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Hakone Ginyu

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402 Reviews from our TripAdvisor Community

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Showing 184: English reviews
London
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed yesterday NEW

We had high expectations of Hakone ginyu after reading reviews but unfortunately we found this place disappointing. We stayed in many luxury accommodations in the world e.g. the Peninsula hotels, Four seasons, Mandarin orientals and also stayed in some amazing ryokan in Japan. This ryokan did not meet the standard expected for the price bracket in terms of service or... More 

Helpful?
1 Thank remifentanil
Beaconsfield, United Kingdom
Level Contributor
38 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 days ago NEW

We arrived at Ginyu and were disappointed to find that there had been a mix up with our room booking made 6 months before, specifically for a Western style room and bed, which could not be resolved as they were full. We had to take a Japanese style room but after this disappointing start, the experience improved quickly. We had... More 

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Thank Peter B
Level Contributor
103 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 1 week ago NEW via mobile

A luxurious ryokan with a great natural onsen (we had a fantastic one on the lower floor in the terrace,) at the expense of the view) and delightful views over the mountains from the top (lobby level). The food as in all Ryokan is typically Japanese and presented with great style in precious crockery. I would particularly note the sashimi... More 

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Thank BrigitteM21
Level Contributor
44 reviews
14 hotel reviews
Reviewed 1 week ago

It was my family's first stay at Hakone ginyu and we had a great time. We were with 3 year old very active boy but the staff were very nice to him. Some people say that this hotel got worse than before but as for me, it is still a very good hotel to experiance a luxurious stay in Hakone.... More 

Helpful?
Thank hoko45
2 reviews
Reviewed 31 October 2016 via mobile

My wife and I went to stay a night at the hoshi room on 28th of October We were wowed away by the wonderful scenery and the Japanese style room with tatami flooring The food was good, and we received warm hospitality from the staff The private onsen is amazing Talking about warm hospitality received, my wife informed them that... More 

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Thank 176darylj
Hong Kong, China
Level Contributor
139 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 25 October 2016

While searching for ryokan in Hakone, I came across Hakone Ginyu in one of the ryokan websites. At first I was confused why this was so hard to book as I could not get two consecutive nights here in the middle of October with no public holidays at the time. As curiosity got the best of me I decided to... More 

Helpful?
1 Thank Edmund H
2 reviews
Reviewed 1 October 2016 via mobile

I stayed at the Hakone Ginyu for one night as part of my honeymoon, we went for the kaze room on the 4th floor and it was well worth the money - I would pay it again and again. The staff are incredible and nothing seemed like it was too much for them. If it wasn't considered rude to tip... More 

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Thank Asexo
Chicago, Illinois
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 September 2016

We stayed here with 2 friends of our and had an amazing time. We decided to stay on a first floor which had a private garden and had two different baths to use. The dinner was amazing and so was the breakfast. I really enjoyed all of the views there. Everywhere looked like a you were in a picture. It... More 

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1 Thank Kelly P
London
Level Contributor
114 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 11 September 2016

I cannot begin to explain how wonderful this ryokan is. The staff fall over themselves to help you, anticipating all your needs. Each room has their own personal server for breakfast and dinner and the quiet attention to every detail is fabulous. Each room has their own outside spa to soak in and the views from the balcony of the... More 

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1 Thank LondonTravelLady
Boston, Massachusetts
Level Contributor
120 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 23 August 2016

Hakone Ginyu is a definite splurge, but well worth it. we stayed there for three nights in August. This ryokan is located in a charming little village near Hakone. We had two different rooms - the place is very popular - and each was simply amazing. The first room was a two story, maisonette, with a terrace, onsen and spectacular... More 

Helpful?
Thank robert240

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Spa
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Concierge
Official Description (provided by the hotel)
Tucked away in the lush mountains of Hakone, lies the spa resort of Hakone Ginyu. 'Ginyu' means a person seeking inspiration for a poem by traveling around.Spectacular views of the Haya-Kawa River as well as the Hakone Mountains set the perfect backdrop for poetic inspiration. The entrance and lobby are located on the top of the building. The essence of Japanese style emanates through the corridors and continues throughout the entire resort. The infinite beauty of the natural surroundings will enable you to forget the stress of everyday life.You will be transported to a different world once you arrive at Hakone-Ginyu. ... more   less 

Additional Information about Hakone Ginyu

Address: 100-1 Miyanoshita, Ashigarashimo-gun, Hakone-machi 250-0404, Kanagawa Prefecture
Region: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Hakoneyumoto Onsen , Kowakidani Onsen , Miyanoshita Onsen
Price Range: $753 - $1,511 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hakone Ginyu 4*
Number of rooms: 20
Reservation Options:
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Also Known As:
Hakone Ginyu Hotel Hakone-Machi
Hotel Style:
#5 Spa Hotel in Hakone-machi
#7 Top resorts Hotel in Hakone-machi
#8 Luxury Hotel in Hakone-machi
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Questions & Answers

Here's what travellers have asked, with answers from Hakone Ginyu staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on higher floors, especially corner rooms, have better views of the valley”
 of 5 bubbles Q7924PJpeterb, 30 Nov 2016 | Read review
“All of the rooms face the mountains, so I do not think you can go wrong.”
 of 5 bubbles robert240, 22 Aug 2016 | Read review
“Room with a private onsen!”
 of 5 bubbles max012015, 12 Aug 2016 | Read review
“First floor with private onsen was great. View was of Gardens, not mountains.”
 of 5 bubbles Traveler123206, 7 Jul 2016 | Read review
“Make sure you get a room on the 3rd floor or above (below you miss out entirely on the view)”
 of 5 bubbles vinaps, 12 Jun 2016 | Read review
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