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The location is superb. Direct access from Haneda via Airport Limousine Bus. However, the room looked so much bigger on the photograph. They probably used a wide angle lens. Service was very good. I would only stay here again if I got a bigger room.
I was in a room (1408) that reeked of cigarette smoke everywhere including the sheets, etc... and I could not be moved since the hotel was supposedly sold out. I called the hotel one staff member said the room was non smoking someone else said...More
If travel with Shinkansen pass, this hotel might be a good choice. It s really closed to the station and most restaurants near station are great. Also not too crowded at the station, my parents not get lost they can come out from station and...More
By Japanese business hotel standards, this hotel is average. Check in was fast and courteous. My room was on the 36th floor and was tiny. I had a challenge to get my bags into the room.
The room was cluttered but functional. The bed was...More
Response from Shin_Yoko_PH, お客様担当マネージャー at Shin Yokohama Prince HotelResponded 5 December 2017
Dear Mr/Ms IMFLYBOY
Thank you very much for staying at Shin Yokohama Prince Hotel.
It was a great pleasure to have you as our guest.
We are very glad to hear that you felt our guest room was functional, but at the same time we...More
The hotel is beautiful, the buffet excellent, well located close to the metro station, very clean and the personal very professional.
The restaurant at the top is excellent and the views amazing. Nice and recommended.