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Hotel New Otani Hakata

PricelineUSD 93*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 503*
USD 93*
Great Deal
USD 108*
USD 108*
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Hotel New Otani Hakata
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282 Reviews from our TripAdvisor Community

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Showing 52: English reviews
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Jakarta, Indonesia
Reviewed 4 days ago NEW

Pros: spacious room, nice interior and furniture, nice complimentary items, good breakfast, spacious lobby, good central location, responsive staffs, fast WiFi Cons: the toilet didn't work right, the staffs only spoke little English, lousy TV channel

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Thank simply_tyo
Singapore, null, Singapore
Reviewed 5 days ago NEW

Hotel room is large, bed are very comfortable as well as bathroom. Breakfast was quite good but always the same with limited changes. Food in hotel including the Chinese restaurant were very expensive. We ate mostly outside in shopping malls etc. Service is excellent and although language is a problem, most of the staff at reception and the concierge are...

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Thank Loh P
Adelaide, Australia
Reviewed 1 week ago

2 nights in a standard room. Not bad for a Japanese business hotel, much more space than is usual and the rates are reasonable. Staff are super efficient and very friendly. I asked for an iron and board 10mins after reaching my room, and housekeeping were knocking a couple minutes later. Nothing is too much trouble. There are several restaurants...

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Thank Jaundiced_Eye
hotelnewotanihakata, Manager at Hotel New Otani Hakata, responded to this review

Thank you for staying with us and taking the time to write this review. We are very glad to see your compliments for our staff. We hope to see you back at Hotel New Otani Hakata on your next trip to Japan.

Hong Kong
Reviewed 4 weeks ago

Given the reputation among local community and the size of the room,the online prices of this hotel, in the mid-range, from various travel websites, were very attractive. I stayed twice - each for 3 days - in this hotel during my one week visit during the cherry blossom season in April. The first time in Room 738, facing the courtyard....

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Thank Bunnysnaky
マネージメントサービス, マネージャー at Hotel New Otani Hakata, responded to this review

Thank you for staying with us and taking the time to write this review. We are so glad to see your compliments for the room, the location, and staffs. However, we sincerely apologize for making you feel uncomfortable due to the lack of the staff's English ability. We make efforts to improve it. We hope to see you back at...

Singapore, Singapore
Reviewed 5 weeks ago via mobile

Service was what I enjoyed most at this hotel. The staff was consistently polite and was ever ready to offer assistance and to go above the call of duty. It was true Japanese hospitality at its best! My room on the 10th floor was good sized and had everything needed for basic comfort. It had good amenities like slippers, robes,...

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1Thank Fats88
マネージメントサービス, マネージャー at Hotel New Otani Hakata, responded to this review

Thank you for staying with us and taking the time to write this review. We are so happy that you were satisfied with the stay our hotel. Regarding furnitures and furnishings, we will make an effort to improve these problems. We hope to see you back at Hotel New Otani Hakata on your next trip to Japan.

Manila, Philippines
Reviewed 23 April 2017

This is one of your old-style hotels with 5-star service. Their staff tried their best to provide us with great service. It is also very near to a subway station and is a stop away from Tenjin station. It is a bit far from Hakata station but very near to get there by taxi - and by the way, taxi...

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Thank Christopher8082
マネージメントサービス, マネージャー at Hotel New Otani Hakata, responded to this review

Thank you for staying with us and taking the time to write this review. We are so glad to see your compliments for our staffs, the location, the room. We hope to see you back at Hotel New Otani Hakata on your next trip to Japan.

Reviewed 28 March 2017 via mobile

Just stayed there for 2 nights and we brought along our 1 year old with us. Room was good size and the crib was all setup the moment we walked in. Hotel is short walk from the main Tenjin area and have plenty of small local restaurants and Yatai close by. Service is excellent, extra thanks to the manager there,...

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Thank edwin l
マネージメントサービス, マネージャー at Hotel New Otani Hakata, responded to this review

Thank you for staying with us and taking the time to write this review. We are so glad to see your compliments for the room, location and service. Also we are happy to hear that " Will definitely stay there again." We hope to see you back at Hotel New Otani Hakata on your next trip to Japan.

