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Hotel Nikko Kumamoto

692 reviews
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Traveller (283)
Room & Suite (130)
Dining (35)
Overview
  • Excellent48%
  • Very good44%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Concierge
4.0 Star Hotel
All hotel details
Offers from Hotel Nikko Kumamoto
Hotel deals
Contact Info
Name/address in local language
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Reviews (692)Write a Review
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All reviewsgreat locationcentral locationrooms are largetram stopcastle viewlots of restaurantsmins walk awayfour starshopping centershotel's staffart decogreat comfortnicest hotelstaff were amazingjapanese standardsdepartment storenice hotel
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11 - 15 of 103 reviews
Reviewed 4 May 2017 via mobile

Exellent hotel in the centre of Kumamoto, fantastic room with enough space. The room was situated with a bathroom with a lot of space. Also enough amendenties available. The staff is superB. This hotel you can book without any doubts.......

Thank jialin1234
Reviewed 30 April 2017

Luxury hotel in the heart of Kumumoto centre. My room was quite comfortable, not very big as in eastern standards, but clean on the average. Only one remark: slippers seemed to be not new. Staff very friendly and helpful.

Thank prindotto
Reviewed 18 April 2017

The hotel is located in the center of Kumamoto. Staff is friendly and tries to help you. But still it is below my expectations: When I checked in, the room was very smelly. They tried to change but the other room was the same. It...More

Thank TandTSwitzerland
Reviewed 7 April 2017 via mobile

This is an ok hotel but unfortunately our travel agent booked single beds which are not great. There are double rooms available. With two travellers no room for two suitcases. Bathroom ok but only one towel each. There is no safe. The lifts are just...More

Thank David D
Reviewed 4 April 2017

Rated as best hotel in Kumamoto but nothing special. Rooms adequate, food good rather than excellent. Staff friendly. Good central location. One of those hotels that you will not remember a month after you have stayed there.

Thank Richar64
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Details
Price range
USD 99 - USD 238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Kumamoto
#2 Business Hotel in Kumamoto
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 99 - USD 238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Kumamoto
#2 Business Hotel in Kumamoto
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (283)
Room & Suite (130)
Dining (35)
Business Centre & Event Rooms (10)
Questions & Answers
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Liuelai
7 June 2016|
AnswerShow all 11 answers
Response from ETflyer | Reviewed this property |
I stayed at this Nikko this month (July). Staff gave me an instruction for emergency lift use. Although he gave me an explanation for the damage in the corner of my room, I wouldn't have realised it without his words. Dining... More
1
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Rich H
15 April 2016|
Answer
Response from hotelnikkokumamoto | Property representative |
Dear Mr. / Ms. Rich Hunter Thank you for your inquiry. We are afraid that we are not able to receive any new reservations at the moment Since our hotel has been out of service due to aftermath from the Kumamoto quake. We... More
0
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impossible50
25 March 2016|
AnswerShow all 2 answers
Response from LinusLee | Reviewed this property |
i reckon you will arrive Kumamoto by train. You can ask the staff at the tourist information counter at the train station for a tram map, tell them you are heading to Hotel Nikko and they will advise you which stop to... More
0
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Room Tips
"Get a room with a view of the castle!"
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"View of the castle is also quiet."
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"go for a view of the castle"
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"Ask for a room with a view of Kumamoto Castle! It is a view to remember!"
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