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Grand Hyatt Fukuoka

Rakuten TravelUSD 214*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 261*
USD 214*
USD 224*
USD 261*
USD 214*
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Grand Hyatt Fukuoka
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894 Reviews from our TripAdvisor Community

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Showing 299: English reviews
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Singapore, Singapore
Reviewed yesterday NEW

Very reasonable price among Grand Hyatt in the world. Room is spacious, clean and cozy. They have excellent quality mattress. In fact I have stayed there 3 times. Love the shopping that is accessible from the hotel. Good around are affordable and delicious. Will definitely return.

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Helpful?
Thank Jovin88
Bangkok, Thailand
Reviewed yesterday NEWvia mobile

Overall a nice stay but it could be much better. The staff are very professional; polite, friendly, and helpful. But the facilities are just ok. The room, bed quality, bathroom amenities, minibar...all pretty much standard. One major bad thing I have to point out is the wifi, which is not user-friendly at all. You have to find Hyatt wifi first...

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Helpful?
Thank Tat_Tatchai
Kagoshima, Japan
Reviewed 4 days ago NEW

Perfect location between the two major transportation hubs as well as close to the airport. Concierge Mikako Tani is very knowledgeable about Fukuoka, Kyushu, and the transportation system. Next store is the Canal City complex for shopping, eating, and the movies.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank H201MNdavidc
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear H201MNdavidc, Thank you very much for your recent stay and valuable feedback! Also we truly appreciate your compliments toward our associate. We are all looking forward to welcoming you back to our hotel in the near future!

London, United Kingdom
Reviewed 2 weeks ago

Nothing stands out in this rather anodyne Hyatt experience, but that's no bad thing either. Well situated, predictable room quality, and an adjacent high end downtown shopping mall make this place a fine choice for an overnight business stay over.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Mark M
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear Mark M, Thank you very much for your recent stay and taking the time to write your feedback. Since we are expecting the renewal of our main dining in mid-July this year, we hope you can experience the new Grand Hyatt Fukuoka when you stay with us next time. We are all looking forward to welcoming you back to...

Singapore, Singapore
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank fional419
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Reviewed 3 weeks ago

The hotel is in best location for exploration of the city and one can walk to all the good restaurants. The concierge team is one of the best I have encountered in the world. They manage to make the sometimes difficult process of reserving in high end restaurants in Japan a breeze.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank GerhardH961
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear GerhardH961, Thank you very much for your recent stay and taking the time to share your compliments toward our Concierge team. They will be highly motivated by your comments and we are all looking forward to welcoming you back to our hotel when you visit Fukuoka next time for your second culinary trip!

Torrance, California
Reviewed 3 weeks ago

My room had a nice view of a river next to the hotel. But other than that, everything was below my expectations. The breakfast was disappointing too. I definitely had a better experience at Hilton Fukuoka.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank S Y
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear S Y, Thank you very much for having chosen to stay at Grand Hyatt Fukuoka. We are very sorry to learn that we were not able to meet your expectation. We have shared your feedback with our associates and will do our utmost to improve our services. Thank you for your valuable comments and looking forward to welcoming you...

Singapore
Reviewed 4 weeks ago

My wife and I spent five lovely nights at Grand Hyatt Fukuoka. We thoroughly enjoyed our stay because this hotel's attention to detail and wonderful hospitality. The staff is welcoming and polite, always helpful. The hotel's location next to Canal City made it really worthwhile because of the numerous eateries and shops. Daily, there are many mesmerizing fountain displays which...

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Helpful?
Thank chong671
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear chong671, Thank you very much for your recent stay and taking your time to write your feedback! We are very pleased to hear that you and your wife enjoyed staying with us. Also we truly appreciate your kind compliments towards our associates. They will be highly motivated. Again thank you and looking forward to welcoming you and your wife...

Seoul, South Korea
Reviewed 4 weeks ago via mobile

I love hotel is right next to a giant mall than literally has everything that tourist needs, variety of restaurants and shops. Room is clean and beds are big; 2 double beds. My wife loves strong water pressure coming out of shower. Close from air port, and nearby top attractions such as Fukuoka castle, zoo, and shrine. Definitely a first...

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Helpful?
Thank Rugbyhoon
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear Rugbyhoon, Thank you very much for your recent stay and valuable feedback! We are very pleased to hear that you and your wife had an enjoyable stay with us. We are all looking forward to welcoming you back to Fukuoka and our hotel in the near future!

Reviewed 4 weeks ago via mobile

It's a little tired hotel and not great for westerners but the front desk English is pretty good and concierge is excellent that's why it gets four stars. The average room runs around 210USD and to me that's about what it's worth. It's worth a try and location is good.

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Helpful?
Thank Garry H
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear Garry H, Thank you very much for your recent stay and valuable feedback! Since our guestrooms refurbishment has been completed this week and we are expecting the renewal of our main dining restaurant in July this year, we hope you can enjoy our hotel more next time. We are all looking forward to welcoming you back to our hotel...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Martinis
Martinis
Cuisines: Bar, Pub
Kusudama
Kusudama
Cuisines: Japanese
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grand Hyatt Fukuoka is connected to Canal City Hakata, a multi-dimensional complex of business, entertainment and shopping facilities. The hotel is situated between Hakata station, the central station and Tenjin, the city’s business and entertainment centre; it is also just 5 km from Fukuoka International Airport. It is not only the ideal destination itself, but also a convenient base for excursions in the northern Kyushu area. ... more   less 

Additional Information about Grand Hyatt Fukuoka

Address: 1-2-82 Sumiyoshi, Hakata-ku, Fukuoka 812-0018 , Fukuoka Prefecture
Region: Japan > Kyushu-Okinawa > Fukuoka Prefecture > Fukuoka
Price Range: $239 - $542 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Fukuoka 5*
Number of rooms: 370
Reservation Options:
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Also Known As:
Grand Hyatt Fukuoka Hotel Fukuoka
Fukuoka Grand Hyatt
Hyatt Fukuoka
Fukuoka Hyatt
Hotel Style:
#1 Spa Hotel in Fukuoka
#4 Luxury Hotel in Fukuoka
#7 Family Hotel in Fukuoka
#11 Romantic Hotel in Fukuoka
#22 Business Hotel in Fukuoka
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Fukuoka staff and other travellers.
4 questions
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Questions? Get answers from Grand Hyatt Fukuoka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All are good”
Jovin88, 22 May 2017 | Read review
“High floors have a better view of the canal and surrounding mountain ranges.”
chong671, 24 Apr 2017 | Read review
“Ask for a room not too far from the elevator because they have a very long hallway to reach your room.”
MonkeyMagicMan, 17 Apr 2017 | Read review
“Ask what temperature they set rooms to and get it in writing.”
83pdt, 9 Feb 2017 | Read review
“Avoid facing Canal City as it can get really noisy”
HannLyn, 7 Feb 2017 | Read review
5 of 5
Rakuten Travel
USD 214* /night
View Deal
Expedia.comUSD 224
Ctrip.comUSD 214
HotelQuicklyUSD 261
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*Disclaimer
Prices are for 1 room, 2 adults
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