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Grand Hyatt Fukuoka

1,033 reviews
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Traveller (478)
Room & Suite (173)
Dining (43)
Overview
  • Excellent40%
  • Very good44%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“canal city”(104 reviews)
“the club lounge”(20 reviews)
“shopping mall”(27 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,033)Write a Review
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Traveller rating
116
149
54
26
5
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116
149
54
26
5
Show reviews that mention
All reviewscanal citythe club loungeshopping mallconcierge serviceramen stadiumhakata stationthe red light districtluxury hotelsmain lobbylarge bathroomtv channelsgreat roomsrain showerhotel is locatedjapanese hotelspleasant stayfood stalls
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1 - 5 of 350 reviews
Reviewed 1 week ago

The hotel is located very close to Hakata train station and the airport and within walking distance from the Tenjin. It is located inside Canal City mall, where you can find casual and elegant stores, cinema and food, and see street performances and water shows...More

Review collected in partnership with Hyatt Hotels
Thank Imamurar
Response from GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt FukuokaResponded 5 days ago

Dear Imamurar, Thank you very much for having chosen to stay at Grand Hyatt Fukuoka! We are very pleased to hear that you enjoyed staying with us and entertainments at Canal City Hakata. We are all looking forward to welcoming you back to our hotel...More

Reviewed 1 week ago

My family wanna to have dinner in the steak house. we arrived at 6pm but we are requested to return the table at 7pm that is a steakhouse but not a fastfood store actually. our coat are not put in cloak room but just put...More

Review collected in partnership with Hyatt Hotels
Thank carcheng
Response from GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt FukuokaResponded 1 week ago

Dear carcheng, Thank you very much for your recent stay and taking your time to write your feedback. First of all, we would like to apologize for the incident which you have experienced during your stay. We agree that the usual high standard of our...More

Reviewed 1 week ago

Stayed there in December with my family. The room is good enough and comfortable for 2 adults and 2 kids. Location is good, with the Canal City right besides. Lots of food choices as a result. Nice bar below the hotel as well. Overall, i...More

Thank ynwaSG8
Response from GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt FukuokaResponded 1 week ago

Dear ynwaSG8, Thank you very much for your recent stay and taking your time to write your feedback. We are very sorry to learn that we were not able to help with your luggage at the time of checking in. We truly value your comment...More

Reviewed 2 weeks ago

a very nice hotel. good location, adjacent to the shopping mall and loads of restaurants. 8 minutes walking distance to the JR station. The room is quite spacious compared to most of the Japanese hotels. Good city view. The staffs are extremely nice especially Miki...More

Thank ninazhan
Response from GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt FukuokaResponded 1 week ago

Dear ninazhan, Thank you very much for your recent stay and valuable feedback! Also we would like to say thank you for your kind compliment toward our associate. She will be highly motivated by your comment! We are all looking forward to welcoming you back...More

Reviewed 2 weeks ago

Had a pretty good experience staying as a Guest of Honor of a Globalist family member. Check-in was in the club lounge so got to avoid the busy main lobby. The room wasn't anything special other than being on the top floor. It was a...More

Thank rlee508
Response from GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt FukuokaResponded 1 week ago

Dear rlee508, Thank you very much for having chosen to stay at Grand Hyatt Fukuoka and takin your time to write your feedback! Regarding your comments about air humidifier and air conditioner in our guestrooms, we will be sure to share your feedback with our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 150 - USD 428 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Fukuoka
#4 Luxury Hotel in Fukuoka
#5 Family Hotel in Fukuoka
#11 Romantic Hotel in Fukuoka
#22 Business Hotel in Fukuoka
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
USD 150 - USD 428 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Fukuoka
#4 Luxury Hotel in Fukuoka
#5 Family Hotel in Fukuoka
#11 Romantic Hotel in Fukuoka
#22 Business Hotel in Fukuoka
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveller (478)
Room & Suite (173)
Dining (43)
Pool & Beach (1)
Hotel & Grounds (406)
Bathroom (38)
Questions & Answers
Ask a question
12jordit
7 October 2017|
AnswerShow all 2 answers
Response from ed c | Reviewed this property |
They have a crib. It will be set up in your room upon request.
0
Votes
TTKK1219
2 September 2017|
AnswerShow all 2 answers
Response from Garry H | Reviewed this property |
It's a high end property why would they not give you a hair dryer?????????
0
Votes
puddin52
18 July 2017|
AnswerShow all 4 answers
Response from Eva T | Reviewed this property |
Not a self service, but the traditional one. However it is very close to a main street where there is a normal laundrymat. Hope it helps
1
Vote
Room Tips
"Face away from canal city if you want a quieter room"
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"Request for rooms with canal views rather than the mall view. Guaranteed to be quieter."
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"had to watch my step to access bathroom in my room"
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"I took the suite nothing to say than good! But even the king room if fine!"
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