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The Westin Sendai

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Traveller (838)
Room & Suite (326)
Dining (33)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Spa
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Paid Internet
Paid Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Mountain View
Great View
HOTEL CLASS
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689Reviews
949Photos
4Q+A
34Room tips
Traveller rating
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Popular mentions
+3
The hotel is located on the upper levels of an office block, from the 26th floor onwards. Therefore the view from the rooms is fantastic, you can see the city of Sendai and beyond. The beds are very comfortable. The rooms are clean and cozy. The buffet breakfast was very
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Response from Inspiration809805, 口コミ担当 at The Westin Sendai
Responded 3 weeks ago
Dear ann_pgh Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure they offer the highest levels of service. Thank you once again and we look forward to welcoming you again. Best Wishes,
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Our Honeymoon in the Westin Sendai was excellent. -Staff and service We left one of our bags on the bus when coming to the hotel. The staff is very helpful in finding our bag. The bag is found within an hour. We really appreciate his work. -Room When we entered the room, the
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Response from Inspiration809805, 口コミ担当 at The Westin Sendai
Responded 14 Jan. 2019
Dear ansonchung, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure they offer the highest levels of service. Thank you once again and we look forward to welcoming you again. Best Wishes,
Read more
The hotel is built atop another building, so reception is on the 26th floor and guest rooms, complete with floor to ceiling picture windows are all above that, so the views from every room are amazing. The room itself was very comfortable - very large with an oversized King
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Response from Inspiration809805, 口コミ担当 at The Westin Sendai
Responded 20 Nov. 2018
Dear Bernadette E, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure they offer the highest levels of service. Thank you once again and we look forward to welcoming you again. Best Wishes,
Read more
Our stay in the Westin Sendai was excellent. The room was spacious and very comfortable with a King size bed. The bathroom had a shower and a bath which was most welcome compared to many hotels which only have the shower in the bath. The staff were also excellent. Views from the
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Response from Inspiration809805, 口コミ担当 at The Westin Sendai
Responded 11 Nov. 2018
Dear blackbat88, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure they offer the highest levels of service. Thank you once again and we look forward to welcoming you again. Best Wishes,
Read more
Travelling the world with Westin Hotels, this one lives up to the Name. Great location and beautiful views from 26th and higher floors. Staff professional and elegant art and decor. There is an Executive Lounge with breakfast, evening snacks and drinks all day. Great Wifi and
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Response from Inspiration809805, 口コミ返信担当 at The Westin Sendai
Responded 29 Oct. 2018
Dear LHOVancouver , Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure they offer the highest levels of service. Thank you once again and we look forward to welcoming you again. Best Wishes,
Read more
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くつろげます。
バスルームも広々
ここだけが窮屈
Photo provided by managementThe Westin Sendai
Guest room
Photo provided by managementThe Westin Sendai
Guest room
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12345666
In my opinion - yes you can smell it. Not acceptable.
2 votes
Dear Guest, Greetings from The Westin Sendai. Thank you for your inquiry. There are 2 ways to go and from the airport. First of all, there are taxi readily available at Sendai airport. There is a taxi stand near the entrance of Sendai airport and you can get a taxi. Taxi fare will be around 7,000JPY to 8,000JPY. It takes about 35~45 minutes from the airport to the hotel. Secondly, there is a train called Sendai Airport Access Line, which takes about 30 min from Sendai airport station to Sendai Station.The cost is 650 JPY per one way. From Sendai station to The Westin Sendai,it takes around 10 minutes on foot and 5 minutes by taxi.(about 700 JPY) If you would like us to arrange taxi pick up, please contact directly to our hotel. We look forward to welcoming you in April! The Westin Sendai
0 votes
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くーみんさん、ご質問ありがとうございます。 残念ながらウェスティンホテルから、メイン会場の定禅寺通りの 光のページェントは見えないと思います。 徒歩10分程度の距離ですので、電飾された欅並木を徒歩でご覧に なられた方が、宜しいかと思います。 ホテルから、光のページェントをお楽しみになられたいのでしたら、 定禅寺通り沿いのホテルとなりますが、残念ながらシティーホテル は有りません。
1 vote
"All rooms have wonderful views"
"Higher Rooms, and access to Executive Lounge?"
"lotion has a very good scent"
"great location, close to station close to kokubuncho, wonderful view, good price level"
"Excellent views all around, but my favorite are the rooms facing Sendai Station which offer same view as 26th floor lobby."
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1234567
PRICE RANGE
USD 145 - USD 347 (Based on Average Rates for a Standard Room)
LOCATION
JapanTohokuMiyagi PrefectureSendaiHirose Dori StationKotodai Koen Station
NUMBER OF ROOMS
292
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