (you can also use Uber Taxi to go anywhere). If you're planing to spend some time in hotel (working,...More

Thank Guzin K
Response from Zakaria T, Director of Rooms and Guest Relations at Rixos AlmatyResponded 1 week ago

Dear Mr. Guzin K, First of all, we would like to thank you very much indeed for your warm and positive comments about our hotel services and facilities and most importantly for selecting our hotel as your accommodations of choice when you visited Almaty. We...More

Reviewed 3 weeks ago

We spent a night at the Rixos hotel and enjoyed our stay very much. Our room is spacious, comfortable and tastefully decorated. The balcony has a pleasant street view. Bathroom is clean and rain shower works great. We spent a lovely day relaxing at the...More

Thank Caroline D
Response from Zakaria T, other at Rixos AlmatyResponded 3 weeks ago

Dear Mrs. Caroline D, Thank you for your kind words and the time you took to share them with us. We are so glad that you enjoyed our hospitality, room cleaning, accommodation and dinner in Brasserie Restaurant. Our hotel aims to provide a truly unique...More

Reviewed 4 weeks ago

Very nice hotel and a positive experience from beginning to end. Nothing too much trouble for the professional and helpful staff. The hotel itself is modern without being super-chic, with spacious rooms, great bathrooms, free wifi, satellite TV....everything you need. Room service came within 20...More

Thank Bennelong
Response from Zakaria T, Front Office Manager at Rixos AlmatyResponded 4 weeks ago

Dear Mr. Bennelong, First of all, we would like to thank you very much indeed for your warm comments about our hotel services and facilities, and for choosing Rixos Almaty while you visited our city. We are happy that you enjoyed the comforts of your...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 173 - USD 232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Almaty
#2 Luxury Hotel in Almaty
#2 Spa Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 173 - USD 232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Almaty
#2 Luxury Hotel in Almaty
#2 Spa Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (346)
Room & Suite (104)
Dining (34)
Pool & Beach (7)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Parikshit77
25 August 2017|
AnswerShow all 3 answers
Response from Rob K | Reviewed this property |
No idea.....ask them!
0
Votes
Parikshit77
25 August 2017|
Answer
Response from Egix2013 | Reviewed this property |
I assume not, I'd suggest to ask a travel agency for loi
0
Votes
444guest
16 December 2016|
Answer
Response from AssylToibayeva | Property representative |
Dear Valued Guest, Warmest greetings from Rixos Almaty ! Thank you very much for interest shown to our hotel. We provide an extra bed for our guests upon request with pleasure. At Rixos Hotels, Expect Nothing Less... More
0
Votes
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123
Room Tips
"Park view is the the best. Should try swimming pool and spa, helps to relax. Cheaper to order taxi using..."
Read review
"Rooms connecting with suit rooms can be smaller"
Read review
"we liked city view more than park view"
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"The rooms with the park view are the better"
Read review
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