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Tenseien

508 reviews
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Traveller (396)
Room & Suite (250)
Dining (42)
Overview
  • Excellent30%
  • Very good52%
  • Average12%
  • Poor3%
  • Terrible3%
Travellers talk about
“buffet dinner”(8 reviews)
“shuttle bus”(13 reviews)
“outdoor rooftop”(2 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
Suites
3.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (508)Write a Review
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All reviewsbuffet dinnershuttle busoutdoor rooftopwestern japanese roomhakone yumoto stationindoor tubdifferent colorsrelaxing hotelfoot massagereasonable sizetempurabooked a twin roomonsen hotelsenglish translationgreat onsennon japanese speakerswestern food
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1 - 5 of 99 reviews
Reviewed 4 weeks ago via mobile

The hotel is looking rather new though it's been about ten years since it has been opened. The key attraction is the sacred waterfall on the premises which can be seen from the outdoor hot spring up on the roof of the hotel. Whether you're...More

Thank Jo M
Reviewed 12 January 2018 via mobile

We booked a western/Japanese room, which consisted of a twin bedroom and a tatami room with a view of the garden. For people who aren't sure about sharing a communal bath, I highly recommend booking a private family bath for 1hr for 2000yen (half price...More

1  Thank FoodLoon
Reviewed 26 December 2017

The hotel is around 15mins walk from Hakone-Yumoto station. If you arrived with luggage, my advise is to take the hotel shuttle bus; pay the 100yen, it is well worth it. I'm glad I took the shuttle bus. If ever at the ticket booth in...More

Thank JoViTheFun
Reviewed 2 November 2017 via mobile

Very high quality onsen but with a price that matches. The staff were very friendly and accomodating with nothing too much trouble. The baths are excellent. Only let down by the huge size of the building and the buffet. Wouldn't necessarily recommend for non-Japanese speakers.

Thank Chris M
Reviewed 18 October 2017

Getting to the hotel was easy. There is a shuttle bus that does the rounds of a number of hotels. Our room was ok. Nothing to get too excited about or complain about. The onsen is the reason to go. Being in a hot pool...More

3  Thank brojoau
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Shuttle Bus Service
Banquet Room
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Hot Tub
Spa
Details
Price range
USD 159 - USD 436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Hakone-machi
#8 Spa Hotel in Hakone-machi
#17 Best Value Hotel in Hakone-machi
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Suites
Details
Price range
USD 159 - USD 436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Hakone-machi
#8 Spa Hotel in Hakone-machi
#17 Best Value Hotel in Hakone-machi
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Suites
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Traveller (396)
Room & Suite (250)
Dining (42)
Amenities (72)
Questions & Answers
Ask a question
Siu Man N
22 February 2018|
AnswerShow all 3 answers
Response from bikemanMelbourne | Reviewed this property |
The private bath we were offered was not open air. It did come from a natural spring. I couldn’t recommend it. It was too hot and quite claustrophobic. The open air communal baths were nice, but there are better, in my view.
1
Vote
Cynthia L
11 September 2017|
Answer
Response from pinyohiso | Reviewed this property |
There is only a latrine in your room. You have to use a public bath for taking a shower.
1
Vote
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Room Tips
"Rooms at the front were quiet, a large waterfall at the back could be noisy."
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"Try a Japanese bed for a night, you'll never forget :)"
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"Rooms with private onsen are the best with a quiet and beautiful view."
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"Get one on a higher floor"
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