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Richmond Hotel Sendai

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Richmond Hotel Sendai
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579 Reviews from our TripAdvisor Community

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Showing 22: English reviews
Level Contributor
150 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 2 weeks ago

The first room that I was given at the 6th floor had strange noises coming from the air condition ducts, sufficiently loud and intermittent so that one could not sleep there. I was given a replacement room at the 5th floor and discovered that the telephone had no outside line, so I could not make some essential phone calls that... More 

Helpful?
Thank Procaccia
Lausanne, Switzerland
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 12 September 2016

The hotel was just one stop with JR from the main station, or about 10-15 minutes by foot. It was also close to the famous covered market street called “Ichibancho Shopping Arcade” and AER building where you can go for a panoramic view of Sendai on the 31th floor for free. Hotel staffs were very friendly and helpful. The hotel... More 

Helpful?
Thank Suradech S
Singapore, Singapore
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 16 July 2016

Given that It was my first time in Sendai, it took me quite a while to get the directions right. If you are coming from the Shinkansen side of Sendai station, you can head towards the West Exit (A13 or A14) of the station. When you are on the Omiyage shops floor (2F) and there's a pedestrian bridge in front... More 

Helpful?
1 Thank jayque33
仙台 リ, 支配人 at Richmond Hotel Sendai, responded to this review

Thank you for staying with us. At first,we are sorry for troubling you.That is correct just as you said that it takes about 10mins from Sendai Station and there's no escalators and elevators on the way.We recommned the guest those who have a lot of luggage to come by taxi. In addition,we appologize for cleaning deficienceis and inattentive to our... More 

Vlaardingen, The Netherlands
Level Contributor
209 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
Reviewed 22 November 2015

Can not recommend this hotel. Rooms were hot, ac did not work, and the breakfast was very bad and almost no choice. Internet was so slow and hardly worked. Skype was mostly not possible. Is close to the trainstation that is why I booked this hotel. Size of the room and the bathroom was good, Staff friendly and room was... More 

Helpful?
Thank Tessavanweelie
リッチモンドホテル仙台, 支配人 at Richmond Hotel Sendai, responded to this review

Dear Tessavanweelie, Thank you for staying with us and we really apologize for your experience. We will make efforts to improve situation that you indicated. Take care and safe trip. More 

Philadelphia, Pennsylvania
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 14 November 2015

Among the less expensive chains, Richmond excels. This was no exception. The fine service started when I checked in and was told that my luggage, which I had sent ahead, was already in my room. The room, a single, was more spacious than most in this price range, with extra pillows, real coffee (a little in-cup filter set-up), good air... More 

Helpful?
1 Thank RogerR-Phila
リッチモンドホテル仙台, 支配人 at Richmond Hotel Sendai, responded to this review

Thank you for staying with us on your recent visit to Sendai. We are so sorry that we are located on a little bit far place from Sendai staiton and from downtown. But I am pleasant to hear your positive feedback. On behalf of our team, it was a pleasure to take care of you and we look forward to... More 

Hamburg, Germany
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 October 2015

Nice room, charger for different mobile phones was provided, breakfast (both European & Japanese food), very friendly staff, nothing to complain about. This is a good hotel and I would stay there again without hesitation.

Helpful?
Thank Melf B
リッチモンドホテル仙台, 支配人 at Richmond Hotel Sendai, responded to this review

Thank you for staying at Richmond Hotel Sendai. We are so glad to you had nice stay. We hope you visit to Sendai, and stay our hotel again. More 

Level Contributor
229 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 3 August 2015 via mobile

Our room was extremely comfortable and very well serviced during our stay. We had a great view from our window which gave us a good feel for the heart of the city. All of the staff were friendly and helpful. The real highlight is the pleasant restaurant for breakfast and enjoying a little down time relaxing in during the day.

Helpful?
Thank harrytravellers
リッチモンドホテル仙台, 支配人 at Richmond Hotel Sendai, responded to this review

Thank you for staying at Richmond Hotel Sendai. We are so glad to you had nice stay. We hope you visit to Sendai, and stay our hotel again. Thank you so much. More 

Level Contributor
75 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 16 February 2015

This is the second Richmond Hotel I have stayed at in Japan (the other was in Fukushima City which was also very good). The hotel is strategically located within a 100 yards or so of the main JR Train station. Checkin was easy and the attendant spoke enough English to address all points of interest. I had a double bed... More 

Helpful?
Thank Tim M
リッチモンドホテル仙台, 支配人 at Richmond Hotel Sendai, responded to this review

Thank you for staying at Richmond Hotel Sendai. We are so glad to you had nice stay. We hope you visit to Sendai, and stay our hotel again. Thank you so much. More 

Kobe, Japan
Level Contributor
122 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 20 November 2014

The Richmond Hotels have newer buildings than most business hotels, so they have tweaked their small rooms and amenities. Space is somehow more efficiently used so the room and bath doesn't feel as claustrophobic as most Japanese business hotels, and their rates are less than average. The hotel piles on the small pleasures. A desk with a comfortable chair, a... More 

Helpful?
Thank Chuck K
リッチモンドホテル仙台, 支配人 at Richmond Hotel Sendai, responded to this review

 Thank you so much for your positive feedback about our hotel. We work very hard to deliver excellent service that is both warm and relaxed every day, for every guest, every stay. Your feedback makes it all worth it. We are waiting for your visit Japan again. More 

Singapore
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 October 2014 via mobile

As many of you know traveling in Japan you must expect smaller hotel rooms than other parts of the world. This hotel has the small room concept but with just a little more space that the desk is functional and I am not tripping over my luggage. The wifi is exceptionally fast. The TV however has only D-life in bilingual,... More 

Helpful?
1 Thank Brancholia
リッチモンドホテル仙台, 支配人 at Richmond Hotel Sendai, responded to this review

Thank you for staying at Richmond Hotel Sendai. We are so glad to you had nice stay. We hope you visit to Sendai, and stay our hotel again. Thank you so much. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
Food & drink at the hotel
Royal Host Sendai Kakyoin
Royal Host Sendai Kakyoin
Cuisines: International
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Richmond Hotel Sendai

Address: 1-4-12 Kakyoin, Aoba-ku, Sendai 980-0013, Miyagi Prefecture
Region: Japan > Tohoku > Miyagi Prefecture > Sendai > Sendai Station , Kotodai Koen Station , Hirose Dori Station
Price Range: $62 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Richmond Hotel Sendai 3*
Number of rooms: 344
Reservation Options:
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Also Known As:
Sendai Richmond Hotel
Hotel Style:
#5 Best Value Hotel in Sendai
#8 Business Hotel in Sendai
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Questions & Answers

Here's what travellers have asked, with answers from Richmond Hotel Sendai staff and other travellers.
1 question
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Philadelphia, Pennsylvania

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Questions? Get answers from Richmond Hotel Sendai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the noise from the air condition ducts before you accept your room”
 of 5 bubbles Procaccia, 17 Nov 2016 | Read review
“Backside of the hotel has quiet rooms”
 of 5 bubbles Tessavanweelie, 22 Nov 2015 | Read review
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