Fujiya Hotel
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Fujiya Hotel

359 Miyanoshita, Hakone-machi, Ashigarashimo-gun 250-0404 Kanagawa Prefecture
Traveller (1107)
花御殿(水連)からの眺め
Room & Suite (385)
Dining (201)

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Avg. AU$567 /night, 2/6 - 2/7
AU$829
per night
AU$692
per night
AU$555
per night

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About

#3 of 38 onsens in Hakone-machi
4.0 of 5 bubbles
Location
3.8 of 5 bubbles
Rooms
3.5 of 5 bubbles
Value
3.9 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
3.8 of 5 bubbles
Sleep Quality
【FUJIYA HOTEL GRAND OPENING ! (July-15-2020)】 Founded in 1878, Fujiya Hotel is one of the oldest in Japan. Many famous people from around the world have visited and stayed at Fujiya Hotel. Fujiya Hotel offers four types of accommodation: THE MAIN, COMFY LODGE & RESTFUL COTTAGE , FLOWER PALACE, and FOREST WING. THE MAIN, COMFY LODGE & RESTFUL COTTAGE, and FLOWER PALACE are all registered as important cultural assets. Here in Hakone you have the opportunity to stay in architecturally significant buildings, where you will receive the highest level of service honed over our long history. Our hotel is located in Miyanoshita, in the middle of the Hakone area, making it a convenient base for touring around the region, whether your interests are sightseeing in Hakone or shopping at the Gotemba Outlet Mall. Some of our famous guests include Charles Chaplin, Helen Keller, John Lennon, Prince Albert (later George VI) of the UK, Prince Charles, the Swedish Crown Prince and his retinue, the Emperor Showa, and the former Emperor and Empress.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Sauna
Pool
Bar / lounge
Highchairs available
Banquet room
Spa
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Wine / champagne
Hot spring bath
Massage
Open-air bath
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Shops
24-hour front desk
Room features
Air purifier
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Sofa
Telephone
Bottled water
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Classic
Park View
Languages Spoken
English, Japanese

Location

359 Miyanoshita, Hakone-machi, Ashigarashimo-gun 250-0404 Kanagawa Prefecture
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 90 out of 100
90
Haneda Airport
73.9 km
See all flights

Reviews
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Detailed Reviews
These reviews are machine translated from their original language. Show machine translations?
dvct wrote a review Nov 2024
Tokyo Prefecture, Japan
+1
4.0 of 5 bubbles
Needless to say, this is a long-established hotel founded in 1878. Before you stay, you should check out the hotel's brand history website.
The hotel has galleries introducing the history of the hotel here and there, including the hotel museum, so you can enjoy the history of the hotel as well as staying there.
It is about a 10-minute walk from the nearest Miyashita Station, and there is a bus stop in front of the hotel, but it is also recommended to access by car to visit the surrounding tourist attractions.
There is a convenience store about a 5-minute walk away, and there are few restaurants in the area, so it is better to choose a morning and dinner plan.
In both cases, meals are served at the restaurant in the facility or in the hall of the former imperial residence, Kikkaso.
There are a number of different rooms, so you can choose one according to your budget and taste on the website.
This time he chose the forest wing Forest side. The building is more than 60 years old, but was renovated several years ago, and the facilities are up to date.
Outside the window is a mountain landscape covered with vegetation, but I think it is wonderful during the autumn colors. 
The Hakone Tozan Railway can be seen above the mountain.
Guest rooms include pajamas, in-house clothes, refrigerator, coffee maker, electric kettle, air purifier, disposable slippers and mineral water.
The bath in the bathroom comes from a hot spring source, so you can always enjoy the hot spring, but it's a shame because there's no washing place so you can't always keep the hot water. Also, the floor plan seems to be the same as before renovation, the whole bathroom is slightly smaller and the sink is smaller and smaller.
The bed is single size and slightly stiff mat.
There is a gallery offering free coffee and a smoking area in the building.
The forest wing has a public bath and spa.
The public bath is not kakenagashi from the source, but it is spacious with an inner bath and a semi-open-air bath.
Sauna and hot water bath available.
The washing area is divided for ease of use.
The powder corner with sink is also separated individually and has a chair for ease of use.
There are shaves, lotions, lotions and emulsions.
Posting about your stay before renovation is often a bad comment, but I think the facilities and staff have improved since the renovation.
The staff are all very responsive and always greet me when I pass them, which makes me feel comfortable.
The hotel offers a great experience: a history-filled interior, hospitality-filled service, simple yet very relaxing rooms, elaborate meals, abundant hot water and pleasant hot springs.
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Automatically translated
Date of stay: November 2024Trip type: Travelled as a couple
Room Tip: 館内は広く段差や階段もあるため、高齢者や車椅子客の移動は注意が必要
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
fath-ymda36 wrote a review May 2024
Shinjuku, Japan
5.0 of 5 bubbles
Revisited after COVID-19. The classic exterior, interior and atmosphere are as others have written. There were no crowds in the public spaces, and the manners of the users both inside and outside were good, so I was able to relax (especially in the library). The room (Forest Wing Forest Side) was simple, but spacious enough with a great view, so it was not a problem for consecutive stays. Regarding the food, I was impressed with the traditional seasoning of the dinner (a special order of onion gratin soup for the reasonably priced Cascade course), which used the acidity well to avoid making it heavy. On the other hand, the pastry breakfast I chose for breakfast gave the impression of a platter of samples. Overall, the staff's attitude this time was good, as they were neither too close nor too far away. The price was also reasonable, considering that the average price of accommodation in Hakone has risen. I was reminded that this is a hotel that represents Hakone.
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Google
Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: 部屋に、機能性・快適性以上のもの(クラシックな雰囲気・ビジュアル)を求めるなら、西洋館・花御殿をお勧めします。
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ann wrote a review July 2023
Westfield, New Jersey
+1
5.0 of 5 bubbles
We booked a single night here and then ended up spending three nights because one simply wasn’t enough.

