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Holiday Inn Almaty

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Holiday Inn Almaty
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410 Reviews from our TripAdvisor Community

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Showing 252: English reviews
Reviewed 24 September 2014

Recently stayed at the Holiday Inn for a business trip and found this hotel to be clean, the staff were friendly, the breakfast buffet was DELICIOUS, and the location is perfect for those looking to explore Almaty by foot or a short taxi ride. The staff was always helpful in assisting me with a taxi and making sure the driver...

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Helpful?
Thank Daniel L
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for your recent stay at Holiday Inn Almaty and for taking the time to leave your feedback. It is a pleasure to know that the hotel location was convenient for your needs, you found the room very comfortable for a couple and the breakfast being delicious. We are very grateful for your comments about our staff....

Kiev, Ukraine
Reviewed 23 September 2014

Very comfortable rooms, higly prepared personal and very good dishes in hotels restaurant and good location makes this hotel veru suitable for tthe busuness trips in Almaty. I was really enjoyed staying here.

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Helpful?
Thank Farid_AbuKhadid
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for your stay at Holiday Almaty and for taking the time to share your feedback with us. I am very happy to know that you enjoyed the stay and happy with the service provided by our staff. It is a pleasure to know that the hotel location was convenient for your needs, you found the room...

Carrara, Italy
Reviewed 1 September 2014 via mobile

Sono stato qui per lavoro e devo dire che è ottimo per lavoro. I limiti linguistici sono un problema in questo paese e devo dire che il personale dell'hotel fa di tutto per superarli. L'unico limite è il fatto che c'è un solo ristorante ma se venite qui per lavoro va più che bene. Ottimo, lo consoglio. I have been...

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Helpful?
Thank alexfdj
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for your recent stay at Holiday Inn Almaty and for taking the time to leave your feedback. I am happy to read that overall you enjoyed the stay and appreciated the hotel. It is a pleasure to know that the hotel location was convenient for your needs, and you found the room comfortable. Your important information...

Kuala Belait, Brunei Darussalam
Reviewed 31 August 2014

Stayed a few times here for a short stop over. Rooms are good and excellent choice of food. We had buffet in the evening and really enjoyed it. Check in / out is easily done and they will provide transportation to the airport.

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Helpful?
Thank Ton AJJ v
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, We value your feedback about our hotel. At Holiday Inn Almaty we strive to consistently ensure our facilities and service are superior. I am very pleased to hear you enjoyed your stay with us and that you feel you received great service. The pleasure is all ours to welcome you back in Almaty! Sincerely, Eric Seiler Acting General...

Seoul, South Korea
Reviewed 21 August 2014

Stayed 5 Nights in AUG 2014 for Biz trip Location is near by Almaty City hall. Near by Intercontinental Hotel . Room is clean and fair. Breakfast is quite good. Interesting thing is, near midnight, there are some pros are walking around in lobby and tipsy bar 1st floor

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Helpful?
Thank dtracy99
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, First of all we thank you for choosing our hotel, and we are glad to hear your positive comments regarding breakfast and rooms. We will investigate the incident on the lobby areas, since our policy is very strict in this sense, and we do not allow external visitors not registered with our hotel. We also hope to have...

Tehran, Iran
Reviewed 14 August 2014

Ten years of visiting Almaty for business and this was the best quality hotel I have ever stayed in. Rooms are nice and clean, staff helpful and breakfast with plenty of choices. Location is definitely not a plus as is far away from downtown or any eatery establishments. Wifi was great the first night but painfully slow during the first...

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Helpful?
Thank hossein_hosseini
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for taking the time and sharing feedback about your stay at Holiday Inn Almaty. I am extremely happy to read that you found our hotel suitable for your needs and that you were satisfied with your experience with us. We will surely share your kind words of appreciation with all our colleagues. It is very unfortunate...

