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Hotel Shiragiku

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Traveller (120)
Room & Suite (179)
Dining (68)
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Overview
  • Excellent35%
  • Very good46%
  • Average14%
  • Poor3%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
3 Star Hotel
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Contact Info
Name/address in local language
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Reviews (224)
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All reviewsnice hot springbuffet breakfastclose to the train stationkaiseki dinneryukatasakeonsen
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1 - 5 of 26 reviews
Reviewed 10 March 2018 via mobile

We felt so welcomed in this hotel and love that they don’t have straight meal time lot so we could relax and enjoy meals. Food is excellent, lovely staff, one of the hot spring is a bit smaller but the other one much bigger is...More

1  Thank Ty2011
Reviewed 29 January 2018

Around 10 mins walk from the train station. Hotel staff can speak English and they are polite. The room is nice and comfortable. Their hand made manual is lovely, showing the nearby shops and sightseeing attractions. Hotel provides hot spring for hotel guests which is...More

Thank W T
Response from HotelShiragiku, 営業ディレクター at Hotel ShiragikuResponded 1 February 2018

Thank you for staying at our hotel. And we are very pleased that you praise the staff and service. If you have the opportunity to come back to Japan again, please visit Beppu Onsen. We are looking forward to seeing you.

Reviewed 11 December 2017 via mobile

Such a shame that we arrived in late night so we could spend in hot spring only an hour because it closes at 12pm. Their staff are very helpful and nice. One of them ran out to help us took a photos. ^^ This is...More

Thank MayWorawat
Response from HotelShiragiku, 広報担当マネージャー at Hotel ShiragikuResponded 18 December 2017

Thank you for staying at our hotel. Because there is time to carry out maintenance, our hotel's hot springs will close at 24:30. If you have a chance, please stay at our hotel again. thank you very much!

Reviewed 6 December 2017 via mobile

Such a great hotel. The hotel is well maintained. We were very impressed by the wonderful service of all staffs. Dinner in the room was such a great experience and the hostess was great in every aspect. There is bus stop right in front of...More

1  Thank Yc W
Response from HotelShiragiku, 広報担当マネージャー at Hotel ShiragikuResponded 18 December 2017

Thank you for staying at our hotel. We are very glad given the compliment from you. If you have a chance, please stay at our hotel again. thank you very much!

Reviewed 25 May 2017

Hotel Shiragiku was not the best hotel I had stayed in, but my stay there in May 2017 was a good one in general, considering that there are not many luxury hotels in Beppu. Our rooms were located on 7/F with a good view and...More

Thank LuLuCNL
Response from HotelShiragiku, 営業ディレクター at Hotel ShiragikuResponded 25 September 2017

We would like to thank you for staying at our hotel. And we are very pleased that you praise the staff and service. If you have the opportunity to come back to Japan again, please visit Beppu Onsen. We are looking forward to seeing you.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Spa
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Meeting Rooms
Banquet Room
Free Parking
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Spa
Bar/Lounge
Details
Price range
USD 191 - USD 505 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Beppu
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
USD 191 - USD 505 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Beppu
Room types
Non-Smoking Rooms, Smoking rooms available
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Traveller (120)
Room & Suite (179)
Dining (68)
Pool & Beach (1)
Amenities (46)
Questions & Answers
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joo817
11 May 2017|
AnswerShow all 2 answers
Response from Garry H | Reviewed this property |
There is an outdoor one that's nice and indoor one not so nice. It's not real clean and the Onsen is very very old and they don't clean the Onsen often. I went in at 9PM was full of debris.
0
Votes
Room Tips
"The hotel is ryokan style on a hill, the best rooms face the seacoast."
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"Rooms with western style beds with Japanese tatami room."
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"Chose a view toward the bay if you are on a high floor (better)."
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"Traditional rooms with tatami and futon are located in the 5th floor. The sleep was quite comfortable and the..."
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