Highlights include the property itself - it’s stunning and such a piece of history with incredible period details throughout. The onsen on the top floor of the forest wing is wonderful. The women’s area has so many amenities and the whole nudity thing is just a non-issue. There are two large soaking tubs, a small cold plunge pool and sauna. Half of the onsen is inside and the other half is outside but with plenty of privacy screens. The shower area has private stalls to utilize before entering the onsen and then again for afterwards (with body soap, shampoo, conditioner, hairbrushes, lotion, oil). It was in the mid 90s (Fahrenheit) during our visit, and the onsen was still refreshing and a true highlight.

The outdoor pool was also enjoyable, again, because it was hot outside! The path up to the outdoor pool is made of stone and I would not recommend it for anyone with mobility issues.

The staff is also a highlight of the historical property and they are more than accommodating, professional and polite. They were happy to provide car service to the local train station both to drop us off and pick us up (the very local one though (perhaps .6 miles away, I can’t remember the name of it)).

Our room was in the forest lodge wing, very spacious with a private onsen. Beds are definitely on the firm side!

There is also an indoor pool which was clean. Overall, there are lots of spaces to relax, rejuvenate and just slow down. Highly recommend.

(and there is a 7/11 very nearby doe fast, convenient food).
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Date of stay: July 2023Trip type: Travelled with family
Room Tip: Explore the property!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Suzanne wrote a review Dec 2024
Oceanside, California
+1
5.0 of 5 bubbles
OMG. Amazing stay at this hotel in Hakone . The hotel is a mix of the old history with modern luxury. The room was large and very comfortable . Amenities were perfect for going to the mineral bath and throughout the stay . Breakfast every morning before our exploring was exceptional and the dining room is beautiful. Don’t forget to take a walk and pick up the koi food to feed the fish out of your hand . It was off season when we went and very cool and raining but it changed nothing to make the stay perfect . We saw the area using the pass and it was a perfect location with a short walk to train station or by courtesy van at hotel . Great stay for three nights . Very clean and relaxing . One stop up the mountain is a wonderful Art Museum.
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Date of stay: October 2024Trip type: Travelled as a couple
Room Tip: We took a taxi to the hotel from bullet train stop and it was a reasonable cost for two , but the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gl0baltr0tter wrote a review Nov 2024
Shanghai, China
+1
5.0 of 5 bubbles
Thoroughly enjoyed our two-night stay here to experience the history and enjoy the modern pampering. Before we went, I read some negative reviews about the decay and rust and lack of free water in the room. We stayed in the relatively new Forest wing and had a very positive experience. They even had an area where you can get fruit juices and brew fresh coffee. All in-room woodern assessories added another classic touch.

Another advantage of staying at the Forest section is that you can access the onsen on the 6th floor. Took advantage of that and relaxed my aching body after all the sightseeing.
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Date of stay: November 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John G wrote a review Oct 2024
Sebastopol, California
5.0 of 5 bubbles
A friend had told me about staying at this beautiful classic hotel in the 1980’s. He was so impressed with its classic ambiance. I couldn’t remember its name until we got to nearby Gora and knew it was the one when I saw its golden Mt. Fuji logo which had been on one of the coffee cups he had shown me.

