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The Westin Sendai

583 reviews
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Traveller (676)
Room & Suite (235)
Dining (27)
Overview
  • Excellent66%
  • Very good29%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Internet
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
Room Service
4.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (583)Write a Review
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All reviewstallest buildingthe executive loungeheavenly bedfloor to ceiling windowssuperior roombreakfast buffettrain stationexcellent hoteltwo double bedsrooms are spaciousstar levelcannot praise them enoughawesome viewbeautiful roomcharging for wi fichief conciergejapanese influence
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Reviewed 2 weeks ago

room, corner suite as an upgrade was wonderful with an exquisite view over Sendai on the 28th floor...can´t get better...room , reception , club level all was great, Price / performance in general great! the restaurant and the lobby bar however was far off 5...More

Thank nitschkef
Response from ウェスティンホテル仙台_担当, 支配人 at The Westin SendaiResponded 1 week ago

Dear nitschkef, Thank you for taking the time to review The Westin Sendai. We are glad to hear that you enjoyed our room. However, we are very sorry for your experience at the bar. We are taking this matter very seriously, reported to a person...More

Reviewed 2 weeks ago

I had a fantastic stay at the Westin during my recent visit to Sendai. The hotel is one of the newer properties in the city, located about 10 minutes away from Sendai Station and occupying the top floors of the tallest building visible. The layout...More

Thank Tom C
Response from ウェスティンホテル仙台_担当, 支配人 at The Westin SendaiResponded 2 weeks ago

Dear Tom C, Thank you for taking the time to review The Westin Sendai. We would like to express our deep regrets for your unpleasant experience while you were staying with us. We are taking this matter very seriously, reported to a person in-charge of...More

Reviewed 17 January 2018

We stay in The Westin Hotel Sendai for 1 night. All of the infrastructure here is excellent, especially for Executive Lounge in 26F, food is delicious, view is beautiful. Everything so impressive for my families and I. We hope we will visit here again to...More

Thank Richard H
Response from ウェスティンホテル仙台_担当, 支配人 at The Westin SendaiResponded 4 weeks ago

Dear. Richard H, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We...More

Reviewed 2 January 2018

This is a spectacularly well run and excellent hotel, were still here, but everything from check-in, to assistance to the quality of the rooms to the demeanor of the staff is superb. The hotel is about ten minutes away from Sendai Station(walk is fine but...More

Thank Michael T
Response from ウェスティンホテル仙台_担当, 支配人 at The Westin SendaiResponded 4 January 2018

Dear, Michael T Thank you very much for previous stay with us. We are very happy and honored received your comment. Your comment will be regarded as important and shared inside our hotel. We are looking forward to having you at The Westin Sendai in...More

Reviewed 27 November 2017

This is a business trip staying 4 days in Sendai, Japan. They don't allow guest to check-in early asking for money. So I need to come back at 15:00. Their lounge quite big. Hotel near the Sendai station. Breakfast is good.More

Thank agatha l
Response from ウェスティンホテル仙台_担当, Manager at The Westin SendaiResponded 28 November 2017

Thank you for taking the time to share your recent experience at the Westin Sendai with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest. However,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Details
Price range
USD 148 - USD 319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Sendai
#1 Luxury Hotel in Sendai
#1 Romantic Hotel in Sendai
#1 Business Hotel in Sendai
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 148 - USD 319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Sendai
#1 Luxury Hotel in Sendai
#1 Romantic Hotel in Sendai
#1 Business Hotel in Sendai
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (676)
Room & Suite (235)
Dining (27)
Business Centre & Event Rooms (3)
Questions & Answers
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CaliforniaDoug
26 March 2017|
AnswerShow all 2 answers
Response from ウェスティンホテル仙台_担当 | Property representative |
Dear Guest, Greetings from The Westin Sendai. Thank you for your inquiry. There are 2 ways to go and from the airport. First of all, there are taxi readily available at Sendai airport. There is a taxi stand near the... More
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Room Tips
"great location, close to station close to kokubuncho, wonderful view, good price level"
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"Excellent views all around, but my favorite are the rooms facing Sendai Station which offer same view as 26th..."
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"Wonderful Luxury Hotel"
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"Go High, get the view (North? I think) so you can marvel at the 100M Bhudda."
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