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Hotel Okura Fukuoka

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Hotel Okura Fukuoka
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539 Reviews from our TripAdvisor Community

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Showing 63: English reviews
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Reviewed 27 December 2016 via mobile

Stayed at this hotel for 2 nights. Location was good and staff was very very friendly and helpful. We booked a twin room and the room was spacious in comparison to other hotels in Japan. Bathroom and shower amenities was great. The only thing is that the use of pool and fitness centre incurs extra costs, which is quite different...

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Helpful?
Thank Donna L
ホテルオークラ福岡2016, 支配人 at Hotel Okura Fukuoka, responded to this review

Thank you for your staying and taking the time to share your kind review with us. All our staffs are happy to hear high satisfaction about the room and service. Regarding the gym and pool fee, please understand our health club is based on local membership fee.We do hope that we are able to serve you again and your coming...

Singapore, Singapore
Reviewed 24 December 2016 via mobile

My family stayed at the Okura when we visited Fukuoka in December. We spent 3 nights at the Okura before making our way to Kagoshima and then returned for another 2 nights. We left one of our bags at the Okura when we left for Kagoshima. Mr Huang (concierge) who took care of our bags when we first arrived made...

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Helpful?
1Thank jonatjustin
ホテルオークラ福岡2016, 支配人 at Hotel Okura Fukuoka, responded to this review

Thank you for your staying and taking the time to share your kind review with us. All our staffs are glad that your high satisfaction about the All Day Dining Camellia,the Lounge&Bar Hakatagawa and our service.Also we feel very happy enjoying your KYUSHU Trip.We do hope that we are able to serve you again and come back to Fukuoka.

Reviewed 22 December 2016 via mobile

I have been to several city in Kyushu all for holiday. I must said this is the best hotel we have stayed. Room is huge and lots of space for 3 of us with our 3 luggages. Is 5 stars quality though it is rated as 4 stars. Car parking was easy unlike many other city hotel where parking a...

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Helpful?
Thank Stephen N
ホテルオークラ福岡2016, 支配人 at Hotel Okura Fukuoka, responded to this review

Thank you for your staying and taking the time to share your kind review with us. All our staffs are happy to hear high satisfaction about the room and accommodation.Also we are honored your kind voices and continue our effort to keep 5 star quality of service.We do hope that we are able to serve you again and come back...

Reviewed 10 November 2016

Everything was great: - Location on the river, near all the restaurants & bars, and on top of the subway - Spacious & elegant lobby - Nice (small) room - Attentive staff The only thing that stood out was the bathroom was a bit tight and out-dated. Overwise a pleasant stay.

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Helpful?
Thank Peter B
ホテルオークラ福岡2016, 支配人 at Hotel Okura Fukuoka, responded to this review

Thank you for your staying and taking the time to share your kind review with us. All our staffs are really happy to hear high satisfaction about location, the room,and our service.We do hope that we are able to serve you again and come back to Fukuoka at your family gathering.

New York, NY
Reviewed 28 October 2016

Friendly staff and concierge spent a bit of time helping me find stuff. I ended up walking everywhere but the subway is very convenient and close to the hotel, especially to the airport. Nice views of bay from hotel room.

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Thank trippyNYC
ホテルオークラ福岡2016, 支配人 at Hotel Okura Fukuoka, responded to this review

Thank you for your staying and taking the time to share your kind review with us. All our staffs are really happy to hear high satisfaction about location, the views of room,and friendly service.We do hope that we are able to serve you again and come back to Fukuoka at your family gathering.

Hong Kong, China
Reviewed 25 October 2016

A great experience to stay at Hotel Okura Fukuoka, the underground (中州川端駅 in The Airport line)to link with the hotel so that the transportation is very convenience, and ¥1500 parking fee per night if rent a car. The hotel is located at the city centre, many restaurants, Don Quijote, supermarket are nearby. I am highly recommend this hotel and I...

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Helpful?
Thank imcw530
ホテルオークラ福岡2016, 支配人 at Hotel Okura Fukuoka, responded to this review

Thank you for your staying and taking the time to share your kind review with us. All our staffs are really happy to hear high satisfaction about location and the accommodation.We do hope that we are able to serve you again and come back to Fukuoka at your family gathering.

Hangzhou, China
Reviewed 9 October 2016

I always like the old fashion hotels, Okura is a icon of them. All things here are just right. I left one pair of my shoes in the room, the guest manager sent them to my home country without any extra charge.

