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BEST WESTERN Rembrandt Hotel Kagoshima Resort

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173 Reviews from our TripAdvisor Community

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Showing 25: English reviews
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Oxford, United Kingdom
Reviewed 4 December 2016

The view of Sakurajima from our room was stunning. Without this, I'd have only scored the hotel as average. Whilst the hotel is listed as having "open-air hot springs", unfortunately this wasn't Japanese baths as expected, but a rather odd hot pool with dingy changing rooms. We chose not to use it. Breakfast was good. Whilst the hotel is a...

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Thank 666SM666
レンブラントホテル鹿児島フロント, 宿泊課 at BEST WESTERN Rembrandt Hotel Kagoshima Resort, responded to this review

Thank you for staying with us on this occasion. We are sorry about the "open-air hot springs"which made you disappointed. We will try our best to solve the problem as soon as possible. We are happy that you like our breakfast and the view of sakarajima. We are looking forward to seeing you again.You will enioy swimming pool in summer...

Reviewed 29 November 2016 via mobile

We stay on 24-27th Nov, 2016. The reception staffs were always with warm smiles and willing to help. The room is clean and comfortable. Most importantly, the harbor view suite provided amazing sunrise and sunset everyday. The Japanese style breakfast buffet is another surprise, really delicious with considerate service. Best place to stay at Kagoshima.

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Thank tshoncku
レンブラントホテル鹿児島フロント, 宿泊課 at BEST WESTERN Rembrandt Hotel Kagoshima Resort, responded to this review

Thank you for staying with us on this occasion. We're happy that you like the view from the balcony of Sakkurajima,our service and breakfast. It has been our pleasure to serve for you. We are looking forward to seeing you again. Thank you BEST WESTERN Rembrandt Hotel Kagoshima-Resort Frontdesk Akiko Yamashita

Okayama, Japan
Reviewed 9 November 2016

I have stayed at countless hotels throughout the world and Japan in particularly, and this hotel has the distinction of being the worst place I have ever stayed at. For what it's worth, the room I stayed in was not bad. The bed was comfortable, amenities on the budget end of the scale but acceptable and the view was okay....

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Thank papasmurfinjapan
A TripAdvisor Member
Level Contributor
42 reviews
7 helpful votes
Reviewed 3 November 2016 via mobile

very good hotel!! clean and tidy, good for family, but even for couples or for business!! as all over japan the staff is so kind and helpful ! really recommend! they have big private dining room if necessary

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Thank A TripAdvisor Member
レンブラントホテル鹿児島フロント, 宿泊課 at BEST WESTERN Rembrandt Hotel Kagoshima Resort, responded to this review

Thank you for staying with us on this occasion. Thank you for your comment about our hotel. We are looking forward to seeing you again. BEST WESTERN REMBRANDT HOTEL KAGOSHIMA RESORT YAMASHITA AKIKO

Yamaguchi, Japan
Reviewed 25 October 2016

I have stayed one night in this October. My room was semi-double bed type and faced the Kinko Bay and the volcano called Mt. Sakurajima. And the price was just 5,000yen (or about $50), which I think was reasonable enough. In Japan, there are lots of hotels specialized for business travelers, most rooms of which are really tiny. But this...

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1Thank tin_man_j
レンブラントホテル鹿児島フロント, 宿泊課 at BEST WESTERN Rembrandt Hotel Kagoshima Resort, responded to this review

Thank you for staying with us on this occasion. Thanks for your sincere comment. We will improve the quality of our service. We will try to catch out with Best Western of the United States. looking forward to seeing you again. BEST WESTERN REMBRANDT HOTEL KAGOSHIMA RESORT YAMASHITA AKIKO

Munich, Germany
Reviewed 23 October 2016

Excellent location with a nice view on the vulcano, however visited in October and the bar is closed, the pool is closed, the minibar is empty so you end up buying a beer across the street at 7/11... Unfortunately seems to be an old air condition, if you keep the window open to listen to the sea, the wind blows...

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Thank hopser9
レンブラントホテル鹿児島フロント, 宿泊課 at BEST WESTERN Rembrandt Hotel Kagoshima Resort, responded to this review

Thank you for staying with us on this occasion. Thanks for your sincere comment. We will improve the quality of our service and update facilities as soon as possible. looking forward to seeing you again. BEST WESTERN REMBRANDT HOTEL KAGOSHIMA RESORT YAMASHITA AKIKO

goldcoast
Reviewed 22 September 2016 via mobile

Just had a three night stay at this hotel . It was very pleasant . The views from front are always changing and amazing with the clouds around the volcano. The people are very friendly too will stay again if or when I return to Kagoshima

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Thank mermaidgem
レンブラントホテル鹿児島フロント, 宿泊課 at BEST WESTERN Rembrandt Hotel Kagoshima Resort, responded to this review

Thank you for staying with us on this occasion. Thanks for your comment sincerely. looking forward to seeing you again. BEST WESTERN REMBRANDT HOTEL KAGOSHIMA RESORT YAMASHITA AKIKO

Reviewed 22 July 2016 via mobile

I stayed here for one night in March 2016. After getting off at the Kagoshima train station, I found one local bus to get to this hotel, which takes about half an hour and you'll need to walk there a little few hundred meters from the bus stop. When I walked through a large parking lot, It was dark then,...