It is an elegant old hotel that is filled with elegant public spaces. The dining rooms are clad in wooden carvings and coffered ceilings. The food is excellent. The service is friendly.

I had a business matter come up and the desk staff very cheerfully and easily helped me to complete it. The reception is run efficiently and is well staffed. There was little to no waiting.

It is an historic property and has that cinematic feeling that I like in an old hotel. The onsen is very clean and relaxing with a lovely mountain view. It’s no doubt truly amazing in late October or November when the maples change color.

Not all rooms are alike, and you will want to choose one with plenty sunlight and a good view.
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Date of stay: October 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
beaux09 wrote a review July 2023
Melbourne
3.0 of 5 bubbles
Everything was wonderful except the food, which was terrible. Had the food been good, it would have been 5 stars but it was SO bad that it had a big impact on our stay.

The positives : the staff are lovely, welcoming, helpful, gracious and so kind. They deserve 5 stars

The onsen is beautiful with a spectacular view, open early and late. This is a big draw card.

The location is great - bus stop and train station in close walking distance for east access to Gora, Hakone etc.

The negatives: the food from room service was expensive and almost inedible. We had no intention of ordering room service but everything closes by 8pm and the few restaurants that don’t were fully booked, so we took a punt and ordered in. Bad idea. The wine was good but very expensive, the food was overpriced and possibly out of a packet? It was our worst meal so far in Japan. It’s such a shame as they could really get this right and it would then be a fantastic hotel. We ate at the Riverside restaurant as part of the Indigo hotel the night before and the food was fantastic. Fujiya needs to look at the quality of their food offering as it was such a huge let down.

The wine bar is lovely but it only has one of each wine option (red, white or sparkling with no choice) so if you don’t drink spirits or beer, there is not much for you. We would have liked to sit and have a glass of wine but the choice of just “red” or “white” did not inspire confidence. It’s strange as all of the other locations in the hotel have a wine list.

Air con in the bedroom was not really adequate.

Summary :
Overall, it’s a lovely place to stay and has a lot of wonderful points but plan ahead with restaurant bookings and timings so you don’t have to eat here.
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Date of stay: July 2023Trip type: Travelled as a couple
Room Tip: Plan ahead for meals and reserve early. Picot bakery (attached to the hotel) is great for a cheap...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ひれかつ wrote a review Feb 2024
4.0 of 5 bubbles
The staff, from the front desk to the cleaning staff, were very friendly and greeted us every time we passed each other in the hallway. The food and rooms were excellent and we were very satisfied with our stay. On the other hand, it was unfortunate that a group of foreign tourists was making a lot of noise in the bath. Next time, I would like to visit outside of Chinese New Year.
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Google
Date of stay: February 2024
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarkRe156 wrote a review Apr 2024
Singapore, Singapore
1.0 of 5 bubbles
Really nice old hotel, but the service is lacking. Very little options for kids and they seem to deprioritise guests experience.

For example, we wanted to have a beer in the cafe. Even though they were open, they said they were closing and wouldn't serve a drink, leaving the only option as the bar, which kids aren't allowed. THEN, they wouldn't allow to take the beer to cafe either, even though they serve there just minutes before.

