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Holiday Inn Almaty

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Holiday Inn Almaty
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409 Reviews from our TripAdvisor Community

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Showing 251: English reviews
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Hong Kong, China
Reviewed 2 days ago NEW

It should be ranked as Excellent. They provided personalized services and comprehensive touring information to me before arrival. However, after arrival, we found that the hotel lobby with strong smoking smell. I didn't found the smoking smell in another hotel in Almaty I stayed in this trip. Furthermore, before arrival, I got the reply from them, about " high floor...

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Helpful?
Thank PhilipBALL
Almaty, Kazakhstan
Reviewed 2 weeks ago

Today we had business lunch in Holiday Inn hotel with my colleagues. It was a great experience I must say. From the main entrance we had been warmly greeted by employees. Staff is very helpfull, smiley, friendly and attentive. Lunch was good as well. Wide dish choice. The food was not fat or unhealthy which is very critical for me...

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Helpful?
Thank _aluashaibraeva
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear guest! Thank you for taking the time on reviewing due to your recent stay at Holiday Inn Almaty. It is a pleasure to know that in general you enjoyed your stay with us. A special thanks regarding your positive comments onto breakfast quality. We always strive to offer the best services to our guest and your feedback is very...

Istanbul, Turkey
Reviewed 4 weeks ago

No matter what the purpose of your travel to Almaty is, this hotel does the trick. The rooms are a bit small but comfortable with all the familiar amenities in place. The restaurant for breakfast offered a plenty of choices for the international travelers. The staff was the most helpful both at the reception and housekeeping. However, the servers during...

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Helpful?
Thank Kamillo681
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear guest, Thank you for your feedback regarding your recent visit at our hotel. It is a pleasure to know that in general you enjoyed your stay with us. Our team is always strive to offer the best services to our guest and your comments are very important for us. Thank you that you mentioned our comfortable rooms and our...

Tashkent, Uzbekistan
Reviewed 13 March 2017 via mobile

Excellent stuff service, lovely comfortable rooms, excellent breakfast with huge amount of food kinds. In love with this hotel. Bath is very cute, all is clean. A specially i liked daily 2 numbers of milk packs for tea as standard provision. Thank you hotel stuff and Cook.

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Helpful?
Thank Emile_Tuktarov
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear guest, Thank you for your feedback regarding your recent visit at our hotel. It is a pleasure to know that in general you enjoyed your stay with us. Our team is always strive to offer the best services to our guest and your comments are very important for us. We hope to have the honor of serving you again....

London
Reviewed 10 March 2017 via mobile

The hotel staff were all very attentive and having arrived before check in time they found a room within half an hour and offered us complimentary coffee and snack whilst we waited. The room was an average size and was very clean throughout the stay. Whilst on a map the hotel looks quite a way from anything we found a...

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Helpful?
Thank Laser8London
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest! Thank you for your feedback regarding your recent visit at our hotel. It is a pleasure to know that in general you enjoyed your stay with us. Our team is always strive to offer the best services to our guest and your comments are very important for us. We hope to have the honor of serving you again....

Dushambe
Reviewed 29 December 2016

Very friendly and efficient staff speaking a very good English and Russian. They make you feel comfortable. Dinner was OK and the standards of this level of Hotel are respected. Rooms very clean and well equipped.

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Helpful?
Thank VeroHelo
Holiday_Inn_Almaty, Manager at Holiday Inn Almaty, responded to this review

Dear VeroHelo, Thank you so much for your review of our hotel. I am extremely happy to read that you found our hotel comfortable for your visits to Almaty. A positive guest experience is something our staff takes great pride in, so we value your feedback. We appreciate your kind words about our hotel standards, amenities and service. We hope...

Reviewed 14 December 2016 via mobile

Good location and friendly staff. Breakfast and the options in the bar were very limited and expensive. Hygiene was average compare to other Holiday Inns. Indoor smoking area near by the entrance looks cheap.