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1Thank digimana
レンブラントホテル鹿児島フロント, 宿泊課 at BEST WESTERN Rembrandt Hotel Kagoshima Resort, responded to this review

Thank you for staying with us on this occasion. We're happy that you like the view from the balcony of Sakkurajima,our service and breakfast. It has been our pleasure to serve for you. We are looking forward to seeing you again. Thank you BEST WESTERN REMBRANDT HOTEL KAGOSHIMA RESORT YAMASHITA AKIKO

Casterton
Reviewed 26 June 2016

Nice hotel, view from the Balcony of Sakurajima is great but was shrouded in clouds whilst we were there. restaurant very expensive so be warned. there are two restaurants and one had a function on so we only had choice of japanese which was fine as that was what we would have chosen anyway. the option we went with was...

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Thank EmilyS S
レンブラントホテル鹿児島フロント, フロント at BEST WESTERN Rembrandt Hotel Kagoshima Resort, responded to this review

Thank you for staying with us on this occasion. We're happy that you like the view from the balcony of Sakkurajima. But, We're sorry to make you feel disappointing at the restaurant. We'll try our best to provide better services to our customers. We are looking forward to seeing you again. Thank you BEST WESTERN Rembrandt Hotel Kagoshima-Resort Frontdesk Akiko...

Melbourne, Australia
Reviewed 7 January 2016

This hotel is a little out of the way of Central Kagoshima sitting at the docks to the ferry for sakurajima island, home of a still active volcano. The best way to unwind with friendly staff. A soak in the hot spring pools was a simple matter of hiring bathers for $500 yen. If you get a room with a...

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Thank lynny2016
mac471974, フロント at BEST WESTERN Rembrandt Hotel Kagoshima Resort, responded to this review

Thank you for staying at our hotel. It's just as you say, our hotel is a little far from the downtown. But, The room commands a fine view of the see and Mt. Sakurajima volcano. We are looking forward to seeing you again. Thank you very much. BEST WESTERN Rembrandt Hotel Kagoshima-Resort Frontdesk Akiko Yamashita

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Shiragane
Shiragane
Cuisines: Japanese
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the BEST WESTERN Rembrandt Hotel Kagoshima Resort; one of the most desirable full-service hotels in the picturesque city of Kagoshima. Located close to the scenic Kinkoh Bay, all of our guest rooms offer stunning views of Sakurajima - the impressive volcano that overlooks Kagoshima. At BEST WESTERN Rembrandt Hotel Kagoshima Resort, guests can choose from a range of amenities and leisure facilities, including a swimming pool and a spa sourced from the pure waters from the area’s natural volcanic hot springs. For business travelers, the hotel is perfectly positioned close to local government offices and provides complimentary Wi-Fi access to all guests. Whatever the reason for your trip to this scenic city, BEST WESTERN Rembrandt Hotel Kagoshima Resort provides the perfect accommodation choice. ... more   less 

Additional Information about BEST WESTERN Rembrandt Hotel Kagoshima Resort

Address: 22-1 Kamoikeshinmachi, Kagoshima 890-0064, Kagoshima Prefecture
Region: Japan > Kyushu-Okinawa > Kagoshima Prefecture > Kagoshima
Price Range: $48 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Rembrandt Hotel Kagoshima Resort 4*
Number of rooms: 206
Reservation Options:
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Hotel Style:
#13 Business Hotel in Kagoshima
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Rembrandt Hotel Kagoshima Resort staff and other travellers.
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Questions? Get answers from BEST WESTERN Rembrandt Hotel Kagoshima Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you request a view of Sakurajima.”
 of 5 bubbles 666SM666, 3 Dec 2016 | Read review
“Always stay in a bayside room as long as it is possible. You will have a superb sea view through the hotel window.”
 of 5 bubbles tin_man_j, 25 Oct 2016 | Read review
“Rooms are available with a view to the volcano on sakurajima island”
 of 5 bubbles lynny2016, 7 Jan 2016 | Read review
“Get room with view of Sakurajima volcanic mountain . Its breath taking”
 of 5 bubbles TenderA, 2 Aug 2015 | Read review
“Choose a different hotel”
 of 5 bubbles Yaggers, 1 Jul 2015 | Read review
5 of 5