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Yokohama Bay Sheraton Hotel and Towers

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Traveller (848)
Room & Suite (506)
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Overview
  • Excellent29%
  • Very good53%
  • Average14%
  • Poor2%
  • Terrible2%
Travellers talk about
“spg platinum”(9 reviews)
“train station”(43 reviews)
“west exit”(13 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
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Offers from Yokohama Bay Sheraton Hotel and Towers
Special Offer: SAVE UP TO 15%
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,014)
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120
167
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120
167
35
11
10
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All reviewsspg platinumtrain stationwest exittakashimaya department storecompass restaurantyokohama bayunderground mallyodobashi cameranarita expressconvenient locationbreakfast buffet isexcellent locationdirect accesstop floorgreat shoppingclub floormain station
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1 - 5 of 343 reviews
Reviewed 3 days ago via mobile

My family and I stayed at this hotel that was very strategicaly located near the Yokohama JR station and subway station as well as various shops and big malls. You can enjoy shopping within few minutes walk. Joinus was located underground nearby the hotel. Takashimaya...More

Thank Paulus S
Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 2 days ago

Thank you very much for spending your important time to review your recent stay at Yokohama Bay Sheraton Hotel & Towers. We are glad to hear that you were satisfied with our location, breakfast and staff.As you said, we are very proud to have such...More

Hotel's Favourite
Reviewed 10 February 2018

The location and being a Starwood Property made us decide on this hotel for a two-nights stay recently and we were not disappointed. Having arrived at Haneda Airport we just managed to get on the hotel shuttle bus, which unfortunately runs only VERY Infrequently. But...More

Thank MJN
Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 16 February 2018

Thank you for your recent stay at Yokohama Bay Sheraton Hotel & Towers and we would like to appreciate for taking the time to write a review. It is wonderful to hear that you were satisfied with our convenient location, spacious room with view and...More

Reviewed 2 weeks ago

I stayed at this hotel for a business trip for a week. The hotel lobby is beautiful, and welcoming. The front-desk staff are friendly, and will greet you each time they make eye contact with you (with a Good morning or Good evening). Unfortunately, the...More

1  Thank m_vinesh87
Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 1 week ago

Thank you for staying at Yokohama Bay Sheraton Hotel & Towers for your business trip. We are very pleased to hear that you enjoyed your stay with us and you were satisfied with the location and our service. Thank you again for your kind words,...More

Reviewed 2 weeks ago

This was my 4th stay at Yokohama Bay Sheraton Hotel & Towers, the Front Office staff are very friendly and helpful as usual, especially thank you to 辻本さん and her team for the great hospitality that extended to me; they always make me feel like...More

Thank fmTraveler01
Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 2 weeks ago

Thank you very much for taking the time to share this wonderful review about your recent stay with us at Yokohama Bay Sheraton Hotel and Towers! Tsujimto, Mikami and team appreciate your kind words and are very glad they could contribute to a wonderful stay....More

Reviewed 2 weeks ago

We took train to Yokohama Station after 5 nights at Tokyo and walked around 5 minutes to reach Yokohama Bay Sheraton Hotel and Towers which is easy to access. The hotel is large, high, clear and the the staff are helpful and friendly. It is...More

1  Thank David L
Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 2 weeks ago

Thank you very much for spending your important time to review your recent stay at Yokohama Bay Sheraton Hotel & Towers. We very much appreciate your kind feedback. We agree our location makes our hotel a great place to stay on vacation. Thank you again...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Indoor pool
Details
Price range
USD 183 - USD 378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Yokohama
#9 Romantic Hotel in Yokohama
#9 Business Hotel in Yokohama
#11 Family Hotel in Yokohama
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 183 - USD 378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Yokohama
#9 Romantic Hotel in Yokohama
#9 Business Hotel in Yokohama
#11 Family Hotel in Yokohama
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (848)
Room & Suite (506)
Dining (347)
Pool & Beach (1)
Amenities (28)
Business Centre & Event Rooms (5)
Questions & Answers
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mercs_benz
30 October 2017|
Answer
Response from Garry H | Reviewed this property |
Check trip advisor for all your questions there the experts. In town there are few good restaurants check with hotel when you check in.concierge there is amazing. Great hotel great people
0
Votes
Karen S
22 October 2017|
AnswerShow all 4 answers
Response from keroro7 | Reviewed this property |
No, shuttle pickup. But you can use limousine bus from Haneda airport. Not sure of Naritta airport. The price of this limo bus is around 700 Yen one way.
1
Vote
bcobb90
14 August 2017|
Answer
Response from AmineCne | Reviewed this property |
Hello, The hotel offer a taxi service to and from Osanbashi Pier for 1000 yen (if you take a taxi by your own it will cost 3 to 4 times this price). There's also the train option station is around 20 min from the cruise... More
1
Vote
Room Tips
"Higher rooms are newer."
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"Rooms on high floor give you a good view of Yokohama city centre."
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"higher floors have better views of the city, specially at night"
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"If you can afford it, try a new room above the 20th floor."
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