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Helpful?
Thank Kemal D
Holiday_Inn_Almaty, Manager at Holiday Inn Almaty, responded to this review

Dear Kemal D, Thank you for taking the time to review your stay at our hotel. I am sorry to hear we did not meet your expectations; your feedback is much appreciated and acted upon. We always strive to provide the best services to our guests and we will take necessary actions regarding your comments in particular breakfast and bar...

Reviewed 13 December 2016 via mobile

Typical business hotel. Hotel staff were cooperative. Nice breakfast. Locker was not working got it repaired in no time. Very good location but need to get texi for going out. Good for business travel.

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Helpful?
Thank Salvin S
Holiday_Inn_Almaty, Manager at Holiday Inn Almaty, responded to this review

Dear Salvin S, Thank you for reviewing your experience at Holiday Inn Almaty. We always strive to offer the best services to our guests and your comments are very important to us. I am pleased to hear you enjoyed your stay with us. We will surely pass your words of appreciation to our staff and breakfast quality. Thank you for...

Kuala Lumpur, Malaysia
Reviewed 21 November 2016 via mobile

It was a transit for us where we were able to spend some day hours in Almaty. Its an opportunity not to be missed exploring Almaty. Holiday Inn Almaty isnt a huge hotel with great lobby but am very happy with their rooms and their breakfast spread was very nicely laid out especially the bakery table. The staff is kind...

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Helpful?
Thank seringukay
Holiday_Inn_Almaty, Manager at Holiday Inn Almaty, responded to this review

Dear guest, Thank you for reviewing your experience at Holiday Inn Almaty. We always strive to offer the best services to our guests and your comments are very important to us. Our special gratitude for breakfast quality and room condition. It is a pleasure to know that you enjoyed your stay with us. A positive guest experience is something our...

Laramie, Wyoming
Reviewed 8 November 2016

I stayed here for three nights. The first night I arrived at about 2am.There was no problem holding the room. The night desk was friendly and they spoke English. The property was clean and comfortable and I was happy with the stay. I left town to visit the interior of Kazakhstan and returned for two days. There was some uncertainty...

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Helpful?
Thank Michael B
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Michael B, Laramie, Wyoming, Thank you for choosing Holiday Inn Almaty and for your recommend. I am very pleased to read that you enjoyed your stay with us. We are glad to know that you liked our reception staff. We deeply value your comments; they help us to maintain and enhance our services and facilities to the highest standards....

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Welcome to the Holiday Inn Hotel Almaty! The first international hotel of the middle class in the city and the first Holiday Inn in Kazakhstan. Holiday Inn Hotel will be able to offer you excellent service and facilities at an affordable price for both local and foreign guests. It is located in the heart of the business and financial district of Almaty, near shopping centers and in 25 minutes drive from the airport. From terraces, as well as from most rooms stunning views of the mountains of Tien Shan are opening. You can unlatch the window to let fresh air in to your contemporary Guest room. Satellite TV channels on the flat-screen TV and wireless Internet will help keep you up-to-date. Open the blackout curtains to mountain views after a sound night's sleep. ... more   less 

Additional Information about Holiday Inn Almaty

Address: Timiryazeva 2D, Almaty 050013, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: $101 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Almaty 4*
Number of rooms: 34
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Also Known As:
Holiday Inn Almaty Hotel Almaty
Hotel Style:
#6 Best Value Hotel in Almaty
#7 Luxury Hotel in Almaty
#8 Business Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Almaty staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Almaty staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Backside rooms are without traffic noise.”
6rolfg, 28 Oct 2016 | Read review
“Views looking out to mountains but there is building construction which has not been finished cross the street from the main entrance”
HappyTravelerAbm, 7 Aug 2016 | Read review
“Mountain view to south”
tynkr, 26 Jul 2016 | Read review
“Higher floors provide access to stunning city or mountain views.”
michaelcostello2016, 24 Jul 2016 | Read review
“Try mountain view but be prepared to see shell of abandoned building next door”
vinchy, 17 Jun 2016 | Read review
5 of 5