Melbourne, Australia
Reviewed 28 February 2017 via mobile

I stay here when i come to fukuoka for business. It s centrally located and about 30mins by taxi from airport. A dead shopping mall attached. Eateries around. Hakata daruma ramen just behind 3 mins walk. Across the street in the Sun Road alley there is a Can Do 100 yen shop. So good. Room spacious. Bed and pillows comfy....

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Thank Tweetcoz
マネージメントサービス, マネージャー at Hotel New Otani Hakata, responded to this review

Thank you for staying with us and taking the time to write this review. We are so glad to see your compliments for the location, the room, staffs and so on. We hope to see you back at Hotel New Otani Hakata on your next trip to Japan.

The Hague, The Netherlands
Reviewed 1 February 2017

cozy and it was big room than other Hotel in Hakata. You can go to the tenjin ( most shopping place) by 10 min walk and near Hakata station as well. You can go to the Airport by shuttle bus, there is bus stop in front of the hotel. Kind staff.

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Thank young92
マネージメントサービス, マネージャー at Hotel New Otani Hakata, responded to this review

Thank you for staying with us and taking the time to write this review. We are so glad that you were satisfied with our location and found the room to be comfortable. Thank you and we look forward to being of service to you soon.

Reviewed 18 January 2017

We stayed at the Hotel New Otani Hakata for two nights. I was pleasantly surprised by how well-located it was - within easy walking distance to the shopping in Tenjin (and Ichiran there!) and Daimyo. For the Hakata train station, it was a taxi ride for the equivalent of $7-15 depending on traffic. Our room was comfortable. The bathroom was...

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Thank MistyAsh
マネージメントサービス, マネージャー at Hotel New Otani Hakata, responded to this review

Thank you for staying with us and taking the time to write this review. We are so glad to see your compliments for our Hotel - the location, the room, and Japanese breakfast. The Hotel New Otani Hakata has been established for about 40 years, we have been making effort to carry on the tradition and improve service quality. We...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A city in rich history and tradition, Fukuoka is fast becoming a major international convention center and a gateway to the Orient. And when you are looking for a centrally located hotel that offers first class accommodations and a full range of facilities, Hotel New Otani Hakata is Fukuoka's premier choice. The Royal Family of Japan has relied on the Hotel New Otani Hakata for their hotel needs while staying in Fukuoka for many years. You will find the same unique blend of gracious Japanese hospitality and international standards that have become the hallmark of New Otani hotels the world over. ... more   less 

Additional Information about Hotel New Otani Hakata

Address: 1-1-2 Watanabe-Dori, Chuo-ku, Fukuoka 810-0004, Fukuoka Prefecture
Region: Japan > Kyushu-Okinawa > Fukuoka Prefecture > Fukuoka > Tenjin Station
Price Range: $125 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel New Otani Hakata 4*
Number of rooms: 392
Reservation Options:
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Also Known As:
New Otani Hakata Hotel
Hotel Style:
#15 Luxury Hotel in Fukuoka
#29 Business Hotel in Fukuoka
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Questions & Answers

Here's what travellers have asked, with answers from Hotel New Otani Hakata staff and other travellers.
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Toronto, Canada
over a year ago
Huntington Beach, California
over a year ago
Singapore, null, Singapore
over a year ago

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Questions? Get answers from Hotel New Otani Hakata staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the non smoking 9th floor, clean and quiet.”
lohp50, 24 May 2017 | Read review
“the view are all same probably, this hotel has smoking room.”
young92, 31 Jan 2017 | Read review
“best in Japan / Fukuoka centre”
411yvesd, 1 Dec 2016 | Read review
“Check in early you could have better choice of guest room.”
989Sport, 6 Sep 2015 | Read review
“If you are very tall, choose another hotel. I could not stand up in the bathroom.”
115alanah, 15 Apr 2015 | Read review
5 of 5
Priceline
USD 93* /night
View Deal
Hotels.comUSD 108
TravelocityUSD 108
AMOMAUSD 503
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Prices are for 1 room, 2 adults
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