Illogical and infuriating. They charge premium prices and then seem to go out of their way to limit the guest experience.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trek50552227892 wrote a review Aug 2024
3.0 of 5 bubbles
Hotel is very dated and there aren’t any nice areas to spend time in - the lounge areas are full of brown leather seats that give it the look of a home for the elderly. The gardens are run down and not well maintained. Swimming pool is old with broken tiles and algae growing in the sides. Doesn’t feel clean. Old fashioned rusty steps for getting in and out. Plastic basic furniture. None of it is in keeping with the nightly charge. Food prices are the most we’ve paid anywhere with small portions and slow service.
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Date of stay: August 2024Trip type: Travelled with family
Room Tip: If you don’t care about the facilities, then the rooms are well appointed. Bathroom is where over...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kenney W asked a question Aug 2017
Sydney, Australia15 contributions1 helpful vote
I am interested in using your amazing indoor lap pool. Do you allow non guests to use it for a fee?
Answer from
Findel, Luxembourg
Japanese hotels are usually very restrictive about usage of their facilities for non-guests, beside there is no facility use fee system in the Fujiya Hotel, as far as I remember. The so called "traditional hotels" are more restrictive than others, and possibly Fujiya Hotel is such case. Sorry for that. QuietBrazilian
Stefanie Z asked a question Mar 2017
Brooklyn, New York9 contributions
Does the hotel dining have gluten free and vegetarian options?
Answer from mskwd
Seattle, Washington29 contributions21 helpful votes
I think so. They have a few different dining options there and if you eat Japanese, gluten free is not too hard. Tricky one is the soup stock they use in Japan, since fish stock is used commonly.
asantaga asked a question Feb 2017
London, United Kingdom38 contributions15 helpful votes
Are there restaurants to each within walking distance?
Answer from Cosmopolitan616763
2 contributions1 helpful vote
As the others have said, there are restaurants at hotel .... but we found it expensive ($8 charge for bread) and not very good. The dining room is impressive though and staff try their best to do silver service. There is a small tempura restaurant and a simple restaurant with pasta etc within a few hundred metres uphill. There's a Lawson/ 7-11 convenience store just down the hill.
Nicholas B asked a question Oct 2016
Anchorage, Alaska2 contributions3 helpful votes
What are the laundry service rates/prices?
Kanagawa Prefecture, Japan3,045 contributions436 helpful votes
They have laundry service, Please don't worry.
Evanescent asked a question Aug 2016
Denver, Colorado70 contributions45 helpful votes
Does the hotel have a shuttle bus from the train at Odwara Station or elsewhere?
Kanagawa Prefecture, Japan3,045 contributions436 helpful votes
The Hotel has not Shuttle bus service from Dodawara station. To get the Hotel, at first, you go to Haokone-Yumoto, both bus or train are available. Then you go to Miyanoshita station, both bus and mountain train are available, too. From Miyanoshita station, You walk 500 m along the street. I prefer to use mountain train. too Get bus start from
Suzanne wrote a tip Dec 2024
Oceanside, California317 contributions72 helpful votes
5.0 of 5 bubbles
"We took a taxi to the hotel from bullet train stop and it was a reasonable cost for two , but the train / bus is available. Taxi is easier."
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Trek50552227892 wrote a tip Aug 2024
7 contributions2 helpful votes
3.0 of 5 bubbles
"If you don’t care about the facilities, then the rooms are well appointed. Bathroom is where over a bath."
Read full review
Enlightened Child wrote a tip July 2024
Redmond, Washington15 contributions3 helpful votes
5.0 of 5 bubbles
"Check out every building, every hallway, every lounge here. So much to see here. This hotel is basically a museum :) "
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Brian Z wrote a tip June 2024
4 contributions
5.0 of 5 bubbles
"Eat at the French restaurant. "
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DebbieJ28 wrote a tip Nov 2023
Blackpool21 contributions4 helpful votes
5.0 of 5 bubbles
"Go to the coffee lounge and have apple pie, best ever "
Read full review
Not the right property for you?
There are more places to choose from in the Hakone-machi area.
PRICE RANGE
AU$488 - AU$768 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fujiya hotel hakone machi
LOCATION
JapanKantoKanagawa PrefectureAshigarashimo-gunHakone-machiKowakidani Onsen / Miyanoshita Onsen / Dogashima Onsen
NUMBER OF ROOMS
120
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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FUJIYA HOTEL - 2025 Prices & Reviews (Hakone-machi, Japan) - Photos of Onsen Hotel - Tripadvisor

Frequently Asked Questions about Fujiya Hotel
Which popular attractions are close to Fujiya Hotel?
Nearby attractions include Hakone Shrine (0.2 km), Taikoyu (0.2 km), and Yamatoya Shoten (0.09 km).
What are some of the property amenities at Fujiya Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Fujiya Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fujiya Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fujiya Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Fujiya Hotel?
Conveniently located restaurants include Main Dining Room The Fujiya, Naraya Cafe, and Watanabe Bakery.
Are there opportunities to exercise at Fujiya Hotel?
Yes, guests have access to an indoor pool and a sauna during their stay.
Which languages are spoken by the staff at Fujiya Hotel?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Fujiya Hotel?
Many travellers enjoy visiting Hakone Shrine / Kuzuryu Shrine Singu (5.3 km), Daiyuzan Saijoji Temple (Doryoson) (6.5 km), and Hakone Sekisho and Hakone Sekisho Museum (6.4 km).
Does Fujiya Hotel have any great views?
Yes, guests often enjoy the mountain view available here.
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