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Thank emmadeng
ホテルオークラ福岡2016, 支配人 at Hotel Okura Fukuoka, responded to this review

Thank you for your staying and taking the time to share your kind review with us.And it was good to confirm you received your left behind for sure.All our staffs are really happy to hear very high satisfaction about location,facilities and our service. We do hope that we are able to serve you again and come back to Fukuoka at...

Vienna, Austria
Reviewed 27 September 2016

I booked this hotel for 3 nights via booking.com and was travelling with my wife and my 5 year old daughter. After the booking (some weeks before the check-in date) I received a friendly e-mail that they will find a room, which is perfectly suitable for our small family. At the check-in everything was different: the welcome started with "you...

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Helpful?
Thank Zuckerbussi
ホテルオークラ福岡2016, 支配人 at Hotel Okura Fukuoka, responded to this review

First of all, I, General Manager, express my sincere apology for our poor communication caused real shock to you upon check-in. I talked our staff and found our several faults at our reservation clerk and Front clerk. At first, our reservation clerk should find immediately Non Smoking Standard Twin though number of rooms are limited and at least should inform...

Singapore, Singapore
Reviewed 21 September 2016

I stayed here for a night with my gal pals on 9 September after finishing a lovely trip exploring West Kyushu the last few days. The hotel room is comfortable and is located next to one of the nice malls - Hakata Riverain and also the Fukuoka Art Museum which I like to head to but a pity I didn't...

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Helpful?
Thank Loveyloi_Sg
ホテルオークラ福岡2016, 支配人 at Hotel Okura Fukuoka, responded to this review

Thank you for your staying and taking the time to share your kind review with us. All our staffs are really happy to hear high satisfaction about location,the room, and our concierge service.And I myself General Manager of this hotel also highly appreciate your message to confirm how wonderful staffs I have. We do hope that we are able to...

Hong Kong, China
Reviewed 4 September 2016

Hotel is 5mins from the nearest train station and clear instructions from Nakasukawabata to the hotel! Easy to reach from the Fukuoka airport or taking the Shinkansen from Hakata! Rooms are nice, warm and breezy! Excellent stay!

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Helpful?
Thank angiechen803
ホテルオークラ福岡2016, 支配人 at Hotel Okura Fukuoka, responded to this review

Thank you for your staying and taking the time to share your kind review with us. All our staffs are really happy to hear very high satisfaction about location,the room,and our service. We do hope that we are able to serve you again and come back to Fukuoka at your family gathering.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Teppanyaki Sazanka
Teppanyaki Sazanka
Cuisines: Steakhouse
Tokarin
Tokarin
Cuisines: Chinese
Yamazato
Yamazato
Cuisines: Japanese
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
FUKUOKA - known as the "Gateway of Asia" in Japan. Hotel Okura Fukuoka was founded in this international city with a dream. Hotel Okura's corporate philosophy has traditionally been to offer the best facilities, cuisine and service. We welcome every guest with our heart-warming hospitality to make your stay pleasant and memorable. ... more   less 

Additional Information about Hotel Okura Fukuoka

Address: 3-2 Shimokawabata-machi Hakata-ku, Fukuoka 812-0027, Fukuoka Prefecture
Region: Japan > Kyushu-Okinawa > Fukuoka Prefecture > Fukuoka > Nakasu Kawabata Station
Price Range: $159 - $1,039 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Okura Fukuoka 4.5*
Number of rooms: 264
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Rakuten, Orange Marketing Services, Japan Co., Ltd., Ctrip TA, JAPANiCAN, Hotels.com and Agoda so you can book your Hotel Okura Fukuoka reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Luxury Hotel in Fukuoka
#2 Business Hotel in Fukuoka
#3 Family Hotel in Fukuoka
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Okura Fukuoka staff and other travellers.
9 questions
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5 months ago
Auckland, New Zealand
over a year ago
Hong Kong, null, Hong Kong
over a year ago

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Questions? Get answers from Hotel Okura Fukuoka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the rooms facing the main road!”
  • Nice twin room!
 of 5 bubbles angiechen803, 4 Sep 2016 | Read review
“We got the best hotel rate from booking.com”
 of 5 bubbles Tonkiramos711, 7 Aug 2016 | Read review
“river view would be nicer”
 of 5 bubbles 616essim, 31 May 2016 | Read review
“Rooms facing main road have view of Yahoo Dome in a distance”
  • Twin room
  • Yahoo dome View from room
  • View from room
  • View from room
  • Twin room
  • Twin room
  • Bathroom
  • Bathroom
 of 5 bubbles GGHolliday, 10 Apr 2016 | Read review
“Views from the penthouse is very nice. Good stay for honeymoon.”
 of 5 bubbles MagSpa85, 7 Apr 2016 | Read review
5 of 5