Sutton Coldfield, United Kingdom
Reviewed 21 July 2014

Stayed here just for one night but perhaps wouldn't have wanted to be any longer. Room was clean and decidedly average but staff were very poor and couldn't speak very much English not a crime I know but made life difficult. Although it was well situated it is almost opposite the Intercontinental which at just $20 more is certainly a...

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Helpful?
Thank Mick C
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for reviewing our hotel on tripadvisor and leaving your feedback. I am sorry to hear we did not meet your expectations. We understand English is very important for most our guests and is definitively a key criteria on our hiring process. Your comment can only motivate us to continue working on improving this point Our pricing...

Dubai, United Arab Emirates
Reviewed 17 July 2014

I enjoyed staying at the Holiday Inn Almaty in August 2013. It's a little pricey but everything in Almaty is pricey. I enjoyed the area, it was walking distance to everything, including the Intercon which had great outdoor food and indoor restaurants as well. I would definitely stay there again.

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1Thank gypsyheart777
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for your stay at Holiday Inn Almaty and for taking the time to leave your feedback. I am happy to read that overall you enjoyed the stay and appreciated the hotel. Our pricing is comparable to similar properties in the area and we feel we provide good value given our central location and facilities. The pleasure...

Reviewed 16 July 2014

The hotel is uptown at the Northern end of the city - it's far enough away from the centre to be quietish but close enough to not seem a bore going wherever you plan to. That said - this isn't a walk-out-and-find-a-restaurant place. It needs planning and a taxi. That suited me very well and after some recent shabby hotel...

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Helpful?
Thank Sebmack
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Holiday Inn Almaty on TripAdvisor. I am happy that you had a pleasant stay with us and found our hotel convenient for your needs. I am glad that you appreciated the free wi-fi and recommend our property to others. Hope to see you again if you are...

Istanbul
Reviewed 10 July 2014

I do visit here for almost last 4 years. The time is running fast and Holiday Inn still wears these years well (!). This time I faced something even different. Although I am a loyalty member of IHG club and my room preference is well described as non-smoking, receptionist guy told they ran out of non-smoking rooms. After a minute...

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Helpful?
Thank twingotrip
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for choosing Holiday Inn Almaty and for sharing details about your stay. We value your feedback. It is regretful to hear that you had a less than pleasant experience with our front office. Please kindly contact us on alakz.gm@ihg.com and let us know in which room number you stayed in order to fix these issues in...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Welcome to the Holiday Inn Hotel Almaty! The first international hotel of the middle class in the city and the first Holiday Inn in Kazakhstan. Holiday Inn Hotel will be able to offer you excellent service and facilities at an affordable price for both local and foreign guests. It is located in the heart of the business and financial district of Almaty, near shopping centers and in 25 minutes drive from the airport. From terraces, as well as from most rooms stunning views of the mountains of Tien Shan are opening. You can unlatch the window to let fresh air in to your contemporary Guest room. Satellite TV channels on the flat-screen TV and wireless Internet will help keep you up-to-date. Open the blackout curtains to mountain views after a sound night's sleep. ... more   less 

Additional Information about Holiday Inn Almaty

Address: Timiryazeva 2D, Almaty 050013, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: $98 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Almaty 4*
Number of rooms: 34
Reservation Options:
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Also Known As:
Holiday Inn Almaty Hotel Almaty
Hotel Style:
#6 Best Value Hotel in Almaty
#7 Luxury Hotel in Almaty
#8 Business Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Almaty staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Almaty staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the room facing the mountain or Kcell for a quiet room. Room on the other side are facing the main road which can be noisy.”
I8101LVericc, 23 Apr 2017 | Read review
“Backside rooms are without traffic noise.”
6rolfg, 28 Oct 2016 | Read review
“Views looking out to mountains but there is building construction which has not been finished cross the street from the main entrance”
HappyTravelerAbm, 7 Aug 2016 | Read review
“Mountain view to south”
tynkr, 26 Jul 2016 | Read review
“Higher floors provide access to stunning city or mountain views.”
michaelcostello2016, 24 Jul 2016 | Read review
5 of 5