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Holiday Inn Almaty

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Holiday Inn Almaty
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397 Reviews from our TripAdvisor Community

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Showing 246: English reviews
Dushambe
Reviewed 2 weeks ago

Very friendly and efficient staff speaking a very good English and Russian. They make you feel comfortable. Dinner was OK and the standards of this level of Hotel are respected. Rooms very clean and well equipped.

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Helpful?
Thank VeroHelo
Holiday_Inn_Almaty, Manager at Holiday Inn Almaty, responded to this review

Dear VeroHelo, Thank you so much for your review of our hotel. I am extremely happy to read that you found our hotel comfortable for your visits to Almaty. A positive guest experience is something our staff takes great pride in, so we value your feedback. We appreciate your kind words about our hotel standards, amenities and service. We hope...

Reviewed 14 December 2016 via mobile

Good location and friendly staff. Breakfast and the options in the bar were very limited and expensive. Hygiene was average compare to other Holiday Inns. Indoor smoking area near by the entrance looks cheap.

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Helpful?
Thank Kemal D
Holiday_Inn_Almaty, Manager at Holiday Inn Almaty, responded to this review

Dear Kemal D, Thank you for taking the time to review your stay at our hotel. I am sorry to hear we did not meet your expectations; your feedback is much appreciated and acted upon. We always strive to provide the best services to our guests and we will take necessary actions regarding your comments in particular breakfast and bar...

Reviewed 13 December 2016 via mobile

Typical business hotel. Hotel staff were cooperative. Nice breakfast. Locker was not working got it repaired in no time. Very good location but need to get texi for going out. Good for business travel.

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Helpful?
Thank Salvin S
Holiday_Inn_Almaty, Manager at Holiday Inn Almaty, responded to this review

Dear Salvin S, Thank you for reviewing your experience at Holiday Inn Almaty. We always strive to offer the best services to our guests and your comments are very important to us. I am pleased to hear you enjoyed your stay with us. We will surely pass your words of appreciation to our staff and breakfast quality. Thank you for...

Kuala Lumpur, Malaysia
Reviewed 21 November 2016 via mobile

It was a transit for us where we were able to spend some day hours in Almaty. Its an opportunity not to be missed exploring Almaty. Holiday Inn Almaty isnt a huge hotel with great lobby but am very happy with their rooms and their breakfast spread was very nicely laid out especially the bakery table. The staff is kind...

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Helpful?
Thank seringukay
Holiday_Inn_Almaty, Manager at Holiday Inn Almaty, responded to this review

Dear guest, Thank you for reviewing your experience at Holiday Inn Almaty. We always strive to offer the best services to our guests and your comments are very important to us. Our special gratitude for breakfast quality and room condition. It is a pleasure to know that you enjoyed your stay with us. A positive guest experience is something our...

Laramie, Wyoming
Reviewed 8 November 2016

I stayed here for three nights. The first night I arrived at about 2am.There was no problem holding the room. The night desk was friendly and they spoke English. The property was clean and comfortable and I was happy with the stay. I left town to visit the interior of Kazakhstan and returned for two days. There was some uncertainty...

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Helpful?
Thank Michael B
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Michael B, Laramie, Wyoming, Thank you for choosing Holiday Inn Almaty and for your recommend. I am very pleased to read that you enjoyed your stay with us. We are glad to know that you liked our reception staff. We deeply value your comments; they help us to maintain and enhance our services and facilities to the highest standards....

Reviewed 28 October 2016

Standart City hotel, nice food. Rooms are clean and offer all you need. 24 h bar with food. Very pleasant detail. Unfortunately the gym was closed due to some problems. Helpful staff. In general a good place for business trips.

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Helpful?
Thank Rolf G
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Rolf G, Thank you very much for taking the time to review your stay at Holiday Inn Almaty. We are happy to know that you liked our food, bar, service, clean rooms and, that you found the location convenient. Please accept our apologize for the inconvenience you had to face during your stay. The gym was closed due to...

İstanbul, Türkiye
Reviewed 18 October 2016

Hotel staff was helpful and they have smiling face. They have big open buffet for breakfast and they were delicious. Silent and clean rooms. I've stayed for just 1 night but i've liked it. You can easily reach from airport also.

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Helpful?
Thank thedragchampion
Holiday_Inn_Almaty, Holiday Inn Almaty Team at Holiday Inn Almaty, responded to this review

Dear Guest, We would like to thank you for choosing our hotel during your stay in Almaty. It is a great pleasure to know that you liked your stay with us. We are looking forward of welcoming you back again! Sincerely, Holiday Inn Almaty Team

San Jose, California
Reviewed 4 October 2016 via mobile

Head business visits few times. Good for 3 stars, but not more. Still smoking hotel as well. Would recommend more focus on Platinum customers. Pillows requires replacement, not easy to sleep on. Of course this is not an expensive hotel, so what you pay for is what you get.

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Helpful?
Thank olegv24
Holiday_Inn_Almaty, Front Office Manager at Holiday Inn Almaty, responded to this review

Dear Olegv24, Thank you for choosing our hotel during your stay in Almaty. We appreciate your feedback regarding our hotel services and staff. Your comments will help us to maintain and improve our facilities and services. Holiday Inn is looking forward of welcoming you back again! Sincerely, Arzigul Surina Front Office Manager

Reviewed 23 September 2016

Rooms were smaller than we expected. We stayed a couple of days for our business trip. Poor wi-fi connection should be improved. Nice breakfast. Poorly designed, old furnished. Location is not bad. No swimming pool.

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Helpful?
Thank Otabek J
Holiday_Inn_Almaty, Front Office Manager at Holiday Inn Almaty, responded to this review

Dear Otabek J, Thank you for reviewing your stay at Holiday Inn Almaty. We take all comments into consideration and welcome any opportunity to improve. I am very sorry to know that we did not meet your expectations. Please kindly accept our apologize for any inconvenience you have faced during your stay with us. We hope to have the pleasure...

Singapore, Singapore
Reviewed 21 September 2016 via mobile

Stayed for 2 nights when i was travelling around Almaty. The hotel was in a fantastic location. It is located right opposite the famous Gakku restaurant, 5mins walk away from a mini grocery store that open till late night, 15mins walk away from a shopping mall and several tourist attractions. The staffs at the reception were also helpful, polite and...

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Helpful?
Thank Chun Yin L
Holiday_Inn_Almaty, Front Office Manager at Holiday Inn Almaty, responded to this review

Dear Chun Yin L, Thank you for your feedback! It is a great pleasure to read that you enjoyed your stay with Holiday Inn Almaty. We are happy to know that you liked the location and hotel staff, the personnel will be highly encouraged by your comment. Thank you once again for sharing your experience with us. We hope to...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Hotel Almaty! The first international hotel of the middle class in the city and the first Holiday Inn in Kazakhstan. Holiday Inn Hotel will be able to offer you excellent service and facilities at an affordable price for both local and foreign guests. It is located in the heart of the business and financial district of Almaty, near shopping centers and in 25 minutes drive from the airport. From terraces, as well as from most rooms stunning views of the mountains of Tien Shan are opening. You can unlatch the window to let fresh air in to your contemporary Guest room. Satellite TV channels on the flat-screen TV and wireless Internet will help keep you up-to-date. Open the blackout curtains to mountain views after a sound night's sleep. ... more   less 

Additional Information about Holiday Inn Almaty

Address: Timiryazeva 2D, Almaty 050013, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: $107 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Almaty 4*
Number of rooms: 34
Reservation Options:
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Also Known As:
Holiday Inn Almaty Hotel Almaty
Hotel Style:
#7 Luxury Hotel in Almaty
#8 Business Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Almaty staff and other travellers.
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Questions? Get answers from Holiday Inn Almaty staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Backside rooms are without traffic noise.”
 of 5 bubbles 6rolfg, 28 Oct 2016 | Read review
“Views looking out to mountains but there is building construction which has not been finished cross the street from the main entrance”
 of 5 bubbles HappyTravelerAbm, 7 Aug 2016 | Read review
“Mountain view to south”
 of 5 bubbles tynkr, 26 Jul 2016 | Read review
“Higher floors provide access to stunning city or mountain views.”
 of 5 bubbles michaelcostello2016, 24 Jul 2016 | Read review
“Try mountain view but be prepared to see shell of abandoned building next door”
 of 5 bubbles vinchy, 17 Jun 2016 | Read review
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